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    BPM For Government A Complete Guide - 2020 Edition
    BPM For Government A Complete Guide - 2020 Edition
    BPM For Government A Complete Guide - 2020 Edition
    Ebook329 pages2 hours

    BPM For Government A Complete Guide - 2020 Edition

    By Gerardus Blokdyk

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    About this ebook

    How do you accelerate that process? What requirements management principles can be applied? Is there an opportunity to verify requirements? Are procedures documented for managing BPM for Government risks? Which BPM for Government goals are the most important?

    Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

    Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

    This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make BPM For Government investments work better.

    This BPM For Government All-Inclusive Self-Assessment enables You to be that person.

    All the tools you need to an in-depth BPM For Government Self-Assessment. Featuring 2161 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which BPM For Government improvements can be made.

    In using the questions you will be better able to:

    - diagnose BPM For Government projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

    - implement evidence-based best practice strategies aligned with overall goals

    - integrate recent advances in BPM For Government and process design strategies into practice according to best practice guidelines

    Using a Self-Assessment tool known as the BPM For Government Scorecard, you will develop a clear picture of which BPM For Government areas need attention.

    Your purchase includes access details to the BPM For Government self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria:

    - The latest quick edition of the book in PDF

    - The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

    - The Self-Assessment Excel Dashboard

    - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

    - In-depth and specific BPM For Government Checklists

    - Project management checklists and templates to assist with implementation

    INCLUDES LIFETIME SELF ASSESSMENT UPDATES

    Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

    LanguageEnglish
    Publisher5STARCooks
    Release dateSep 5, 2019
    ISBN9780655963615
    BPM For Government A Complete Guide - 2020 Edition

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      Book preview

      BPM For Government A Complete Guide - 2020 Edition - Gerardus Blokdyk

      BPM For Government

      Complete Self-Assessment Guide

      The guidance in this Self-Assessment is based on BPM For Government best practices and standards in business process architecture, design and quality management. The guidance is also based on the professional judgment of the individual collaborators listed in the Acknowledgments.

      Notice of rights

      You are licensed to use the Self-Assessment contents in your presentations and materials for internal use and customers without asking us - we are here to help.

      All rights reserved for the book itself: this book may not be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.

      The information in this book is distributed on an As Is basis without warranty. While every precaution has been taken in the preparation of he book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it.

      Trademarks

      Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations appear as requested by the owner of the trademark. All other product names and services identified throughout this book are used in editorial fashion only and for the benefit of such companies with no intention of infringement of the trademark. No such use, or the use of any trade name, is intended to convey endorsement or other affiliation with this book.

      Copyright © by The Art of Service

      http://theartofservice.com

      service@theartofservice.com

      About The Art of Service

      The Art of Service, Business Process Architects since 2000, is dedicated to helping stakeholders achieve excellence.

      Defining, designing, creating, and implementing a process to solve a stakeholders challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

      Unless you’re talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions.

      Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

      With The Art of Service’s Standard Requirements Self-Assessments, we empower people who can do just that — whether their title is marketer, entrepreneur, manager, salesperson, consultant, Business Process Manager, executive assistant, IT Manager, CIO etc... —they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

      Contact us when you need any support with this Self-Assessment and any help with templates, blue-prints and examples of standard documents you might need:

      http://theartofservice.com

      service@theartofservice.com

      Included Resources - how to access

      Included with your purchase of the book is the BPM For Government Self-Assessment Spreadsheet Dashboard which contains all questions and Self-Assessment areas and auto-generates insights, graphs, and project RACI planning - all with examples to get you started right away.

      How? Simply send an email to

      access@theartofservice.com

      with this books’ title in the subject to get the BPM For Government Self Assessment Tool right away.

      You will receive the following contents with New and Updated specific criteria:

      •The latest quick edition of the book in PDF

      •The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

      •The Self-Assessment Excel Dashboard, and...

      •Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

      •In-depth specific Checklists covering the topic

      •Project management checklists and templates to assist with implementation

      INCLUDES LIFETIME SELF ASSESSMENT UPDATES

      Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

      Get it now- you will be glad you did - do it now, before you forget.

      Send an email to access@theartofservice.com with this books’ title in the subject to get the BPM For Government Self Assessment Tool right away.

      Purpose of this Self-Assessment

      This Self-Assessment has been developed to improve understanding of the requirements and elements of BPM For Government, based on best practices and standards in business process architecture, design and quality management.

      It is designed to allow for a rapid Self-Assessment to determine how closely existing management practices and procedures correspond to the elements of the Self-Assessment.

