2011-2-00467-mc Lam

L2
Tabel t tabel dan r hitung
df
1
2
3
4
5
6
7
8
9
1
0
1
1
2
1
3
1
4
1
5
1
6
1
7
1
8
1
9
2
0
2
1
2
2
3
2
4
2
5
2
6
2
7
2
8
2
9
3
0
3
1
3
2
3
3
4
3
5
3
6
3
7
3
8
3
9
4
0
4
1
t
0,
12,70
05
62
4,302
653
3,182
446
2,776
445
2,570
582
2,446
912
2,364
624
2,306
004
2,262
157
2,228
139
2,200
985
2,178
813
2,160
369
2,144
787
2,131
45
2,119
905
2,109
816
2,100
922
2,093
024
2,085
963
2,079
614
2,073
873
2,068
658
2,063
899
2,059
539
2,055
529
2,051
83
2,048
407
2,045
23
2,042
272
2,039
513
2,036
933
2,034
515
2,032
244
2,030
108
2,028
094
2,026
192
2,024
394
2,022
691
2,021
075
2,019
541
r
0,
1,003
0
111 1
0,954
011
0,891
066
0,829
311
0,77
427
0,726
582
0,68
546
0,649
859
0,618
818
0,591
536
0,567
368
0,545
798
0,526
415
0,508
888
0,492
948
0,478
377
0,464
994
0,45
265
0,441
221
0,4
306
0,420
698
0,411
439
0,402
758
0,394
596
0,386
906
0,379
643
0,372
771
0,366
255
0,360
066
0,354
178
0,348
568
0,343
214
0,338
097
0,333
202
0,328
511
0,324
013
0,319
693
0,31
554
0,311
545
0,307
696
L2
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
2,018
2,016
082
692
2,015
368
2,014
103
2,012
896
2,011
74
2,010
635
2,009
575
2,008
559
2,007
584
2,006
647
2,005
746
2,004
879
2,004
045
2,003
241
2,002
465
2,001
717
2,000
995
2,000
298
1,999
624
1,998
971
1,998
341
1,997
73
1,997
138
1,996
564
1,996
008
1,995
469
1,994
945
1,994
437
0,303
0,300
986
407
0,296
951
0,29
361
0,29
038
0,287
253
0,284
225
0,281
291
0,278
445
0,275
684
0,273
003
0,270
398
0,267
867
0,265
405
0,263
009
0,260
677
0,258
406
0,256
193
0,254
036
0,251
932
0,249
879
0,247
876
0,24
592
0,24
401
0,242
143
0,240
319
0,238
535
0,23
679
0,235
083
L3
Lampiran 3 Tabel Data Ordinal Kualitas Produk (X1)
N
O
1
2
3
4
5
6
7
8
9
1
0
1
1
2
1
3
1
4
1
5
1
6
1
7
1
8
1
9
2
0
2
1
2
2
3
2
4
2
5
2
6
2
7
2
8
2
9
3
0
3
1
3
2
3
3
4
3
5
3
6
3
7
3
8
Kp
_
1
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
5
5
5
4
5
5
5
4
4
4
4
4
4
4
4
4
4
5
5
Kinerja
Fitur
Keanda
Kosistensi
Keawe
Kp
Kp
Kp
Kp
Kp
Kp
Kp
K
Kp_11
lan Kp
tan
_
_
_
_
_
_
_
_
p_
4
4
3
5
4
4
4
4
3
3
2
3
4
5
6
7
8
9
10
4
4
4
4
4
5
5
4
4
4
4
4
3
5
4
4
4
4
3
3
4
4
5
5
4
5
5
2
3
4
3
3
4
4
5
5
5
3
3
3
3
4
4
4
4
4
3
3
3
3
4
4
4
4
4
4
4
4
1
4
4
4
4
4
4
4
4
4
4
2
4
4
4
4
4
4
4
2
4
3
4
4
4
4
4
4
2
3
1
2
4
4
4
4
4
3
3
1
4
4
4
4
4
2
2
4
4
4
3
4
4
4
4
4
4
4
4
3
3
5
3
3
3
4
4
4
4
5
4
4
4
4
5
5
4
5
4
3
3
3
4
4
5
4
4
4
4
4
3
5
4
4
4
4
3
4
4
5
5
5
4
4
5
5
5
5
4
5
3
3
3
4
4
4
4
4
3
3
3
3
4
4
4
3
4
4
4
4
4
1
5
5
5
5
4
5
5
5
5
5
5
4
5
3
5
4
4
4
5
4
4
4
2
4
5
4
2
5
5
2
4
4
3
4
4
3
3
4
4
4
4
4
3
4
4
3
4
4
3
4
3
4
3
3
1
3
5
4
4
4
4
4
4
4
4
4
4
3
3
3
4
4
5
3
4
5
4
2
2
2
4
4
5
4
4
4
5
4
4
4
3
4
4
5
4
5
5
4
4
4
4
4
4
4
4
4
2
3
3
4
4
3
4
4
4
4
3
3
3
3
3
4
4
4
4
4
4
4
3
3
3
4
3
4
3
4
3
4
4
1
4
4
3
5
4
3
5
2
3
3
4
4
4
4
4
4
4
4
4
4
3
4
4
4
5
4
3
4
3
2
4
5
4
5
4
4
5
4
5
4
Kp_
12
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
