ATTITUDE

CROSS CULTURE, TIME MORAL : DESIGN BEHAVIOR MORAL EXCELENT GOOD RESEARCH SUCCES COMPETITION : KEEP PROMOSE, MUTUAL BID, PROPERLY PEOPLE, NO HEART, APPRECIATE : KINDNESS, SYMPATIC, HELPFUL, HIGHREGARD : UNIV. (HARVARD, DALE CARNEGIE STANFORD) U.S : 85% BY ATTITUDE, COMM, SKILL, TIME MANAGEMENT, 15% BY SCIENCE : PHYSIC, INTELLECTUAL, SPIRITUAL, PERSONAL EMOTION : SOCIAL (RESPONSIVE/TO SUGGESTION AND COLLABORATION, DIRECTIVE) CHANCE QUALITY : APPEARANCE, EFFICIENCY, PRODUCTIVITY, RELATION SIX KEY MAKING A GOOD IMPRESSION 1. PHYSICAL APPEARANCE 2. GOOD DEPORTMENT/BEHAVIOR 3. CERTAIN EXPRESSIONS AND MANNERISM HABITUAL SPECIAL SPEECH 4. GOOD LISTENER 5. WHAT YOU SAY : A HABIT CORRECTLY AND CLEARLY 6. SPEAKING VOICE SOUND TO OTHER 3 DUTY COMMUNICATION 1. CREATE CUSTOMER ATMOSPHERE 2. IDENTITY CUSTOMER NEED 3. SATISFY CUSTOMER NEED GOOD MANNER : MEAN YOU NEVER KNOWING UP SET ANYONE GOOD COMMUNICATION GOOD COORDINATION SUCCES OF GOAL MANAGEMENT TO TEACH GOODNESS OR CORRECTNESS OF CHARACTER AND

7 WAY TO BE GOOD CONVERSATIONALIST 1. BE INTERESTED 2. BE FRIENDLY 3. BE CHEERFUL 4. BE ANIMATED AND YET RELAXED/GETTING LIFE TO 5. BE FLEXIBLE 6. BE TACTFUL 7. BE COURTEOUS 8 DONT DO : 1. DOGMATIQ 2. SUPERIOR/CONDENCENDING 3. ARGUMENTATIVE 4. LIFELESS 5. IN SINCERE 6. EGOCENTRIC 7. LIFE IS PARTY 8. MUMBLER/UNCLEAR ATTITUDE : MIXED; PHYSIC : EYES, SMILE, PHYSIC MENTAL : TRUST, TOLERANCE, PROPER HOW TO COMMUNICATION IN MOOD TO OTHER POSITIVE THINKING : THING POSITIVE SIDE : TO OTHER, WITH JOB WHEN, WHERE WHO (WHITE, BLACK, YELLOW, RED, BROWN) EVER CARACTER HUMAN BEING : 1. CHOLERIS 2. SANGUISTIS 3. MELANKOLIS 4. PLEGMENTIS ETICA BASIC : COURTEOUS, CHEERFUL, NO BLUNDER, TOLERANCE, INTEREST, NO EGO, HELPFUL, EMOTION STABILITY

TIME MANAGEMENT 1. WRITE YOUR GOAL ON DES 2. PLAN FOR TOMORROW 3. WAKE UP EARLY, EXCERSIZE 4. WATCH TV TWO HOURS A DAY 5. PHONE 50% 6. WALK 50% FASTER 7. HURRY GO TO WORK 8. CHECK EVERY HOUR TARGET 9. PRAY 10. TRY ONE CHALENCE A DAY FIVE GUIDE TIME PRIORITY 1. WRITE ALL YOUR PLAN 2. BIG, TIME BEING, LATER 3. DECISION FIRST PRIORITY 4. ONE BY ONE 5. EVALUATION PLAN TO DAY, OTHER AND LONG PRIORITY EXERCISE : IS IMPORTANT PART OF STAYING HEALTHY AND OTHER REASON : 1. TO FEEL BETTER 50%, TO REDUCE STRESS 62% 2. TO LOOK BETTER 48%, TO HAVE MORE CONDIDENCE 33% SMILE : CHILDREN 400 X A DAY WOMAN 63 X A DAY MAN 8 X A DAY Mrs. ULFAH ALWAYS HAIL FELLOW RESPECT FOR DIFFERENT ARGENTINA thinking crazy tapping head/jari di kening kanan NERVE BRAIN : 4 WORK NOW SMILE : 17 WORK

NETHERLANDS Spend money no cant depend person/taping elbow/jari kiri tunjuk sikut kanan U.S CANADA JAPAN FRENCH BRAZIL, GREECE EUROPE ITALY Ok Money ZERO CIRCLE Thumb/First finger Worthless Bad meaning CIRCLING your head/geleng-geleng kepala FLICKY CHIN/garuk-garuk janggut, t.kiri FINGER LEFT GO AWAY GERMAN U.S Yes, No come here Bad, ok FINGER RIGHT/tolak tossing head/kepala mengajak thumb up GRAZY I DONT KNOW

INDONESIA ? GIIFT SURVEY 1. China a handkerchief mean Good Bye Dinner cost too much 2. Japan Pen and pencil set are unpopular Four sound like the word for death 3. Italy Even number are healthy, odd number an unlucky 4. Switler Land Candy isnt healthy, roses mean love 5. Argentina A tie is too personal plants are bad luck 6. Part of Africa, people give a cow as wedding present 7. Australia, 21 year old shape live a key can come home at any time 8. Indonesia give gift ? COMMUNICATION NON VERBAL FORM 1. STANCE 2. GESTURE 3. EYE MOVEMENT 4. VOICE QUALITY 5. DRESS

COMMUNICATION PATTERN o o o o o o o NORMA PREFERENCES/FAVOR CHOISE ATTITUDE VALUE POLITIC RELEGIOUS LAW

BLUNDER/BIG MISTAKE AVOID COUNTRY INDONESIAN U.S TO FIND LOCAL TALENT PEOPLE DIFFERENCES ACCEPTED LANGUAGES ORIGINAL COURTESY BY CULTURE EASY

PROBLEM COMMUNICATION U.S BLUNT/DIRECT SPOKEN, CHINE UNPOPULER ONE WAY TOP-DOWN SUPERIOR/SUBORDINATE FAIL FOR WELCOME USE LOCAL LANGUAGE

GESTURE A MOTION OF THE LIMBS OR BODY MADE TO EXPRESS/TO EMPHASIZE SPEECH (DIFFERENT MEANING) DIFFERENT CULTURE U.S CANADA GOD BYE YES MONEY SURPRISED COMEHERE RIGHT HAND HEAD UP/DOWN THUMB/FINGER LEFT HAND AT LEFT CHEEK RIGHT HAND

GREECE/MOST COUNTRY A NODE YES HEAD UP/HEAD DOWN

ADVANTAGES AND DISADVANTAGES OF CROSS CULTURE Host : Mrs. Le Nguyen, what first attracted you to your husband ? university. I have traveled through Asia, and I have always like the quiet, calm character of the people Host Mr. Nguyen Host : And what about you, Mr. Nguyen ? : I have been an admire of the United States since I was a boy, I have preferred American women because they never run out of thing to say. : Mr. Navaroni, do you agree with that ? Mr. Navaroni : Yes, my wife has not stopped talking since we got marriage Mr. American : Hahahaha the truth is always wanted him to talk more. Jose has been keeping his feeling inside he doesnt express them very often speak up express opinions more Mr. Asia : Ive improve a little, but its seen difficult to talk to much never finds a husband

Mrs. Nguyen : Well, I have been staying Asian culture since I first entered the