TIME

Faces of the crisis

MARICELA BETANCOURT, 58, JANITOR SAN JOSE, CALIF.

After decades of cleaning houses, Betancourt wanted a job with benefits, so she started working at Tesla. But her health insurance hadn’t kicked in when severe abdominal pain brought her to the ER, and then Tesla sent the janitors home without pay. The hospital bill keeps rising as her family struggles to pay it and other bills.

FRITZ FRANCOIS, 41, BELL CAPTAIN MIAMI

With no sign

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