      The criteria of requirements and elements of BPM For Government have been rephrased in the format of a Self-Assessment questionnaire, with a seven-criterion scoring system, as explained in this document.

      In this format, even with limited background knowledge of BPM For Government, a manager can quickly review existing operations to determine how they measure up to the standards. This in turn can serve as the starting point of a ‘gap analysis’ to identify management tools or system elements that might usefully be implemented in the organization to help improve overall performance.

      How to use the Self-Assessment

      On the following pages are a series of questions to identify to what extent your BPM For Government initiative is complete in comparison to the requirements set in standards.

      To facilitate answering the questions, there is a space in front of each question to enter a score on a scale of ‘1’ to ‘5’.

      1 Strongly Disagree

      2 Disagree

      3 Neutral

      4 Agree

      5 Strongly Agree

      Read the question and rate it with the following in front of mind:

      ‘In my belief,

      the answer to this question is clearly defined’.

      There are two ways in which you can choose to interpret this statement;

      1.how aware are you that the answer to the question is clearly defined

      2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.

      A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.

      After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the BPM For Government Scorecard on the second next page of the Self-Assessment.

      Your completed BPM For Government Scorecard will give you a clear presentation of which BPM For Government areas need attention.

      BPM For Government

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      BPM For Government

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service11

      Included Resources - how to access11

      Purpose of this Self-Assessment13

      How to use the Self-Assessment14

      BPM For Government

      Scorecard Example16

      BPM For Government

      Scorecard17

      BEGINNING OF THE

      SELF-ASSESSMENT:18

      CRITERION #1: RECOGNIZE19

      CRITERION #2: DEFINE:24

      CRITERION #3: MEASURE:34

      CRITERION #4: ANALYZE:43

      CRITERION #5: IMPROVE:61

      CRITERION #6: CONTROL:69

      CRITERION #7: SUSTAIN:79

      BPM for Government and Managing Projects, Criteria for Project Managers:131

      1.0 Initiating Process Group: BPM for Government132

      1.1 Project Charter: BPM for Government134

      1.2 Stakeholder Register: BPM for Government136

      1.3 Stakeholder Analysis Matrix: BPM for Government137

      2.0 Planning Process Group: BPM for Government139

      2.1 Project Management Plan: BPM for Government141

      2.2 Scope Management Plan: BPM for Government143

      2.3 Requirements Management Plan: BPM for Government145

      2.4 Requirements Documentation: BPM for Government147

      2.5 Requirements Traceability Matrix: BPM for Government149

      2.6 Project Scope Statement: BPM for Government151

      2.7 Assumption and Constraint Log: BPM for Government153

      2.8 Work Breakdown Structure: BPM for Government155

      2.9 WBS Dictionary: BPM for Government157

      2.10 Schedule Management Plan: BPM for Government159

      2.11 Activity List: BPM for Government161

      2.12 Activity Attributes: BPM for Government163

      2.13 Milestone List: BPM for Government165

      2.14 Network Diagram: BPM for Government167

      2.15 Activity Resource Requirements: BPM for Government169

      2.16 Resource Breakdown Structure: BPM for Government171

      2.17 Activity Duration Estimates: BPM for Government173

      2.18 Duration Estimating Worksheet: BPM for Government175

      2.19 Project Schedule: BPM for Government177

      2.20 Cost Management Plan: BPM for Government179

      2.21 Activity Cost Estimates: BPM for Government181

      2.22 Cost Estimating Worksheet: BPM for Government183

      2.23 Cost Baseline: BPM for Government185

      2.24 Quality Management Plan: BPM for Government187

      2.25 Quality Metrics: BPM for Government189

      2.26 Process Improvement Plan: BPM for Government191

      2.27 Responsibility Assignment Matrix: BPM for Government193

      2.28 Roles and Responsibilities: BPM for Government195

      2.29 Human Resource Management Plan: BPM for Government197

      2.30 Communications Management Plan: BPM for Government199

      2.31 Risk Management Plan: BPM for Government201

      2.32 Risk Register: BPM for Government203

      2.33 Probability and Impact Assessment: BPM for Government205

      2.34 Probability and Impact Matrix: BPM for Government207

      2.35 Risk Data Sheet: BPM for Government209

      2.36 Procurement Management Plan: BPM for Government211

      2.37 Source Selection Criteria: BPM for Government213

      2.38 Stakeholder Management Plan: BPM for Government215