5
5
5
4
5
5
5
4
4
4
4
4
4
4
4
4
4
5
5
Des
Kp_
ain
1
4
3
4
4
4
3
3
4
4
4
4
4
4
4
3
4
4
4
4
3
4
5
5
4
4
4
3
4
4
4
3
4
4
3
3
4
4
3
4
Sk
or
4
5
0
4
5
4
9
4
6
4
3
4
5
4
6
4
5
4
0
4
1
4
3
4
8
4
4
9
5
0
5
0
5
1
4
3
4
5
9
5
2
4
5
4
6
4
6
4
3
4
5
4
3
5
1
5
1
4
4
3
4
5
4
1
4
4
8
4
5
4
L3
3
9
4
0
4
1
4
4
2
3
4
4
4
5
4
4
6
7
4
4
8
9
5
0
5
5
1
2
5
5
3
4
5
5
5
6
5
5
7
8
5
9
6
6
0
1
6
6
2
3
6
6
4
5
6
6
6
7
6
8
6
7
9
0
ju
m
la
2
9
4
5
4
4
4
5
4
4
4
4
4
4
4
5
4
4
4
4
4
4
2
4
4
5
4
4
4
4
4
4
5
4
4
5
4
4
5
4
5
5
4
4
5
5
4
5
4
4
5
4
2
5
3
4
5
3
1
2
4
4
4
4
4
5
4
4
5
4
5
5
4
4
5
5
5
5
4
4
5
3
5
5
5
5
5
3
4
4
5
4
5
3
4
3
4
4
4
2
5
4
4
5
4
4
4
4
4
3
3
4
3
4
2
3
4
3
4
4
4
4
4
4
4
3
4
4
4
4
4
4
4
4
4
4
4
3
4
3
4
4
4
4
4
4
2
4
4
2
4
4
2
3
3
2
5
3
2
5
4
2
5
3
2
5
4
2
4
3
3
2
3
1
5
2
4
5
4
2
4
4
2
4
4
4
3
4
3
4
2
5
3
5
4
4
3
3
4
5
3
4
2
3
3
3
4
4
3
4
5
4
4
4
3
3
3
4
4
3
4
4
2
4
2
4
4
3
3
4
3
1
5
4
4
4
5
4
4
3
4
4
5
3
4
5
5
5
4
3
4
3
4
2
5
4
4
3
5
4
4
3
5
5
5
4
4
4
5
5
5
5
4
4
5
5
5
4
4
4
5
5
5
4
4
4
2
5
5
5
4
4
4
4
5
5
5
5
4
4
4
4
5
4
4
3
5
5
4
4
4
4
4
5
5
5
4
4
5
2
4
4
3
4
5
4
4
4
4
4
4
3
4
3
4
5
4
4
3
3
4
4
3
5
4
5
1
4
4
4
4
4
4
5
5
5
5
5
5
1
5
1
5
3
5
5
5
4
5
5
5
1
5
3
4
5
5
5
5
5
5
5
3
5
4
4
5
4
4
4
4
3
4
4
3
3
5
4
3
5
4
3
5
4
3
3
4
2
5
3
2
2
5
5
5
3
5
4
2
3
28
7
327
2
2
7
2
8
2
7
2
8
2
8
2
8
27
4
2
5
2
4
4
6
5
1
4
4
5
4
6
7
5
5
1
6
4
4
4
5
4
4
5
8
4
1
2
5
8
2
3
4
8
8
4
4
1
0
5
4
2
4
5
3
5
5
4
4
4
5
9
1
4
4
9
4
4
5
3
9
4
5
4
5
1
0
2
9
L4
Lampiran 4 Tabel Data Ordinal Promosi (X2)
n
o
1
Periklana
n
prom pro
13 5
m14
4
Promos
i
prom1
Penjual
5
5
Hubungan
Masyarakat
prom
prom
16 4
17 4
Pemasaran
Langsung
prom1
Prom
8
19 4
5
jumlah
skor 31
24
29
31
21
24
30
30
22
1
0
1
1
1
2
1
3
1
4
1
5
1
6
1
7
1
8
1
9
2
0
2
1
2
2
2
3
2
4
2
5
31
30
33
29
31
24
25
26
25
30
28
25
28
26
23
26
L4
2
6
2
7
2
8
2
9
3
0
3
1
3
2
3
3
3
4
3
5
3
6
3
7
3
8
3
9
4
0
4
1
4
2
4
3
4
4
4
5
4
6
4
7
4
8
4
9
5
0
5
1
5
2
5
3
5
4
32
31
29
31
23
28
29
30
29
28
22
25
25
24
30
31
28
23
26
24
26
24
29
35
31
25
23
28
29
L4
5
5
5
6
5
7
5
8
5
9
6
0
6
1
6
2
6
3
6
4
6
5
6
6
6
7
6
8
6
9
7
0
Jumla
h
24
25
29
32
20
29
31
28
27
28
20
22
24
24
21
20
2
8
2
7
281
2
7
2
4
2
7
2
5
18
84
L5
Lampiran 5 Tabel Data Ordinal Loyalitas Pelanggan (Y)
n
o
1
Periklanan
Loy2
Loy2
03
13
Hubungan
Masyarakat
Loy2
Loy2
22
32
Pemasaran
Langsung
Loy2
Loy2
43
52
Loy
262
jumlah
skor 17
28
28
27
29
29
28
28
33
1
0
1
1
1
2
1
3
1
4
1
5
1
6
1
7
1
8
1
9
2
0
2
1
2
2
2
3
27
28
30
33
33
30
28
25
26
31
31
35
29
25
L5
2
4
2
5
2
6
2
7
2
8
2
9
3
0
3
1
3
2
3
3
3
4
3
5
3
6
3
7
3
8
3
9
4
0
4
1
4
2
4
3
4
4
4
5
4
6
4
7
4
8
4
9
30
27
27
31
33
23
21
23
25
20
23
28
27
34
34
28
27
30
27
25
27
27
28
24
24
27
L5
5
0
5
1
5
2
5
3
5
4
5
5
5
6
5
7
5
8
5
9
6
0
6
1
6
2
6
3
6
4
6
5
6
6
6
7
6
8
6
9
7
0
Jumla
h
28
35
24
31
27
23
33
32
34
31
34
29
30
29
24
14
25
28
26
31
22
5
5
5
3
5
3
5
7
4
8
6
5
5
8
389
L6
Kualitas Produk (X1)

