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Dispensing Process

Arrival of Customer

Preparation of Prescription

Rechecking of Prescription

Receiving of Number from Pharmacy Counter

(Optional) Pharmacist & Customer Resolve Problem Regarding Invalid Prescription

Receiving of Prescription

Waiting at Lounge Area/Self-service

Pharmacist Inspects Prescription (Erroneous Not Allowed)

Pharmacy Counseling

Number Flashes on Screen; Customer Approaches Counter

Prescription Presented on Medicine Counter

Billing and Payment of Prescription

Manager

Assistant Manager

Supervisor

Pharmacist

Stock Analyst

Accountant

Pharmacists Assistant 1

Pharmacists Assistant 2

Pharmacists Assistant 3

Pharmacists Assistant 4

Phar Ass

Cashier 1

Cashier 2

Cashier 3

Cashier 4

Ca