      2.39 Change Management Plan: BPM for Government217

      3.0 Executing Process Group: BPM for Government219

      3.1 Team Member Status Report: BPM for Government221

      3.2 Change Request: BPM for Government223

      3.3 Change Log: BPM for Government225

      3.4 Decision Log: BPM for Government227

      3.5 Quality Audit: BPM for Government229

      3.6 Team Directory: BPM for Government232

      3.7 Team Operating Agreement: BPM for Government234

      3.8 Team Performance Assessment: BPM for Government236

      3.9 Team Member Performance Assessment: BPM for Government238

      3.10 Issue Log: BPM for Government240

      4.0 Monitoring and Controlling Process Group: BPM for Government242

      4.1 Project Performance Report: BPM for Government244

      4.2 Variance Analysis: BPM for Government246

      4.3 Earned Value Status: BPM for Government248

      4.4 Risk Audit: BPM for Government250

      4.5 Contractor Status Report: BPM for Government252

      4.6 Formal Acceptance: BPM for Government254

      5.0 Closing Process Group: BPM for Government256

      5.1 Procurement Audit: BPM for Government258

      5.2 Contract Close-Out: BPM for Government261

      5.3 Project or Phase Close-Out: BPM for Government263

      5.4 Lessons Learned: BPM for Government265

      BPM For Government and Managing Projects, Criteria for Project Managers:267

      1.0 Initiating Process Group: BPM For Government268

      1.1 Project Charter: BPM For Government270

      1.2 Stakeholder Register: BPM For Government272

      1.3 Stakeholder Analysis Matrix: BPM For Government273

      2.0 Planning Process Group: BPM For Government275

      2.1 Project Management Plan: BPM For Government277

      2.2 Scope Management Plan: BPM For Government279

      2.3 Requirements Management Plan: BPM For Government281

      2.4 Requirements Documentation: BPM For Government283

      2.5 Requirements Traceability Matrix: BPM For Government285

      2.6 Project Scope Statement: BPM For Government287

      2.7 Assumption and Constraint Log: BPM For Government289

      2.8 Work Breakdown Structure: BPM For Government291

      2.9 WBS Dictionary: BPM For Government293

      2.10 Schedule Management Plan: BPM For Government296

      2.11 Activity List: BPM For Government298

      2.12 Activity Attributes: BPM For Government300

      2.13 Milestone List: BPM For Government302

      2.14 Network Diagram: BPM For Government304

      2.15 Activity Resource Requirements: BPM For Government306

      2.16 Resource Breakdown Structure: BPM For Government308

      2.17 Activity Duration Estimates: BPM For Government310

      2.18 Duration Estimating Worksheet: BPM For Government312

      2.19 Project Schedule: BPM For Government314

      2.20 Cost Management Plan: BPM For Government316

      2.21 Activity Cost Estimates: BPM For Government318

      2.22 Cost Estimating Worksheet: BPM For Government320

      2.23 Cost Baseline: BPM For Government322

      2.24 Quality Management Plan: BPM For Government324

      2.25 Quality Metrics: BPM For Government326

      2.26 Process Improvement Plan: BPM For Government328

      2.27 Responsibility Assignment Matrix: BPM For Government330

      2.28 Roles and Responsibilities: BPM For Government332

      2.29 Human Resource Management Plan: BPM For Government334

      2.30 Communications Management Plan: BPM For Government336

      2.31 Risk Management Plan: BPM For Government338

      2.32 Risk Register: BPM For Government340

      2.33 Probability and Impact Assessment: BPM For Government342

      2.34 Probability and Impact Matrix: BPM For Government344

      2.35 Risk Data Sheet: BPM For Government346

      2.36 Procurement Management Plan: BPM For Government348

      2.37 Source Selection Criteria: BPM For Government350

      2.38 Stakeholder Management Plan: BPM For Government352

      2.39 Change Management Plan: BPM For Government354

      3.0 Executing Process Group: BPM For Government356

      3.1 Team Member Status Report: BPM For Government358

      3.2 Change Request: BPM For Government360

      3.3 Change Log: BPM For Government362

      3.4 Decision Log: BPM For Government364

      3.5 Quality Audit: BPM For Government366

      3.6 Team Directory: BPM For Government369

      3.7 Team Operating Agreement: BPM For Government371

      3.8 Team Performance Assessment: BPM For Government373

      3.9 Team Member Performance Assessment: BPM For Government376

      3.10 Issue Log: BPM For Government378

      4.0 Monitoring and Controlling Process Group: BPM For Government380

      4.1 Project Performance Report: BPM For Government382

      4.2 Variance Analysis: BPM For Government384

      4.3 Earned Value Status: BPM For Government386

      4.4 Risk Audit: BPM For Government388

      4.5 Contractor Status Report: BPM For Government391

      4.6 Formal Acceptance: BPM For Government393

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