Summary Statistics for Discrete Variables
Data Display
Promosi (X2)
Data Display
L6
Loyalitas Pelanggan (V)

Data Display
row
1
2
3
4
5
ordinal
trek
11
2
7
6
4
249
139
490
prop
11
0,022449
54
0,055102
192
0,130612
996
0,508163
695
0,283673
prop_kum z_val z *_val sv

0,0224
49
0,0775
51
0,2081
633
0,7163
265 1
-2,00561
0,053388
-1,42174
0,145205
-0,81281
0,286714
(),571963
0,338744
interval
-2,37818
-1,66631
1,711875
-1,08343
2,294754
-0,10239
3,275796
1,194135
L7
Lampiran 7 Tabel Data Interval Kualitas Produk (X1)
NO
1
0
1
1
1
2
1
3
1
1
4
5
Kinerja
Kp_ Kp_ Kp_
1
2
3
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
2,
45
67
2,
45
67
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
2,
45
67
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
1
3,
54
3,
54
1
3,
54
1
2,
45
67
3,
54
3,
54
1
3,
54
1
2,
45
67
3,
54
Fitur
K
Kp
p_ _5
2
4
,
4,
4
88
3
08
5
,
3,
5
54
2
1
4
,
4,
4
88
4
08
5
,
4,
8
88
3
08
8
,
3,
5
54
3
1
4
,
3,
5
54
3
1
4
,
3,
5
54
1
43
,
3,
5
54
3
1
4
,
3,
5
54
3
1
4
,
3,
5
54
3
1
4
,
3,
5
54
1
43
,
1,
5
75
3
97
4
,
3,
5
54
2
1
4
,
3,
4
54
1
54
4,
,
88
Keandal
an Kp_
Kp_
6
7
Kosisten
si
Kp_
Kp_
8
9
Keaw n
eta
Kp_10
Kp_1
1
Desain
Kp_1 Kp_
2
13
3,
54
1
3,
54
1
3,
54
1
3,
54
1
4,
88
08
3,
54
1
3,
54
1
3,
54
1
4,
88
08
3,
54
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L7
6
6
6
7
6
8
6
9
7
jml
0
Rata
rata
4,
88
08
4,
88
08
4,
88
08
4,
88
08
4,
88
08
4,
88
08
4,
88
08
4,
88
08
2,
45
67
4,
88
08
3,
54
1
4,
88
08
3,
54
1
4,
88
08
3,
54
1
27
3,
16
3,
54
24
25
1,
2,
39
43
3,
3,
54 5,31
54
4
,
8
3
8
,
5
3
4
,
5
3
4
,
5
4
2
4
6
,
3
,
5
2,
45
67
4,
88
08
3,
54
1
4,
88
08
4,
88
08
2,
45
67
3,
54
1
3,
54
1
4,
88
08
2,
45
67
2,
45
67
4,
88
08
4,
88
08
3,
54
1
2,
45
67
4,
88
08
4,
88
08
3,
54
1
2,
45
67
4,
88
08
4,
88
08
3,
54
1
2,
45
67
2,
45
67
4,880
86
3
26
1,
24
4,
88
4,
25
4,0
4
4,
88
5,38
25
9,
1
4,
88
24
7,
15
3,
54
23
0,3
3
4,
86
4,
21
21
2,45
67
5
4,88
08
6
4,8
80
8
3,541
46
1,759
70
7
4,880
86
3
3,54
14
6
2,45
67
5
1,75
97
0
1,75
97
0
4,88
08
6
3,54
14
6
1,75
97
0
3,54
14
6
4,8
80
8
4,8
80
8
4,8
80
8
4,8
80
8
220,7
86
7
2,
45
1,22
203,
39
4
3,
54
261,
37
5
4,
88
27
3,1
6
3,
54
4,21
L8
Lampiran 8 Tabel Data Interval Promosi (X2)
Periklanan
n
o
1
2
3
4
5
6
7
8
9
1
0
1
1
1
2
1
3
1
4
1
5
1
6
1
7
1
8
1
9
2
0
2
1
2
2
prom
13
4,880
838
2,440
539
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
4,880
838
4,880
838
3,553
05
4,880
838
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
4,880
838
3,553
05
3,553
05
3,553
05
prom
14
3,553
05
2,440
539
3,553
05
4,880
838
2,440
539
1
3,553
05
4,880
838
3,553
05
4,880
838
4,880
838
4,880
838
2,440
539
4,880
838
3,553
05
3,553
05
3,553
05
2,440
539
4,880
838
3,553
05
3,553
05
3,553
05
Promo
si
prom1
Penjual
54,880
838
