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Enquiry from client

Documentation in charge or secretary

The concerned must receive the enquiry and make a booking and assign enquiry number

If more information is required contact sales person

Estimation Department for quotation

Secretary or Documentation in charge

Secretary or documentation in charge must forward quotation to client

Sales person follow up

NO

Quotation Approved

YES

Documentation in charge open work order with scope of work

NOTE If the quotation comes with design drawings it must be issued directly to planning and production with a copy to QC Dept. In a situation where there is no design all information must be collected from client and a proposed design submitted to client for Approval Design Department Copy to QC Dept Planning Dept

PRODUCTION

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