Everand Logo

Welcome to Everand!

  • Facility Management

    Lead with your head and heart

    Oct 21, 2018 3 minutes

    Anyone who pretends that emotional intelligence is a ‘soft’ skill has never managed a bullying claim, told an employee that their position is redundant or been involved in an industrial negotiation.

    Many management tasks that are essential in today’s workplace require understanding of the emotional issues that employees and teams face. Resolving them takes strength, decisiveness, compassion, strategic thinking and integrity – and the importance of these skills shouldn’t be underestimated.

    Emotional intelligence can be understood as the ability to recognise and understand your own

    You’re reading a preview, subscribe to read more.

    More from Facility Management

    Facility Management3 min read
    The Soft Skills Every FM Needs
    For facility managers, most have taken non-traditional career paths. Perhaps it’s the road a little less travelled, or perhaps the profession attracts a certain kind of person. One thing is for sure: you can’t just get by on technical knowledge. Faci
    Facility Management2 min read
    Office Occupancy Rates Stabilise In Melbourne CBD
    Almost three-quarters of CBD-based employees have settled into a weekly routine of working from the office two to three days per week, according to the latest office occupancy survey by the Victorian Chamber of Commerce and Industry (VCCI). The VCCI
    Facility Management3 min read
    Is The Four-day Work Week Possible For FMs?
    Adam Vince: OK, so my view won’t be for everyone. It’s not a cookie-cutter approach that will suit every facility. But, from my experiences managing facilities, a four-day week can definitely work – and it comes down to productivity. Let’s face it, w

    Related Books & Audiobooks