Memuat
Never Split the Difference: Negotiating as if Your Life Depended on It
Ikhtisar
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss's head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
A HarperAudio production.
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Ulasan
My first thought when I came across this title was: "Probably yet another ordinary 'business' book that promises the world, tries to build a nice-sounding, feel-good narrative, forcing to drive its message home by selecting a few studies from psychology research."I'm very happy to have been wrong. Not only is the book very exciting to read, but it also doesn't promise magic. The author, in his own words, isn't someone extraordinary or a business genius: he started his career as a hard-working police officer, went on to be an FBI agent, and climbed up the FBI ladder to be a negotiator. His war stories, both from local incidents, to high profile international ransom cases sets the scene very well. But what about applying the negotiation principles that worked in such criminal circumstances to everyday cases that most of the people encounter? Would they work well in a business setting? Would they work in ordinary, but still critical interpersonal relationships? How about negotiating with your children? What about negotiating with a car salesman? Is it even possible to get a rent decrease, when your landlord announced an increase in rent, declaring that this is the final word?The distillation of principles, rules, and heuristics, based on field-tested methods and ample psychological research makes this book a very valuable and practical read. That doesn't mean you can immediately start applying the rules laid out by the author: some of the things will lead to extreme psychological resistance, and I'm sure you'll need serious preparation and deliberate practice; you should also be ready to fail (but at least be aware why exactly you did, if you do). Just like he described, many of us don't like conflict, and will try to stay away from it, even if that means a bad deal. But the message of the book is crystal clear: No deal is better than a bad deal. I had my share of business meetings and various negotiation war stories (yes, even engineers have to negotiate for a lot of things, whether they realize that or not not), and from now on, it'll be impossible for me to view such interactions without remembering the key points of that book.
Very informative and entertaining at the same time. It makes things clear about your own and others behavior
Excellent book by a former FBI-CIA hostage negotiator. Many great insights and debunks the Yes-Yes problems. Also, throws out the "remove the emotion" concept in Getting to Yes.
Never Split the Difference is an amazing book that everyone should read. Definitely deserves to be much higher in the bestsellers list.
Probably no one knows anything about negotiation before reading this book. Be ready to become a master.
Probably no one knows anything about negotiation before reading this book. Be ready to become a master.
Wow! Although this book was hard to start because of my misconceptions around negotiating if you stick with it I promise it will deliver some amazing results in perspective. I can't recommend this book enough. Not just for business but for life
This is an amazing book. The stories are wonderful to anchor you to concepts, and Chris has great examples that guide you through the negotiating process. This is a must read.
One of the best book I’ve read on negotiation
Awesome book absolutely enjoyed listening to it. Narrators voice is perfect
Great book. Learnt a lot and already putting it into practice
Amazing book! Implemented book into my company. Thank you for you experience! Recommend to EVERYONE!
Loved this book and have recommended it to so many people!! It helps so much with communication and strategy. Really has made a difference in many aspects.
A great book. Will try to use it to my everyday life!
This was a really great book I highly suggest that everybody read it no matter what your interest may be in business. This is a super good book just for Life.
I really really enjoyed this book. It was extremely motivating going into my next deal!
The book has great practical advice on negotiations and busts some of the most commonly myths about it. The narrator has done a great job in adding life to the book by narrating the emotions through his voice.
practical, insightful guide. I loved it and will practice those techniques.
This book is a must read! You learn not only how to negotiate but how to build and develop empathy which will help your relationships. I will read this over and over again!!!
Amazing! Really good book if you wanna understand how negociate
really interesting book delving into real life topics from a professional approach.
Great read! Well paced and delivered in an easy to understand format! Great practical examples and lessons for daily life at home and at work!
Really helpful, the best negotiation book!
As a buyer and owner of a Amsterdam based company, this has helped me to move forward with negotiating.
As a buyer and owner of a Amsterdam based company, this has helped me to move forward with negotiating.
I would have to say that this is one of the best books I have read about negotiating/sales. As a business owner, there are plenty of principles that I can put to use when negotiating with my clients or as a buyer trying to get the best price. I love the part about not seeing no as the end of a deal, but embracing a no as an opportunity to figure out what the client is looking for. Try to get to all the no's early. Great advice and an excellent read. Great anecdotes too!
great book, fun and useful to read. I am recommending it
Pure gold!! Absolutely loved it. Thanks so much for this
Author’s personal and professional experience gives better understanding what are the key factors in negotiations. Every reader can find very helpful tips for common daily situations as well as for business negotiation.
Great book. Among the best on negotiation. I strongly recommend it
Insanely good read. Practical, easy to use tips and tricks to be a good listener, which is the basis of being an effective negotiator - in daily encounters as much as in business. The majority of tips are based on theory, but the author also brings up examples from his line of work too. Practical real life examples. A must read.
Great tool for learning about practical negotiations, using techniques that actually work
I am a professional coach for businesses. I love these techniques for negotiation because they play right into my strengths as a coach: asking questions. I don’t like selling in the traditional sense. I like helping people solve their problems. This book takes some key problem solving principles and applies it to sales in a way that allows me to bridge that gap. I highly recommend this book to anyone who is not a hard seller, but who needs to do better with sales.
Loved it. Straight to the point style with clear, actionable takeaways right from the beginning.