Enhancing the 8 Competencies of IT Business Analysts This article is a logical continuation to my earlier article The Eight Competencies of Highly

Effective IT Business Analysts. If you have not read it, I strongly recommend that you read it so that the context is set for this article. The objective of this article is to help Business Analyst develop the eight competency areas described in my earlier article. Based on the feedback from readers, I have added 2 more competency areas, hence I will be talking about ways you can enhance your competencies in 10 areas.
1. Business Analysis Practices a. IIBAS BABOK V2.0 b. QAIS CSBA CBOK 2. Usability Engineering a. Human Factors Internationals CUA (Certified Usability Analyst) program a. User-Centered Analysis b. Usability Testing b. Developing User Profiles and Personas 3. Object-Oriented Analysis a. OMG Certified UML Professional (OCUP) Foundation 4. Quality Control

5. Documentation a. b. c. d. e. Microsoft Manual of Style for Technical Publications (MSTP), Third Edition Writing Effective Use Cases The Writers Block certification Non-Functional Requirements a. Usability Requirements b. Security Requirements

6. Business Domain

7. Business Process Management (BPM) a. ABPMPs BPM CBOK V2.0 and CBPP certification b. OMG Certified BPM Expert (OCBE) 8. Technology Awareness a. SDLC b. SOA and BPM

9. Organizational Change Management and Benefits Management a. APMG Change Management Qualification Foundation and Practitioner http://www.apmgroupltd.com/PressCentre/02nov09NewPractitionerQual.aspx b. Making Sense of Change Management: 2nd Edition, written by Esther Cameron and Mike Green c. PMI The Standard for Program Management, Second Edition According to APMG, the objective of the course is to enable candidates to generate better acceptance of change through the implementation of change theories, enabling a higher rate of satisfactory change while keeping staff engaged. 10.Facilitation and Interviewing Skills a. IAF Certified Professional Facilitator (CPF) b. IAF - Certified Professional Facilitator Competency Model c. The Complete Facilitators Handbook by John Heron