17/9/2009 DESKTOP-HCL SP NORMAL PENDING CALLS

SR.NO. RMA NO. DATE TYPE PARTS NAME SYSTEMS SR. NO. CUSTOMER NAME DOC. NO.
1 6/4/2009 EB DVD WRITER B087AZ099501 GOVIND SHAMBHUJI 228132046
2 11/5/2009 BB SMPS 4074A2442198 GREAVES COTTON 228063467
3 18/7/2009 BB 17"TFT 4084A2421728 SHREEYASH PRTISHTHAN 227079743
4 18/7/2009 BB 17"TFT 4084A2421709 SHREEYASH PRTISHTHAN 227079743
5 22/7/2009 EB 19"WIDE TFT B087AZ099941 VINOD KALE 227079740
6 27/8/2009 BB 17"TFT 4084A2421736 SHREEYASH PRTISHTHAN 228755794
7 27/8/2009 BB 17"TFT 4084A2421829 SHREEYASH PRTISHTHAN 228755794
8 27/8/2009 BB 17"TFT 4084A2421752 SHREEYASH PRTISHTHAN 228755794
9 27/8/2009 EB 160 GB SATA HDD A084AZ156423 RAJAT ENGG. 228755798
10 27/8/2009 BB DVD WRITER 9084AM125159 VINAYAKRAO PATIL COLLAGE 228755798
11 29/8/2009 BB 15"TFT 4074A2440534 GREAVES COTTON 228755980
12 29/8/2009 EB 19"TFT 3097AZ137537 PRAVIN KAWADE 228755980
13 8/9/2009 BB SMPS 8084AM061929 NATH POLYTECHNIC 228756252
14 8/9/2009 POS OPTICAL MOUSE 7064AP021249 FAME TAPADIYA 228756252
15 8/9/2009 POS OPTICAL MOUSE 7064AP021443 FAME TAPADIYA 228756252
16 8/9/2009 BB KEYOBARD 4074A2442180 GREAVES COTTON 228756252
17 8/9/2009 BB KEYOBARD 4074A2442207 GREAVES COTTON 228756252
18 8/9/2009 BB MAESTRO-3LSD MBD B084AM177380 KAMALNAYAN BAJAJ HOSP. 228756252
19 9/9/2009 EB KEYOBARD 9087AZ097192 HARSHALI VAGHULDE 228756308
20 15/9/2009 BB OPTICAL MOUSE 4074A2439405 GREAVES COTTON
21 15/9/2009 BB OPTICAL MOUSE 8084AM057420 GREAVES COTTON
22 16/9/2009 BB SMPS 9074A2122570 GREAVES COTTON
23 16/9/2009 EB BLUE CUBE LSD MBD C087AZ103523 JMK INFOTECH
24 17/9/2009 19"TFT 19"TFT 9085BG061367 SPACE COMPUTER

