Question 1

1 out of 1 points

A networked organizational structure feels both like a_______ and a_______ organizational structure because it supports a rigid structure with well-connected communication networks.
Answer Selected Answer:

flat, hierarchical
Correct Answer:

flat, hierarchical
Response Feedback:

See page 83
0 out of 1 points

Question 2

The organizational structure of Tata Consulting Services (TCS) is a ___________ organizational structure.
Answer Selected Answer:

networked
Correct Answer:

hierarchical
Response Feedback:

See page 81
0 out of 1 points

Question 3

Organizational design is all about making sure that _________ are properly allocated, reflecting the structure of formal reporting relationships.
Answer Selected Answer:

business processes
Correct Answer:

decisionrights
Response Feedback:

See page 78-79

Question 4
0 out of 1 points

Effective, cross-cultural communication in todays global and flattened world is:

Answer Selected Answer:

Achieved by using the best available technologies

Correct Answer:

Difficult to achieve

Response Feedback:

See page 95

Question 5
0 out of 1 points

This newer organizational design is designed to be highly flexible so that resources can be configured quickly to respond to changing demands.
Answer Selected Answer:

Matrix organization
Correct Answer:

T-form organization
Response Feedback:

See page 84
0 out of 1 points

Question 6

In which type of organizational design do middle managers do the primary information processing and communication function, telling subordinates what to do and then reporting the outcome to senior management?
Answer Selected Answer:

Matrix
Correct Answer:

Hierarchical
Response Feedback:

See page 80-81

1 out of 1 points

Question 7

Cognizants organizational structure was ________, but realized as its organization grew and its services became more complicated that a __________ structure for the organization was more appropriate.
Answer Selected Answer:

hierarchical, matrix
Correct Answer:

hierarchical, matrix
Response Feedback:

See page 82
1 out of 1 points

Question 8

In which type of organizational structure will employees report to two or more supervisors?
Answer Selected Answer:

Matrix

Correct Answer:

Matrix
Response Feedback:

See page 82
1 out of 1 points

Question 9

The negative consequences of monitoring the discrete tasks an employee does include all of the following EXCEPT:
Answer Selected Answer:

The worker feels empowered to make significant contributions to the business. The worker feels empowered to make significant contributions to the business.

Correct Answer:

Response Feedback:

See page 87
1 out of 1 points

Question 10

Zaras store managers place orders that reflect their localized needs. However, order fulfillment is ultimately the responsibility of the commercial team in headquarters because:
Answer Selected Answer:

Store managers do not have visibility into regional demands but the commercial team does. Store managers do not have visibility into regional demands but the commercial team does. See page 79

Correct Answer:

Response Feedback:

Question 11
0 out of 1 points

In which type of organizational structure is power centralized and the type of environment best supported stable and certain?
Answer Selected Answer:

Flat
Correct Answer:

Hierarchical
Response Feedback:

See page 80-81

0 out of 1 points

Question 12

The dimensions of national culture include all of the following EXCEPT:

Answer Selected Answer:

The degree to which society engages in future-oriented behaviors

Correct Answer:

The minimization of gender discrimination in society

Response Feedback:

See page 93
1 out of 1 points

Question 13

At Zara, decision rights for ordering have been granted to whom?

Answer Selected Answer:

Store managers
Correct Answer:

Store managers
Response Feedback:

See page 79
1 out of 1 points

Question 14

This type of organizational structure is based upon the concepts of division of labor, specialization, and unity of command. Key decisions are made at the top and filter down through the organization.
Answer Selected Answer:

Hierarchical
Correct Answer:

Hierarchical
Response Feedback:

See page 80
1 out of 1 points

Question 15

IS plays three important roles in management control processes. These processes are data collection, evaluation, and _______________.
Answer Selected Answer:

communication
Correct Answer:

communication

Question 1
1 out of 1 points

All of the following help to develop informal networks that play an important role in an organization EXCEPT for:
Answer

Selected Answer:

Performance reviews
Correct Answer:

Performance reviews
Response Feedback:

See page 84-85

1 out of 1 points

Question 2

Organizational design is all about making sure that _________ are properly allocated, reflecting the structure of formal reporting relationships.
Answer Selected Answer:

decisionrights
Correct Answer:

decisionrights
Response Feedback:

See page 78-79

1 out of 1 points

Question 3

When using information technologies to collect data for the purpose of monitoring workers, a manager should do all of the following EXCEPT:
Answer Selected Answer:

Require workers to complete additional tasks.

Correct Answer:

Require workers to complete additional tasks.

Response Feedback:

See page 86-87

1 out of 1 points

Question 4

Effective, cross-cultural communication in todays global and flattened world is:

Answer Selected Answer:

Difficult to achieve
Correct Answer:

Difficult to achieve
Response Feedback:

See page 95
1 out of 1 points

Question 5

In which type of organizational structure is power centralized and the type of environment best supported stable and certain?
Answer Selected Answer:

Hierarchical
Correct Answer:

Hierarchical
Response Feedback:

See page 80-81

1 out of 1 points

Question 6

At Zara, decision rights for ordering have been granted to whom?

Answer Selected Answer:

Store managers
Correct Answer:

Store managers
Response Feedback:

See page 79
1 out of 1 points

Question 7

The dimensions of national culture include all of the following EXCEPT:

Answer Selected Answer:

The minimization of gender discrimination in society

Correct Answer:

The minimization of gender discrimination in society

Response Feedback:

See page 93
1 out of 1 points

Question 8

Zaras store managers place orders that reflect their localized needs. However, order fulfillment is ultimately the responsibility of the commercial team in headquarters because:
Answer Selected Answer:

Store managers do not have visibility into regional demands but the commercial team does. Store managers do not have visibility into regional demands but the commercial team does. See page 79
1 out of 1 points

Correct Answer:

Response Feedback:

Question 9

In which type of organizational structure is power distributed, and the ideal environment flexible and adaptable?
Answer

Selected Answer:

Networked
Correct Answer:

Networked
Response Feedback:

See page 80
1 out of 1 points

Question 10

Cognizants organizational structure was ________, but realized as its organization grew and its services became more complicated that a __________ structure for the organization was more appropriate.
Answer Selected Answer:

hierarchical, matrix
Correct Answer:

hierarchical, matrix
Response Feedback:

See page 82
1 out of 1 points

Question 11

A networked organizational structure feels both like a_______ and a_______ organizational structure because it supports a rigid structure with well-connected communication networks.
Answer Selected Answer:

flat, hierarchical
Correct Answer:

flat, hierarchical
Response Feedback:

See page 83
0 out of 1 points

Question 12

All statements below are true about a matrix organization structure EXCEPT:
Answer Selected Answer:

Challenges can arise for managers who have lots of information and attend frequent meetings. Workers jobs are loosely defined. See page 82
1 out of 1 points

Correct Answer:

Response Feedback:

Question 13

In which type of organizational structure will employees report to two or more

supervisors?
Answer Selected Answer:

Matrix
Correct Answer:

Matrix
Response Feedback:

See page 82
1 out of 1 points

Question 14

IS plays three important roles in management control processes. These processes are data collection, evaluation, and _______________.
Answer Selected Answer:

communication
Correct Answer:

communication
Response Feedback:

See page 86
1 out of 1 points

Question 15

Traditional organizations have one of four types of organizational design. What are these four structure types?
Answer Selected Answer:

Hierarchical, flat, matrix, networked

Correct Answer:

Hierarchical, flat, matrix, networked