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    Are Healthcare Metrics Hurting Healthcare?

    by Daniel Bojar May 20, 2018 3 minutes

    Performance metrics are supposed to financially incentivize hospitals to improve the healthcare system. And this is exactly where the trouble starts. The list of misapplied performance metrics could go on and on.Photograph by Luis Molinero / Shutterstock

    n 1975, the British economist Charles Goodhart pointed out that when a measure becomes a target, it ceases to be a good measure. Goodhart’s Law, as it came to be known, is a ubiquitous phenomenon in regulatory affairs, like healthcare. Making healthcare better requires metrics which can be measured and assessed. But measuring the right metric is

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