ACUAN PERCAKAPAN UNTUK UJIAN PRAKTIK KANTOR DEPAN (CKECK IN PROSEDUR)

Reception Guest Reception Guest Reception Guest Reception : Good morning, afternoon, madam sir May I help you. : Yes I would like to check in please : Sure. Have you made reservation before ? : Yes : May I know your name,please, madam sir : Yes my name is : Just a moment,please, Let me check first ( see and check at expected arrival list ) Yes,..You are in our list, madam/ sir. Would you Please. Fill this registration card ? ( or just sign and.. may I Borrow your ID- card, please ). ( Reception complete the RC ) : Here, you are : Prepare the guest cards, meal coupon and Romm key as Soo As possible, After that, asking about the deposit How do you seattle you bill, madam/sir : By Cash : Do you mand to give us a deposit : Oh yes Sure, Haw much : Rp. 500,000.: Here you are ( give the money ) : May I count it first, madam sir : Yes,Sure : All right madam, sir. This is your cash receipt and this is Your Meal coupon, you enjoy your breakfast at Linjani Restaurant. And this is your room key. Your roo Key. Your room number is.Our bell Boy will escort You to your room. Have a nice stay with us. : Thank you.

Guest Reception

Guest Reception Guest Reception Guest Reception Guest Reception

Guest