[Your Name] [Street Address] [City, ST ZIP Code] May 29, 2012 [Recipient Name] [Title] [Company Name]

[Street Address] [City, ST ZIP Code] Dear [Recipient Name]: I have the sad duty of telling you that Andrew R. Hill, our sales representative in your territory, recently suffered a heart attack and is now hospitalized. The doctor feels that it is important for Andrew to have bed rest for the next month or two. You can be sure that Andrew is getting the best of care and, although he continues to worry about his customers, Ive assured him that his territory will be well covered for the next few months. This brings me to Cynthia Randall, who will be calling on you while Andrew is recuperating. She is a fine employee who has been on our sales staff for the past 18 months. She is thoroughly familiar with all our products and will be of great help to you during Andrews absence. I hope you will give her the same splendid treatment that you accord to Andrew. Thank you. Sincerely,

[Your Name] [Title]

Copyright 1994, 1988, 1983 by McGraw-Hill, Inc.