2,440
539
3,553
05
4,880
838
4,880
838
4,880
838
3,553
05
3,553
05
2,440
539
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
4,880
838
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
Hubungan
Masyaraka
prom
prom
t
16
17
3,553
3,553
05
05
4,880
4,880
838
838
4,880
4,880
838
838
3,553
3,553
05
05
1
1
3,553
05
4,880
838
3,553
05
3,553
05
3,553
05
3,553
05
4,880
838
3,553
05
4,880
838
4,880
838
3,553
05
1,689
818
3,553
05
2,440
539
3,553
05
2,440
539
3,553
05
4,880
838
3,553
05
3,553
05
3,553
05
4,880
838
3,553
05
4,880
838
4,880
838
3,553
05
1
2,440
539
2,440
539
2,440
539
2,440
539
3,553
05
2,440
539
3,553
05
Pemasaran
Langsung
prom
Prom
18
19
4,880
3,553
838
05
2,440
1,689
539
818
3,553 2,440
05
539
4,880
3,553
838
05
4,880
1,689
838
818
1,689
2,440
818
539
3,553 4,880
05
838
3,553 4,880
05
838
1
1,689
818
3,553
3,553
05
05
3,553
3,553
05
05
4,880
4,880
838
838
4,880
2,440
838
539
3,553 4,880
05
838
1,689
3,553
818
05
2,440
2,440
539
539
3,553
3,553
05
05
3,553 2,440
05
539
4,880
4,880
838
838
3,553
3,553
05
05
3,553 2,440
05
539
3,553
3,553
05
05
L8
2
3
2
4
2
5
2
6
2
7
2
8
2
9
3
0
3
1
3
2
3
3
3
4
3
5
3
6
3
7
3
8
3
9
4
0
4
1
4
2
4
3
4
4
4
5
4
6
4
7
4
8
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
4,880
838
3,553
05
2,440
539
3,553
05
3,553
05
4,880
838
3,553
05
3,553
05
2,440
539
3,553
05
3,553
05
3,553
05
4,880
838
4,880
838
3,553
05
2,440
539
3,553
05
3,553
05
3,553
05
2,440
539
3,553
05
3,553
05
2,440
539
3,553
05
3,553
05
3,553
05
4,880
838
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
4,880
838
3,553
05
2,440
539
3,553
05
3,553
05
2,440
539
4,880
838
4,880
838
3,553
05
1,689
818
3,553
05
3,553
05
3,553
05
2,440
539
4,880
838
3,553
05
2,440
539
3,553
05
4,880
838
3,553
05
2,440
539
4,880
838
3,553
05
3,553
05
3,553
05
3,553
05
2,440
539
3,553
05
3,553
05
3,553
05
2,440
539
2,440
539
4,880
838
3,553
05
3,553
05
3,553
05
3,553
05
2,440
539
3,553
05
3,553
05
3,553
05
2,440
539
3,553
05
2,440
539
4,880
838
4,880
838
3,553
05
4,880
838
1,689
818
2,440
539
3,553
05
3,553
05
4,880
838
3,553
05
2,440
539
2,440
539
2,440
539
2,440
539
2,440
539
4,880
838
4,880
838
2,440
539
3,553
05
2,440
539
2,440
539
2,440
539
4,880
838
2,440
539
2,440
539
2,440
539
3,553
05
4,880
838
4,880
838
3,553
05
1,689
818
3,553
05
3,553
05
4,880
838
3,553
05
3,553
05
2,440
539
2,440
539
2,440
539
2,440
539
3,553
05
3,553
05
2,440
539
2,440
539
2,440
539
2,440
539
3,553
05
2,440
539
1,689
818
3,553
05
2,440
539
3,553
05
4,880
838
4,880
838
3,553
05
3,553
05
3,553
05
3,553
05
4,880
838
3,553
05
3,553
05
3,553
05
2,440
539
2,440
539
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
4,880
838
3,553
05
2,440
539
3,553
05
4,880
838
3,553
05
2,440
539
4,880
838
3,553
05
4,880
838