DESKTOP- DOA PENDING PARTS

SR NO PARTS PROBLEM DATE MODEL SR.NO CUST.NAME SYSTEM PROBLEM
1 15" TFT TRANSIT DAMAGE RECEIVED 22/12/08 15"TFT K15QEF20081010 SPACE COMPUTER TRANSIT DAMAGE
DESKTOP- HCL SP ADVANCED RMA PARTS
SR.NO ADVANCE RMA DATE Model PARTS NAME Sr. No. CUSTOMER NAME SYSTEM PROBLEM
1 23/7/2009 POS THERMAL PRINTER HEAD 5084AP472871 BATA INDIA LTD PRINTER HEAD PROBLEM
2 7/9/2009 POS PVR LTD C50006800180 JEEVA SMPS & MBD POWER ON BUT NO DISPLAY
3 7/9/2009 POS PVR LTD C50006700018 JEEVA SMPS & MBD AUTOMATICALLY HANG
HCL NOTE BOOK- ADVANCE RMA PENDING PARTS
SR NO PARTS PROBLEM DATE MODEL MODEL. SR.NO CUST.NAME Part Reqd. JOB CARD
1 NOTEBOOK SEND TO PUNE 2/8/2008 HCLNB EB7747 2064AX014901 RAJESH PATEL NOTEBOOK
2 MIC PROBLEM 15/6/09 HCL NB T-21 3074AX404210 MR.MADHUKAR DHUNDJI MICE
3 KEY PAD PROBLEM 17/6/2009 HCL NB D9906 B064AX190232 DR ARUN V MARWALE SILVERSTAR KEYPAD
4 DVD WRITER PROBLEM 29/7/2009 HCL NB B-38 2094AX272597 DIGVIJAY BELE DVD WRITER
5 NO DISPLAY 31/7/2009 HCL NB V-20 4074AX453628 M.Y SHASHIKANT HEATHER PCB SET
6 NO DISPLAY 8/8/2009 HCL NB V-20 7074AX030236 DR.MILIND A BHATKULE HEATHER PCB SET
7 DVD WRITER PROBLEM 29/8/2009 HCL NB B-30 8084AX050484 MR.BHALCHANRDA DVD WRITER
8 DVD WRITER PROBLEM 2/9/2009 HCL NB P-24 9084AX120429 DR.KHWAJA M R DVD WRITER
9 SOME KEYS NOT WORKING 2/9/2009 HCL NB P-9913 1074AX297589 P K MUKHARJI KEYPAD & PCB SET
10 NO DISPLAY 8/9/2009 HCL NB V-20 5074AX485291 SANTOSH KAJLEKAR 512 DDR2 RAM
11 BATTERY & DVD WRITER PROBLEM 10/9/2009 HCL NB P-28 8084AX071896 BHAGWAN GHUGE DVD WRITER
12 HANG PROBLEM &DVD WRITER PROB 12/9/2009 HCL NB P-28 8084AX055885 SANDEEP AMTE DVD WRITER
13 DVD WRITER PROBLEM 14/9/2009 HCL NB P-28 A084AX142635 ANUP ZAMBAD DVD WRITER
14 ADAPTER DEAD 14/9/2009 HCL NB P-28 9084AX104641 NANDKUMAR SALUNKE AC ADAPTER
15 SWITCH PROBLEM 17/9/2009 MILEAP MX01 SZSE07EI173401053 JANARTHA POWER ON/OFF SWITCH
16 HDD PROBLEM 17/9/2009 HCL NB B-38 B084AX194159 S L LINGAYAT 160 GB HDD
TOSHIBA NOTE BOOK- ADVANCE RMA PENDING PARTS
SR NO PARTS PROBLEM DATE MODEL MODEL. SR.NO CUST.NAME Part Reqd. JOB CARD
1 DVD WRITER PROBLEM 18/3/09 TOSHIBA M-200 77165764Q PRITAM GUGLE DVD WRITER
2 KEYPAD PROBLEM 1/8/2009 TOSHIBA M-200 77073273Q SHRIHARI KARANDE KEY PAD
3 LCD DOT PROBLEM 14/8/2009 TOSHIBA M-100 Y6211228K EAST WEST LCD
4 DISPLAY & HANG PROBLEM 27/8/2009 TOSHIBA M-200 77073273Q SHRIHARI KARANDE PCB SET
5 FLIKRING PROBLEM 4/9/2009 TOSHIBA M – 300 48313161W MR JAGTAP LCD & LCD CABLE
6 NO DISPLAY 5/9/2009 TOSHIBA M50 Z5293533K Wockhard LTD 1GB RAM
7 AUTOMATIC SHUT DOWN 12/9/2009 TOSHIBA M-300 48374894W MR.TUPE PCB SET & BATTERY
INFINITY SP (ESO)
SR NO PARTS PROBLEM DATE NOTIFICATION NO. MODEL. SR.NO CUST.NAME MONITOR SR.NO. JOB CARD
1 MONITOR DEAD 20/8/2009 300301810 15" MONITOR 4074AM415718 BASIX (HCM582)(290800027084466)
2 SMPS DEAD 1/9/2009 300307236 SMPS 4074A2442209 GREAVES COTTON
TODAY'S CALL CALL ID
1 TOSHIBA
1 HCL LINGAYAT WFP
2 JANARATH WFP
3 JANARATH ASN
1 DT SUBASH SALUNKE ASN
2 PRAKASH ASN
3
 PARTS NAME OLD PENDING OLD PENDING AFTER 16.3.08 PENDING TOTAL HCL REMARK 25/11/08
(AS PER DISSCUTION WITH ATUL/MOHAN/AMIT)
16.3.08 at At Aurangabad
40 GB HDD 0 0
KEYBOARD 2 2
LOGIC CARD 700 7 0 7
MBD BOLENO 1 1 PENDING FROM RAJ 1
MBD PULSOR 1 1
MBD EMERALD 1 1 PENDING FROM RAJ 1
MBD ROMEN RED 1 1 PENDING FROM RAJ 1
CUTTER 600 11 0 11
TFT 15" 0 0 0 0 received on date 28/7/09
128 MB RAM 1 1
INTERFACE CARD 2 1 3 PENDING FROM RAJ 1
HEAD 600 2 2
HEAD 700 3 5 8
PRINTER 700 2 0 2
MBD GET2 LD 1 1
MBD BLUE BIRD 1 1 PENDING FROM RAJ 1
TOTAL 0 27 15 42
REMARK
3 CPU FAN ARRANGE FROM SPACE COMP ON DATE26.11.08