NPR

This Police Department Is A Smash Hit On Social Media

They're doing it with memes from "Game of Thrones" and "The Simpsons." And by quickly responding to queries from the public.
TK

One of the world's most popular police departments on Twitter and Facebook is in Bangalore, India.

And it's all because they took the risk of partnering up up with a hip outside consultant.

Last September, when riots broke out in Bangalore city, the best way to get real time information about rerouted traffic, burning buses and violent mobs was via social media.

And the best source? Turned out to be the Bangalore City Police, who were surprisingly active — and effective — on both Facebook and Twitter. They posted updates and information on road blocks and gave out emergency numbers for hospitals and police stations.

Back then, human resources professional Sundaram followed them because, "at that point I found them useful." And he stuck with

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