3,553
05
3,553
05
3,553
05
3,553
05
2,440
539
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
2,440
539
2,440
539
2,440
539
3,553
05
3,553
05
L8
4
9
5
0
5
1
5
2
5
3
5
4
5
5
5
6
5
7
5
8
5
9
6
0
6
1
6
2
6
3
6
4
6
5
6
6
6
7
6
8
6
9
7
0
Jumla
h
Ratarata
4,880
838
4,880
838
3,553
05
2,440
539
3,553
05
3,553
05
2,440
539
4,880
838
3,553
05
3,553
05
1,689
818
3,553
05
4,880
838
3,553
05
3,553
05
3,553
05
3,553
05
2,440
539
3,553
05
3,553
05
3,553
05
3,553
05
255,2
114
3,
55
4,880
838
3,553
05
2,440
539
2,440
539
3,553
05
3,553
05
2,440
539
2,440
539
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
2,440
539
3,553
05
3,553
05
3,553
05
2,440
539
245,9
833
3,
55
4,05
4,880
838
4,880
838
4,880
838
3,553
05
3,553
05
4,880
838
2,440
539
2,440
539
4,880
838
3,553
05
1,689
818
3,553
05
4,880
838
3,553
05
3,553
05
3,553
05
3,553
05
2,440
539
3,553
05
3,553
05
3,553
05
3,553
05
253,2
017
3,
55
2,
25
4,880
838
3,553
05
2,440
539
2,440
539
3,553
05
4,880
838
3,553
05
2,440
539
3,553
05
4,880
838
1,689
818
3,553
05
4,880
838
3,553
05
3,553
05
3,553
05
3,553
05
2,440
539
3,553
05
3,553
05
3,553
05
3,553
05
243,1
179
2,
44
4,880
838
4,880
838
2,440
539
2,440
539
3,553
05
3,553
05
2,440
539
2,440
539
3,553
05
4,880
838
1,689
818
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
1
4,880
838
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
3,553
05
4,880
838
3,553
05
3,553
05
4,880
838
3,553
05
3,553
05
3,553
05
1
2,440
539
2,440
539
3,553
05
1,689
818
1
3,553
05
2,440
539
1,689
818
1,689
818
1,689
818
244,8
774
3,
55
221,3
941
2,
44
2,25
4,880
838
3,553
05
2,440
539
2,440
539
3,553
05
2,440
539
3,553
05
3,553
05
3,553
05
4,880
838
3,553
05
4,880
838
2,440
539
3,553
05
2,440
539
3,553
05
1,689
818
2,440
539
1,689
818
1,689
818
1
1,689
818
227,6
983
3,
55
4,05
L9
Lampiran 9 Tabel Data Interval Loyalitas Pelanggan (Y)
n
o
1
2
3
4
5
6
7
8
9
1
0
1
1
1
2
1
3
1
4
1
5
1
6
1
7
1
8
1
9
2
0
2
1
2
2
Periklanan
Loy2
Loy2
0
1
2,294
2,294
754
754
3,275
3,275
796
796
3,275
3,275
796
796
2,294
3,275
754
796
3,275
3,275
796
796
2,294
3,275
754
796
2,294
3,275
754
796
2,294
3,275
754
796
2,294
4,572
754
32
2,294
3,275
754
796
3,275
3,275
796
796
3,275
3,275
796
796
4,572
3,275
32
796
4,572
4,572
32
32
3,275
3,275
796
796
3,275
3,275
796
796
3,275
3,275
796
796
2,294
3,275
754
796
3,275
4,572
796
32
4,572
3,275
32
796
4,572
4,572
32
32
3,275
4,572
796
32
Hubungan
Masyarakat
Loy22
Loy2
3
1,711
1,711
875
875
3,275
3,275
796
796
3,275
3,275
796
796
2,294
2,294
754
754
3,275
3,275
796
796
3,275
3,275
796
796
3,275
3,275
796
796
3,275
3,275
796
796
4,572
4,572
32
32
3,275
3,275
796
796
3,275
3,275
796
796
4,572
4,572
32
32
4,572
4,572
32
32
4,572
4,572
32
32
3,275
3,275
796
796
3,275
3,275
796
796
3,275
3,275
