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Lesson 9: Internet Services and Tools for Business

Exam Review

Pre-Assessment Questions
1. Some FTP sites allow guests who do not have userspecific accounts to access the site. What are these sites called? Anonymous FTP sites.

Pre-Assessment Questions
2. What TCP/IP diagnostic tool should you use to determine whether a connection exists between your computer and the computer at an IP address to which you want to connect? The ping command.

Pre-Assessment Questions
3. What service provides companies the ability to subscribe customers to receive promotions and advertising via e-mail? a. Spam servers b. List servers c. Exchange servers d. Mass mailings

Lesson Review Questions


1. How are FTP servers structured, and how do you navigate them? FTP server structure is similar to the tree directory of a hard drive. For example, to find a file, you begin with general directories related to the topic in which you are interested. You then continue to select directories that are more specific until you find the file you want.

Lesson Review Questions

2. Describe the purpose of a list server. A list server enables users to subscribe to the server's mailing list database (called a listserve group). The list server then automatically sends information to all listserve group members.

Lesson Review Questions

3. Which types of files are not significantly reduced in file size by compression utilities? File formats that are already compressed, such as PNG, GIF and JPG, are not significantly reduced in file size by compression utilities.

Lesson Review Questions


4. How can using peer-to-peer networks save company resources? Peer-to-peer networks can maximize the processing power and the bandwidth of all the clients in the network, reducing the impact on a centralized server and distributing the workload among all members of the network.

Lesson Review Questions


5. What is the advantage of open-source software development over the traditional, structured, controlled models of development? Open source lends itself to peer development and collaboration because software source code is developed concurrently by many people. Because the open-source process is collaborative and transparent, proponents contend that it delivers qualitative, reliable, flexible and less costly software than software developed using more traditional methods. Open source also encourages wide adoption of software because it is not associated with a specific vendor.

Lesson Review Questions


6. What governs and protects the use of proprietary software, and why is it important? The use of proprietary software is governed and protected by end-user license agreements (EULAs). A EULA is a legal contract between the software's author and the end user who uses the software. A EULA describes how the application can and cannot be used by the end user, and details any restrictions imposed by the author. A typical EULA protects both parties from liability if the software is used in a manner not intended by the author.