CV Iva Gooden
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R E TA I L M A N A G E R / S TA F F T R A I N E R
Highly successful in defining company direction, achieving goals and optimising business whilst delivering the
highest standards in the competitive food industry. Skilled in optimising team potentials through delivery of
training / development solutions, design and delivery within tight deadlines and budgets, whilst promoting
best practice. Now looking to make a continued significant contribution at the Gold Coast, Australia within a
similar retail sales role, will consider a similar position in the food industry.
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AREAS OF EXPERTISE
Business development Reducing losses Customer service
Maximizing profit Reducing shrinkage Sales initiatives
Staff training / development Merchandising Health and Safety
Exceeding targets Promotions Computer literacy
Product development Stock / cost control Budgeting
Administration and audits Recruitment H.R. issues
PROFESSIONAL DEVELOPMENT
Diploma Home Economics 1981
NVQ Assessor Retail 1 & 2 1996
Certificate Basic Food Hygiene 1990
Certificate Demonstrating and Teaching 1980
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Personal:
Date of birth: 1963. Marital status: Married. Driving licence: Full UK.
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