796
796
3,275
3,275
796
796
3,275
3,275
796
796
3,275
4,572
796
32
4,572
4,572
32
32
3,275
3,275
796
796
Pemasaran Langsung
Loy24
Loy25
Loy
26
2,294
1,711
1,711
754
875
875
3,275
3,275
3,275
796
796
796
1,711
4,572
4,572
875
32
32
3,275
4,572
4,572
796
32
32
3,275
3,275
4,572
796
796
32
3,275
4,572
4,572
796
32
32
3,275
4,572
3,275
796
32
796
3,275
4,572
3,275
796
32
796
4,572
4,572
4,572
32
32
32
3,275
3,275
3,275
796
796
796
3,275
3,275
3,275
796
796
796
3,275
3,275
3,275
796
796
796
4,572
3,275
4,572
32
796
32
2,294
4,572
4,572
754
32
32
3,275
4,572
4,572
796
32
32
2,294
4,572
3,275
754
32
796
3,275
1
3,275
796
796
2,294
3,275
3,275
754
796
796
3,275
4,572
4,572
796
32
32
3,275
4,572
3,275
796
32
796
4,572
4,572
4,572
32
32
32
3,275
3,275
3,275
796
796
796
L9
2
3
2
4
2
5
2
6
2
7
2
8
2
9
3
0
3
1
3
2
3
3
3
4
3
5
3
6
3
7
3
8
3
9
4
0
4
1
4
2
4
3
4
4
4
5
4
6
4
7
4
8
3,275
796
3,275
796
1,711
875
3,275
796
3,275
796
4,572
32
4,572
32
1,711
875
2,294
754
3,275
796
2,294
754
2,294
754
3,275
796
3,275
796
4,572
32
4,572
32
3,275
796
3,275
796
1,711
875
2,294
754
2,294
754
3,275
796
1,711
875
3,275
796
3,275
796
3,275
796
2,294
754
3,275
796
3,275
796
3,275
796
4,572
32
4,572
32
4,572
32
2,294
754
2,294
754
3,275
796
1,711
875
1,711
875
3,275
796
2,294
754
3,275
796
4,572
32
3,275
796
3,275
796
4,572
32
3,275
796
3,275
796
3,275
796
3,275
796
3,275
796
2,294
754
3,275
796
3,275
796
3,275
796
3,275
796
3,275
796
3,275
796
3,275
796
2,294
754
2,294
754
1,711
875
3,275
796
1
1,711
875
3,275
796
3,275
796
4,572
32
4,572
32
4,572
32
2,294
754
2,294
754
3,275
796
2,294
754
2,294
754
3,275
796
2,294
754
1,711
875
1,711
875
3,275
796
3,275
796
3,275
796
3,275
796
3,275
796
4,572
32
3,275
796
3,275
796
2,294
754
2,294
754
3,275
796
3,275
796
3,275
796
3,275
796
4,572
32
4,572
32
3,275
796
3,275
796
4,572
32
3,275
796
3,275
796
3,275
796
3,275
796
3,275
796
2,294
754
2,294
754
2,294
754
3,275
796
3,275
796
3,275
796
4,572
32
3,275
796
3,275
796
3,275
796
2,294
754
3,275
796
3,275
796
3,275
796
3,275
796
2,294
754
4,572
32
3,275
796
3,275
796
2,294
754
4,572
32
2,294
754
3,275
796
3,275
796
3,275
796
3,275
796
2,294
754
3,275
796
3,275
796
4,572
32
4,572
32
3,275
796
4,572
32
4,572
32
1
2,294
754
4,572
32
3,275
796
2,294
754
3,275
796
4,572
32
1
2,294
754
4,572
32
3,275
796
3,275
796
4,572
32
3,275
796
4,572
32
4,572
32
4,572
32
3,275
796
3,275
796
4,572
32
3,275
796
3,275
796
3,275
796
4,572
32
4,572
32
4,572
32
3,275
796
1,711
875
3,275
796
1,711
875
1,711
875
2,294
754
3,275
796
3,275
796
4,572
32
4,572
32
2,294
754
4,572
32
4,572
32
4,572
32
2,294
754
3,275
796
3,275
796
3,275
796
3,275
796
2,294
754
L9
4
9
5
0
5
1
5
2
5
3
5
4
5
5
5
6
5
7
5
8
5
9
6
0
6
1
6
2
6
3
6
4
6
5
6
6
6
7
6
8
6
9
7
0
