Hi All, I have 10+ years of Operations experience(Domestic and International) in diverse fields like Telecom, Back Office, U.S.

Mortgage, HR , Shared Services Operation s, MIS, WFM ,U.S. Mortgage, having worked with esteemed organizations like Relia nce Communications ,Capita(U.K) , J.P. Morgan Chase and Essar Group. My skills include ,Team Management., Domestic and International Operations, WFM, MIS, FP&A and experience in handling of esteemed clients like BOA, Lehman Broth ers, Mortgage, J.P Morgan Chase , vendor and franchise management. Other Tools Known: Avaya CMS, Nice Call Monitoring Tool, IEX Total View WFM tool , Advanced Ms Excel ,Ms SQL Server , Ms Access and Querying and Reporting using SAS and Business Objects, People Soft [Web and Query versions], . Please find attached my CV as I am looking for a suitable opportunity with your esteemed organisation. Warm Regards, Manidip Ganguly 09323505034