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DAFTAR ISI

KATA PENGANTAR .

DAFTAR ISI ..... .

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DAFTAR LAMPIRAN ...........

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BAB I

PENDAHULUAN
I.1 Latar Belakang .

I.2 TujuandanManfaat Praktek Kerja Lapangan .

I.2.1 Tujuan Praktek Kerja Lapangan......... 3


I.2.2 ManfaatPraktek Kerja Lapangan ..
BAB II

TINJAUAN PUSTAKA
II.1 Definisi Apotek ......................................................................... 5
II.2 Landasan Hukum ......................................................................

II.3 TugasdanFungsiApotek

II.4 Tata Cara Perizinan Apotek .. 8


II.4.1 Persyaratan Apotek...

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10

II.5 Pengelolaan Apotek .................................................................

11

II.5.1 Sumber Daya Manusia...................................................

12

II.5.2Sarana dan Prasarana .....................................................

12

II.5.3 Sediaan Farmasi dan Perbekalan Kesehatan Lainnya ....

14

II.5.3.1 Perencanaan ........................................................

14

II.5.3.2 Pengadaan ........................................................... 14


II.53.3 Penyimpanan ......................................................

15

II.5.4Administrasi ..................................................................

15

II.5.4.1Administrasi Umum ...........................................

16

II.5.4.2Administrasi Pelayanan......................................

16

II.5.5 Pengelolaan Obat di Apotek ...........................................

16

II.5.5.1 Perencanaan dan Pengadaan ............................... 16


II.5.5.2 Pemesanan Barang .............................................. 17
II.5.5.3Penyimpanan ......................................................

19

II.5.5.4Penjualan ............................................................

20

II.5.5.5Pengendalian Persediaan

22

....................................II.6 Pelayanan Kefarmasian

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23

...........................................................
II.6.1Pelayanan Resep ..............................................................

24
24

II.6.1.1Skrining Resep ..................................................


II.6.1.2Penyiapan Sediaan Farmasi dan Perbekalan

25

Kesehatan..........................................................
II.6.1.3Penyerahan Sediaan Farmasi dan Perbekalan
Kesehatan.........................................................

26
26

II.6.1.4 Pemberian Informasi Obat ..............................

27

II.6.2Promosi dan Edukasi .......................................................

28

II.6.3Pelayanan Konsumen ......................................................

29

II.6.4Evaluasi Mutu Pelayanan ...............................................

29

II.6.5Kepuasan Konsumen ......................................................

31

II.7 Pencabutan Surat Izin Apotek ..................................................


II.8Pengelolaan Narkotika ..............................................................

34

II.8.1 Pemesanan Narkotika ...................................................... 35


II.8.2 Penyimpanan Narkotika .................................................. 35
II.8.3 Penggunaan Narkotika ....................................................

36

II.8.4 Pelaporan Narkotika ....................................................

36

II.8.5 Pemusnahan Narkotika ...................................................

37

II.9 Pengelolaan Psikotropika ......................................................... 39


II.9.1 Pemesanan Psikotropika .................................................

41

II.9.2 Penyimpanan Psikotropika .............................................. 41


II.9.3 Pelaporan Psikotropika ...................................................

41

II.9.4 Pemusnahan Psikotropika ...............................................

42

II.10 Sumber Daya Manusia ............................................................ 43


II.10.1 Apoteker ........................................................................ 43

BAB III

II.10.2Asisten Apoteker ..........................................................

43

II.10.3 Manajemen Apotek ......................................................

44

TINJAUAN KHUSUS APOTEK


III.1 Sejarah Apotek ........................................................................

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III.2 Lokasi Apotek ........................................................................

47

III.3 Bangunan dan Tata Ruang ......................................................

47

III.4 Struktur Organisasi.................................................................

48

III.5 Kegiatan Apotek ...................................................................... 48

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III.5.1 Pengadaan Barang ......................................................... 48

BAB IV

BAB V

III.5.2 Penerimaan Barang .......................................................

49

III.5.3 Penyimpanan Barang ....................................................

50

PEMBAHASAN
IV.1 .................................

54

IV.2 ..............................

41

IV.3 ...............................................

42

IV.4 ...............................................

42

PENUTUP
V.1 Kesimpulan ............................................................................... 63
V.2 Saran ........................................................................................

64

DAFTAR PUSTAKA ....................................................................................... 65

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DAFTAR LAMPIRAN
Lampiran 1.

Denah Lokasi Apotek.............................................................

67

Lampiran 2. Tata Letak Ruangan ................................................................

68

Lampiran3.

Alur Pelayanan Obat / Barang Bebas .....................................

70

Lampiran 4.

Alur Pelayanan Resep ............................................................. 71

Lampiran 5.

Struktur Organisasi Apotek ...................................................

Lampiran 6.

Copy Resep ............................................................................. 75

Lampiran 7.

Etiket ....................................................................................... 76

73

Lampiran 8. Kartu Stok....................

77

Lampiran 9. Surat Pemesanan Narkotika .........

78

Lampiran 10. Surat Pemesanan Psikotropika ........

79

Lampiran 11. Surat Pemesanan ....................................................................

80

Lampiran 12. Faktur Pajak .....................................

81

Lampiran 13. Faktur Obat ............................................................................... 82

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Lampiran 14. Faktur Narkotika.......................................................................

83

Lampiran 15. Tata Letak Obat ........................................................................ 84


Lampiran 16. Tempat Peracikan Obat ................

88

Lampiran 17. LaporanPenggunaanPsikotropika ..

89

Lampiran 18. Resep 1......................................................................................

90

Lampiran 19. Resep 2 .....................................................................................

91

Lampiran 20. Resep 3 .....................................................................................

92

Lampiran 21. Resep 4 .....................................................................................

93

Lampiran 22. Resep 5 .....................................................................................

94

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