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By Heidi M. Berkheiser
Waiting for results of a poten-
tially life-changing diagnostic test
can be extremely worrisome and
in some cases, overwhelming.
“This is one of the leading topics
‘of concern in seminars across the
country,” Salisbury Diagnostic
and Breast Center Manager Susie
Warwick attested. “The waiting
and turnaround time can be so
difficult”
For example, one woman re-
counted her experience at anoth:
cr imaging facility that contacted
her about a questionable mam-
‘mogram result. “They simply told
‘me to contact my physician right
away; no other information was given. It was da
could get in with my doctor. I was a nervous wreck
‘woman, who wished to remain anonymot
Warwick and her staffat the center on 145 E. Carroll St, (an
affiliate of the Peninsula Health Group), took their patients’
concerns to heart and developed a “no wait” policy that sets
the center apart from any other in the area, "Most facilit
like ours have a 2-to 4-month scheduling backlog” said War-
wick. “A physician can send a patient with a breast abnorm:
before I
said the
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Center Manager Susie Warwick assists a patient, delivering
personal, comfortable and confidential care,
ity to our center for testing the same day, or when best a
commodates the patient. Even when we are extremely bu:
‘we will work them in if that’s what they need. ‘Come now"
‘our motto,” Warwick continued.
Warwick said that policy extends to the waiting area as
well. “Our patients spend very little time in the waiting room.
There's not the hustle and bustle of a hospital setting.”
Also, if patient is unable to have an earlier appointment,
the staff will work them in, The center has Tuesday eveningappointments until 7:30 p.m. The staff
may stay after hours to work patients in
and will go in on Saturday in the event
ofa special need,
And it doesn't stop there. When
performing a mammogram, the staff
doesn't ignore sensitivity, Warwick not-
ed. “There's fine line between a good
‘mammogram and a painful one, We en-
sure that there is enough compression
while doing our best to ensure patient
comfort.”
id the center also offers federal
Food and Drug Administration (FDA)
approved cushioning that is softer and
Top L-R: Sandy Meyers, Sue Ross, Susie Warwick, Star Stephens,
Sandy Clark, Or. Jim Miller; Left LR: Or. David Sechler, Dr. Nicholas
Dudas, Or. Janet Wasson, Dr. John Bartkovich
‘warmer to the touch, which, according
to patients, really makes a difference.
“When patients come in, we discus
with them what we are going to do and
why we are doing it, We make sure that
they are as comfortable as possible pri-
or to any testing,” Warwick explained.
Follow up care may be done by gen-
eral surgeons from Peninsula Surgical
Group who maintain continuity of care
if needed. Films are kept at the diag-
nostic center and sent to the surgeons
if necessary. Patients don't have to run
around to gather their previous films.
“Ifa test result is questionable, and
nal imaging is needed, we call
tient ourselves, explain the situa:
tion and schedule them immediately for
the follow-up exam. This is not neces-
sarily bad news.”
Dr. James W. Miller, radiologist on
staff, is prompt in dictating results
and having them sent to the ordering
physician(s). Dr. Miller has a website
providing education: jwmmd.com.
Sue Ross has been with Peninsula
Health Group for 19 years. She is regis-
tered in mammography andis pursuing
certification in breast ultrasound.
Star Stephens, the center's coordi:ine
'Wlemme sg eant
It is your choice where to be tested.
We offer Bone Density Testing, Mammography,
Ultrasound & Stereotactic Breast Biopsy.
Personal, Private and Confidential care
in a relaxed atmosphere
1s with them hal we are
going le de and why we are deing
tt..le make sure that they areas
comfortable as possible 9 9
Accredited by American College of Radiology
Certified by the Food and Drug Administration
ee, & Bronst
Providing over 15 year
410-546-8400
148 B. Carroll Street» Salisbury
ser
of ice
nator, is always a pleasure to talk with and is willing to
help solve any issues a patient may have.
Sandy Meyers, an LPN for 25 years, is a great addition
‘when the center performs breast and thyroid biopsies with
the Peninsula Surgical Group.
Sandy Clark, mammographer, is loved by her patients
who request her often,
In addition to mammography, the center offers bone
density (dexascan), stereotactic biopsy and ultrasounds
including studies of breast, thyroid, renal, testicular, ab
dominal, gall bladder and urinary bladder.
The staff strongly encourages early testing of bone den-
sity to detect osteoporosis, a condition in which density is
low and the bones become fragile and more likely to break
or shatter, or osteopenia, the thinning of bones: an early
sign of osteoporosis,
Osteoporosis affects 13-18 percent of women in the
US, and osteopenia
affects 37-50 percent,
according to Warwick.
“There are several
criteria that contrib-
ute to this condition:
‘menopause, not taking
hormone replacement
therapy, cancer, in-
sufficient calcium
and vitamin D intake,
smoking, family his
tory, lack of exercise,
too much alcohol or
caffeine or, simply,
aging.”
- Osteoporosis can
Star Stephens, Salisbury Diagnostic go undetected until a
and Breast Center's Coordinator. fracture is incurred,
Warwick said that 50
percent of middle-aged and older women report that their
physicians have never discussed bone loss, which accounts
for 1.5 million fractures annually.
Abone density exam, or dexascan, measures bone mass,
thickness and strength. Itisa safe, painless 15-minute pro-
cedure that requires the patient to lie on a padded table
while a small scanner measures the spine and hips.
“Ask your doctor to explain bone density and what you
ccan do to increase bone strength. Assure that the technol-
‘gist has all the information needed to give the best prog:
is,” Warwick concluded
It'sthe personal, specialized, confidential care by a com
passionate team of conscientious professionals that has
made Salisbury Diagnostic and Breast Center what it is
today. The center is accredited by the American College
‘of Radiology and is proud to be in 100-percent compliance
with the FDA, which recently gave the center salutations.
Warwick is registered in mammography and quality
‘management and is pursuing her bone density registry.
Miller, who has been practicing on Delmarva since 1987,
is certified by the American Board of Radiology. Licensed
in Delaware and Maryland, he has been with the Salisbury
center for two years.