Example Dialogue about handling guest at CAF.

Waitress : Eka Nur Cahyani Customer 1 : Hazijah Afni Customer 2 : Gita Rossy A.

Eka : good morning. Gita Hazijah : morning. Eka : We!"ome to #!a"k$ink Cafe. Here are your menus. %oday&s s$e"ia! is gri!!ed sa!mon. ''eka (ait gita and hazijah "hoose their food menu)) ... Eka : Are you ready to order* Hazijah : +&d !ike the seafood s$aghetti. And you gita* Gita : +&!! ha,e a fried ri"e. Eka : Wou!d you !ike anything to drink* Hazijah : +&!! ha,e a g!ass of ,ani!a -!ue. $!ease. Eka : And for you* Gita : /range 0ui"e. $!ease. Eka : /1. 2o that&s one seafood s$aghetti. one fried ri"e. one ,ani!a -!ue. and one orange jui"e. 3mm. (ou!d there -e anything e!se* Hazijah : Nothing more. %hanks. Eka : /1. + (ou!d -e -a"k (ith your menus in a minutes. ... Eka : Here is your food. Enjoy your mea!. E4"ume me.

''go then return again after gita and hazijah finished eat their food)) ... Eka : Ho( (as e,erything* Gita : 5e!i"ious. thanks. Eka : Wou!d you !ike anything for dessert* Hazijah : No. thanks. 0ust the -i!!. $!ease. Eka : A do!!ars fifty. 6!ease. Hazijah : %his is it. thank you. Eka : you are (e!"ome. and thank you for "oming.

Contoh Dialog percakapan Hotel

Re"e$tionist : Good afternoon. 3ay i he!$ you* Guest : yes of "ourse. + am in room 178. + ha,e -een rea!!y annoyed (ith my room. Re"e$tioist : + rea!!y sorry to hear that. 3s. What e4a"t!y has -een ha$$ening. 3s. +eda* Guest : + ha,e $ro-!em. 3y -athroom door "an&t !o"k (hen + (ou!d take a -ath and the door a!(ays o$en itse!f. Re"e$tionist : oh + see. Guest : +&,e te!e$honed the re"e$tionist. she ans(ered my "a!! and she said to (ait unti! the $!um-er "ame. #ut unti! no(. no-ody "ame to fi4 the door. Re"e$tionist : + am ,ery sorry a-out it. 3s. +eda. 2o your $ro-!em are your -athroom door "an&t !o"k and a!(ays o$en itse!f. Guest : yes. is this hote! "an&t hand!e the easy $ro-!em !ike this* Can + ta!k to your 2u$er,isor* Re"e$tionist : "ertain!y 3s. +eda. Cou!d + just "a!! my 2u$er,isor* Wou!d you (ait for a moment. $!ease* Guest : yes. -ut hurry u$. $!ease. 2u$er,isor : good afternoon. 3s. +eda. +&,e heard a-out your "om$!ain from the re"e$tionist. + do rea!!y a$o!ogize fot the in"on,ien"e a-out your $ro-!em. + ha,e -een "a!!ed our $!um-er. -ut in the same time our $!um-er sti!! re$aire another. #e $atient and (ait a moment. $!ease. %hey (i!! "ome in 7 minutes. Guest : A!right. thanks. 2u$er,isor : %hank you for -ringing this matter to our attention 3s. +eda. Ha,e a ni"e day.