Jumla
h
Rata
rata
3,275
796
3,275
796
4,572
32
2,294
754
3,275
796
2,294
754
1,711
875
3,275
796
3,275
796
3,275
796
3,275
796
3,275
796
4,572
32
1,711
875
4,572
32
3,275
796
1
4,572
32
3,275
796
4,572
32
3,275
796
3,275
796
4,572
32
2,294
754
3,275
796
2,294
754
3,275
796
4,572
32
4,572
32
4,572
32
3,275
796
3,275
796
4,572
32
3,275
796
3,275
796
3,275
796
3,275
796
4,572
32
4,572
32
4,572
32
2,294
754
3,275
796
4,572
32
2,294
754
4,572
32
3,275
796
3,275
796
4,572
32
3,275
796
4,572
32
3,275
796
3,275
796
4,572
32
4,572
32
4,572
32
4,572
32
3,275
796
4,572
32
4,572
32
4,572
32
3,275
796
3,275
796
4,572
32
3,275
796
3,275
796
3,275
796
3,275
796
3,275
796
4,572
32
4,572
32
4,572
32
4,572
32
3,275
796
3,275
796
4,572
32
2,294
754
4,572
32
4,572
32
3,275
796
3,275
796
4,572
32
3,275
796
3,275
796
4,572
32
3,275
796
4,572
32
3,275
796
4,572
32
3,275
796
4,572
32
4,572
32
3,275
796
3,275
796
3,275
796
2,294
754
3,275
796
4,572
32
3,275
796
4,572
32
1,711
875
4,572
32
2,294
754
3,275
796
4,572
32
3,275
796
1,711
875
4,572
32
4,572
32
3,275
796
3,275
796
3,275
796
2,294
754
4,572
32
4,572
32
4,572
32
1
3,275
796
4,572
32
3,275
796
1,711
875
3,275
796
1,711
875
3,275
796
4,572
32
1,711
875
4,572
32
3,275
796
1,711
875
3,275
796
2,294
754
3,275
796
3,275
796
3,275
796
4,572
32
3,275
796
2,294
754
3,275
796
2,294
754
2,294
754
4,572
32
3,275
796
2,294
754
3,275
796
1
4,572
32
4,572
32
1,711
875
4,572
32
3,275
796
3,275
796
218,4
873
2,
29
232,6
91
3,
27
328
222,7
785
241,9
361
3,
27
3,27
222,8
671
3,
27
273,8
027
2,
29
242,7
477
4,
57
5,06
L24
Hasil Output Reliabilitas dan Validitas Kualitas Produk (X1)
Reliability Statistics
N of Items
Cronbach's Alpha
,782
12
Item-Total Statistics
Scale Mean if
Item Deleted
Scale Variance
if
kp_kiner1
38,260781766
Item
29,799
kp_kiner2
38,714611308
29,263
kp_kiner3
38,556956684
28,904
kp_fitur1
38,635935421
27,322
kp_fitur2
38,431012157
27,834
kp_andal1
38,533960973
29,991
kp_andal2
38,460327151
27,142
kp_awet
38,632359634
27,973
kp_konsis
38,872631580
28,285
39,009017871
25,937
kp_konsis
39,257473988
29,266
38,429175664
29,076
kp_desain
Corrected
Item- Total
Cronbach's
Alpha if Item
,
38
0
,
77
2
,
47
9
,
76
4
,
48
7
,
76
3
,
48
1
,
76
1
,
46
5
,
76
3
L25
Hasil Output Reliabilitas dan Validitas Promosi (X2)
Cronbach's
Alpha
N of
Items
7
,727
pro_iklan 1
pro_iklan2
pro_promjul
pro_humas1
pro_humas2
pro_pemlas
1
Corrected
Cronbach'
Scale Mean if
Scale
Item- Total
s Alpha if
Item Deleted
Variance if
Correlation
Item
,
47
6
,
69
1
,
48
7
,
68
4
,
27
8
,
72
8
20,51818132
5
20,65001154
6
20,54689196
3
20,69094518
7
21,00128628
Item12,499
Deleted
11,855
13,266
11,738
10,673
11,594
11,385
L26
Hasil Output Reliabilitas dan Validitas Loyalitas Pelanggan (Y)

