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Opinion: Insurers are helping shape the future of our health care system

A Georgia woman looks over her health insurance benefit comparison chart, which shows out-of-network coverages dropped for 2018.

It’s one thing to look at America’s health care system as a business leader, legislator, or administrator. It’s quite another to look at it as a patient or a parent.

That came into sharp focus when both of my children were born more than five weeks prematurely and suffering from respiratory distress syndrome. Long days became even longer nights in the hospital neonatal intensive care unit. Fear, anxiety, and questions swirled. What are we supposed to do when we get home?

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