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PRESENTATION ON

QUALITY OF WORKING
LIFE
By

RESHMA K
S3 MBA
ELIMS
CONTENTS

● Introduction
• Definition
• Approaches to improve QWL
• Areas of Quality of Working Life
INTRODUCTION

The quality of work life movement aims at


integrating the socio-psychological needs of
employees , the structure and process of
organization and the existing socio-cultural so as
to ensure higher productivity and greater job
satisfaction of the employees.
DEFINITION
“ QWL is a process of work organization which
enables its members at all levels to participate
actively and efficiently in shaping the
organization’s environment, methods and
outcomes. It is a value based process which is
aimed towards meeting the twin goals of
enhanced effectiveness of the organization and
improved quality of work for the employees.”

- AMERICAN SOCIETY OF TRAINING AND DEVELOPMENT


Cont….
Quality of Working Life is the degree to which
members of a work organization are able to satisfy
their personal needs through their experience in the
organization.

Its focus is on the problem of creating a human work


environment where employees work cooperatively
and contribute to organizational objectives.

The major indicators of QWL are job involvement, job


satisfaction and productivity.
Areas of Quality of Working Life
1 Fair and Reasonable Pay
2. Health and safety
3. Job security
4. Employment benefits
5. Job Satisfaction
6. Scope for better career opportunity
APPROACHES TO IMPROVE
QWL
In order to improve the quality of working life, the following approaches
may be followed:

• FLEXIBILITY IN WORK SCHEDULES

a) Flexi time - A system of flexible working


hours.
b) Staggered hours - Different groups of
employees begin and end work at different
intervals.
c) Compressed work-week - It involves more
hours of work per day for fewer days per
week. e.g., five days a week.
2. Autonomous Workgroups

Under this, each group of workers is given


freedom of decision-making on production
methods, distribution of tasks, selection of team
members and leaders, work schedules and so
on.
3. Job Enrichment

It attempts to provide a person with exciting,


interesting, stimulating and challenging work. In
other words, it improves the quality of jobs.
This motivates the employees with higher level
needs.
4. Opportunity for Growth

Opportunity for growth is important for


achievement – oriented employees. If the
employees are provided opportunities for their
advancement and growth and to develop their
personality, they will feel highly motivated. Their
commitment to the organization will also increase.
1. Employees’ Participation

People in organizations have a need for


participation in matters affecting their lives.
So they want participation in the decision
making process. Employees’ participation in
the form of suggestion system, management
by objectives (MBO) , etc. provides
psychological satisfaction to the employees.
6. Suggestion System

Suggestion system satisfies psychological


needs of the employees. Many organizations
which have introduced some suggestion system
make use of cash awards for useful
suggestions. They sometimes publish the
worker’s name with his photograph in the
company's magazine. This motivates the
employees to be in search for something which
may be of great use to the organization.
REFERENCE

CHHABRA.T.N, ”Human Resource


Management ”, Danpat Rai & Co.
THANKING YOU FOR
YOUR KIND
CO OPERATION….

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