Cronbach's
Alpha
N of Items
,811
Corrected
loy_wmc1 loy_wmc2
loy_ps2 loy_ps2
loy_pi1 loy_pi2
loy_pi3
Item- Total
Scale Mean if
Scale
Item Deleted
Variance if
16,6145785
13
Item Deleted
11,40
2
16,41166809
0
10,2
25
16,5532746
12
9,5
70
16,2795948
61
10,3
34
16,5520096
10,8
Cronbach
's
Correlati
on
,440
Alpha if
Item
,808
,604
,773
,667
,758
,712
,754
,532
,790
,499
,799
,440
,802

2011-2-00467-mc Lam

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2011-2-00467-mc Lam

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L2

Tabel t tabel dan r hitung

Lampiran 3 Tabel Data Ordinal Kualitas Produk (X1)

Lampiran 4 Tabel Data Ordinal Promosi (X2)

Lampiran 5 Tabel Data Ordinal Loyalitas Pelanggan (Y)

Kualitas Produk (X1)

Loyalitas Pelanggan (V)

prop_kum z_val z *_val sv

Lampiran 7 Tabel Data Interval Kualitas Produk (X1)

Lampiran 8 Tabel Data Interval Promosi (X2)

Lampiran 9 Tabel Data Interval Loyalitas Pelanggan (Y)

Hasil Output Reliabilitas dan Validitas Kualitas Produk (X1)

Hasil Output Reliabilitas dan Validitas Promosi (X2)

Hasil Output Reliabilitas dan Validitas Loyalitas Pelanggan (Y)

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