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Activity Q1 1.Research and Development 2.Initiate strategic developments 3. R&D into New Product Development 4.

R&D into New Market Development 6. Efficient internal marketing. 7.Invest to develop CRM systems 8.Ascertain assesses to scrutinize performance 9. Depending on bases of customers Segmenting the service centres. 10. Allocate tasks relevancy by signifying key performance indicators on team basis. 11. Enhancements on Culture and structure.

2013 Q2

Q3

Q4

Q1

2014 Q2

Q3

Q4

Q1

2015 Q2

Q3

Q4

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