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    Business English
    Business English
    Business English
    Ebook175 pages1 hour

    Business English

    By Rosalia Covello

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    About this ebook

    This Business English Course introduces different aspects of Business English, working on main language points and important vocabulary through a variety of topics.
    LanguageEnglish
    PublisherYoucanprint
    Release dateApr 10, 2014
    ISBN9788891138408
    Business English

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    Business English - Rosalia Covello

    Acronyms

    PREFACE

    The current position of English as the main language used for international communication means that it is essential for the communication amongst the operators of the global market. International business is becoming a reality, and English remains the language of business. So, aspiring business professionals should possess a solid knowledge of business English to become effective and competitive in the global market.

    In particular, this Business English Course introduces different aspects of Business English, working on main language points and important vocabulary through a variety of topics. It is designed for three employees of Euroform RFS, an association operating in the vocational guidance and training field which also implements activities and projects thank to the active participation of an international network of organisations. For this reason, the employees are constantly in contact with abroad and need to improve and enhance their English language skills in order to better communicate and exchange information also with foreign partners.

    In addition to the employees of the training agency, this project also involves some employees of ValueTech, a System Integration & Technology company who provides services and solutions also for an international market. For this reason the employees need to improve their business English skills to better communicate with foreign customers and better understand their requests and needs.

    Participants will develop valuable skills and vocabulary by actively simulating and taking part in everyday business situations, covering the following areas: Telephone communication, meeting participation, delivering presentations, negotiations and discussions, writing professional reports, emails and letters. Emphasis is placed on the ability to confidently persuade, negotiate, give and receive feedback, solve problems and work productively in the professional area.

    At the end, participants will be able to employ suitable business communicative strategies, speak more fluently and confidently, communicate ideas more effectively and succinctly, use a greater variety of business-tourism related vocabulary, have a stronger command of grammar, write for different business purposes.

    This handbook is divided in two sections: the first concerns notions of English grammar, while the second one concentrates on properly business English and useful English terms and expressions. The exercises within the handbook will help to speak better English, to use proper words, and to communicate better with anyone the participants/employees deal with, as well as for practicing what they learned during the course.

    Part One

    Basic English Grammar

    Modern English Alphabet

    The modern English alphabet is a Latin alphabet consisting of 26 letters. Each letter may be written as a large letter (capital) or small letter. In alphabetical order, they are:

    1. Nouns

    1.1 Singular and Plural Nouns

    A noun names a person, place, thing, or idea.

    Nouns give names of concrete or abstract things in our lives. As babies learn mom, dad, or milk as their first word, nouns should be the first topic when you study a foreign language.

    For the plural form of most nouns, add s.

    • bottle – bottles

    • cup – cups

    • pencil – pencils

    • desk – desks

    • sticker – stickers

    • window – windows

    For nouns that end in ch, x, s, or s sounds, add e.g.

    • box – boxes

    • watch – watches

    • moss – mosses

    • bus – buses

    For nouns ending in f or fe, change f to v and add e.g.

    • wolf – wolves

    • wife – wives

    • leaf – leaves

    • life – lives

    Some nouns have different plural forms.

    • child – children

    • woman – women

    • man – men

    • mouse – mice

    • goose – geese

    Nouns ending in vowels like y or o do not have definite rules.

    • baby – babies

    • toy – toys

    • kidney – kidneys

    • potato – potatoes

    • memo – memos

    • stereo – stereos

    Few nouns have the same singular and plural forms.

    • sheep – sheep

    • deer – deer

    • series – series

    • species – species

    1.2 Countable and uncountable nouns

    Countable nouns

    Can be counted as one or more.

    • pen, computer, bottle, spoon, desk, cup, television, chair, shoe, finger, flower, camera, stick, balloon, book, table, comb, etc. (Take an s to form the plural.)

    • pens, computers, bottles, spoons, desks, cups, televisions, chairs, shoes, fingers, flowers, cameras, sticks, balloons, books, tables, combs, etc.

    Uncountable nouns

    Cannot be counted. They usually express a group or a type.

    • water, wood, ice, air, oxygen, English, Spanish, traffic, furniture, milk, wine, sugar, rice, meat, flour, soccer, sunshine, etc. (Generally cannot be pluralized.)

    1.3 Possessive Nouns (Possessive case)

    Possessive nouns are used to indicate ownership.

    Possessive nouns usually are formed by adding an apostrophe (') and s.

    • John's book

    • Kerry's car

    • Grandma's mirror

    When a noun is plural and ends in s, just add an apostrophe (').

    • The kids' toys

    • My parents' house

    • The teachers' lounge

    If two people own one thing, add the apostrophe and s to the second person only.

    • John and Mary's new house

    • David and Sue's wedding

    • Tom and Doug's car

    If two people own separate things, add the apostrophe and s for each person.

    • Susan's and Beth's books

    • Jean's and Dan's pants

    • Ben's and Jim's offices

    2. Pronouns

    A pronoun takes the place of a noun.

    Example story:

    Mary is one of the heads of the ToJi Corporation. Mary works with Mr. James and Mr. James' son Tom. Mr. James and Mr. James' son Tom are experts in biochemistry. Mary, Mr. James, and Tom researched and invented a drug for cancer treatment.

    If the story above is written using pronouns:

    Mary is one of the heads of the ToJi Corporation. She works with Mr. James and his son Tom. He and his son Tom are experts in biochemistry. They researched and invented a drug for cancer treatment.

    Personal Pronouns

    Personal pronouns refer to a person:

    • I go to school.

    • You are a student.

    • They are Koreans.

    • He works here.

    The word ‘it' refers to an object:

    • I drank it.

    • It is big.

    • They cut it into halves.

    3. Verbs

    3.1 Be' Verbs

    A verb shows action or a state of being.

    I go home. Home is my place to rest. I like the smell of my house. I feel totally relaxed. Home refreshes me. At home, I get ready for a new day.

    Be verbs indicate a state of being.

    Verbs must match subjects.

    • I am a doctor.

    • He is sleepy.

    • We are here.

    Negative sentences need ‘not' after the verb.

    • I am not a doctor.

    • He is not sleepy.

    • We are not there.

    The verb comes first in interrogative sentences.

    • Am I a doctor?

    • Is he sleepy?

    • Are we there?

    Are not (is not) can be shortened to aren't (isn't).

    • He isn't sleepy.

    • We aren't there.

    Remember the variations of be verbs:

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