Important Phone Numbers

To Contact the Environment Agency.

Report an Incident
Incidents we deal with

0800 80 70 60
damage or danger to the natural environment pollution to water or land poaching or illegal fishing fish in distress or dead fish watercourse blocked by vehicle or fallen tree causing risk of flooding illegal dumping of hazardous waste or large amounts of industrial waste incidents including odour and noise at sites we regulate, such as landfill, transfer station etc. Illegal abstraction from watercourses unusual drop in riverflow collapsed or badly damaged river or canal banks

To contact Devon County Council Care Direct Disability Information Service Emergency Duty Team Devon Highways Highways Emergencies Rycycling and Waste Registrars Libraries Adult & Community Learning Schools and Education Children and Families Multi Agency Safeguarding Hub (MASH) Parking Permits

0845 155 1007 0845 155 1005 0845 600 0388 0845 155 1004 01392 383329 0845 155 1010 0845 1556 1002 0845 155 1001 0845 155 1044 0845 155 1019

Information &help for old people, Vulnerable adults and theeir carers Information &help for disabled people and carers including equip, benifits and care support Social care out of hours emergencies Road Maintenenance, traffic management & parking streetlights signs & public rights of way Emergancy only Help and advice (For Domestic rubbish collection contact EDDC) Birth, deaths and marriages Library services Enrolment & courses Schooladmissions School Transport Free school meals Devon Music service Adoption, Fostering, Family Information Service. Speak to someone if you are concerned about the safety of a child or youg person Resident visitor and business permit applications, renewals & enquiries

0845 155 1013 0345 155 1071 0345 155 1073

National Bus Pass enquiries Consumer Advice Devon Trading Standards

01392 383 688 0845 404 0506 01392 381 381

Citizens' Advice Bureau for advice on goods and services, and consumer rights. Business Advice Line Trade Enquiries

For East Devon District Council Building Control Bus Passes Business Rates Car Park Fines Car Park Permits Council Tax Countryside Dead animals Democratic Services (01395) 517482 (01392) 383688 (01395) 517445 (01395) 571780 (01395) 571780 (01395) 517446 (01395) 517557 (01395) 517528 (01395) 517546 Appointments for inspections and general enquiries. Please visit the building control web pages. Applications for concessionary bus passes (Devon Conty Council). Please visit the bus passes web page. Business Rates (also known as NNDR or National Non-Domestic Rates). Please visit the business rates web pages. Payment of Car Park Fines. Applications for Car Parking Permits. Please visit the Permits web page. Council Tax accounts and enquiries. Please visit the Council Tax web pages. For information on Nature Reserves, Countryside Rangers, and Countryside Events. For trees, please see also Trees. Please visit the Countryside web pages Clearing of dead animals from public land including highways. Please visit the dead animals web page. Committee Minutes and Agendas, Councillors information, parish clerk contact details. Please read the committee papers. Please visit the committee meetings. Find out about your local councillor. Dog wardens, rats, wasps other nuisances. (This service is provided by an external contractor on behalf of EDDC). Please visit the dog warden web pages. Please visit the pest control web page. Elections, candidates for elections. election results. Please visit the elections web page. Voter registration, postal votes, electoral roll, poll cards. Please visit the electoral registration web page.

Dogs and Pest Control

(01395) 571517

Elections Electoral Registration

(01395) 517550 (01395) 517402

Emergencies (Out of Hours) Environmental Health

(01395) 516854 (01395) 517456

Serious emergency contact outside normal office hours. Health and safety, noise and pollution, private sector housing, infectious diseases, contaminated land, licensing for animals/skin piercing/caravans. Please visit the Environmental Health web pages. Housing Benefit and Council Tax Benefit - enquiries, new claims and existing customers. Please visit the benefits web pages. New enquiries for council housing, homelessness, existing applications. Please visit the housing needs web pages. Rental enquiries for council houses and council-rented garages. Please visit the rentals web pages. Repairs and maintenance to council houses, planned maintenance, emergency repairs. Please visit the housing repairs and maintenance web pages. Local land charges enquiries and searches, LLC1, Con29R and Con29O enquiries. Please visit the land charges web pages. Recorded message stating fees and charges for land charges work but seeing as you're here, you might as well Please visit the land charges fees and charges on this web site. Premises licences, street trading, ear piercing, electrolysis, acupuncture, animal boarding, dog breeders, wild animals Please visit the premises licence information on this website.

Housing Benefit and Council Tax Benefit Housing Needs Housing and Garage Rents Housing Repairs and Maintenance

(01395) 517446 (01395) 517469 (01395) 517444 (01395) 517458

Land Charges

(01395) 571532

Land Charges Fees Licensing 1

(01395) 571534 (01395) 517410

Licensing 2

(01395) 517411

Taxis, personal licences, cemeteries, permits for charitable street collections Please visit the taxi licensing information. Please see the personal licensing information. Please see the cemeteries information. Please see the charitable street collections information. Houses in Multiple Occupation (HiMO) and caravan licensing. Please visit the licensing information on these webpages. Complaints about missed bins and recycling box collections. Requests for new or replacement recycling boxes. Please visit the recycling and refuse web pages.

Licensing 3

(01395) 517457

Missed bins and recycling collections

(01395) 571515

Planning Applications (advice on potential applications)

(01395) 517475

Enquiries about submitting a planning application. Please see the advice about submitting a planning application. If you're ringing about an application that's already been submitted or a historic planning decision, please use the contact details in the row below this.

Planning Applications (updates and historic)

(01395) 517475

Enquiries about planning applications that have already been submitted. Also advice on historic planning history on a site. You can find out about progress and historic applications on this website by using our Planning Online system. Listed Buildings and Listed Buildings in Conservation Areas Complaints and enquiries about building work, advertisements, fly posting, illegal campsites, unauthorised works to a Listed Building, or unauthorised works to a tree that's got a Tree Preservation Order on it. Please visit the planning enforcement web pages.

Planning Conservation Areas Planning Enforcement

(01395) 517475 (01395) 517475

Street Names, Numbers and Name Plates

(01395) 571723

All new property addresses and changing the name of an unnumbered property. Please visit the street naming web pages. Also for damaged, dirty or missing nameplates. For trees in parks, gardens, Council owned or managed land. Ask for extension 2070 Main switchboard

Trees Tree Preservation Orders and privately owned trees All other enquiries

(01395) 517528 (01395) 516551 (01395) 516551