BLG517E-Performance Analysis of Computer Networks Assignment#2 Solve the following three questions 1) Calculate the mean number of messages

in all queues of the network given below and the mean delay for the entire system.

2) (Problem 2.8 in Fundamentals of Queueing Theory) A graduate research assistant moonlights in the food courtof the student union in the evenings. He is the only one on duty at the counter during the hours he works. Arrivals to the counter seem to follow the Poisson distribution with mean of 10/h. Each customer is served one at a time and the service time is thought to follow an exponential distribution with a mean of 4 min. Answer the following questions. a) What is the probability of having a queue? b) What is the average queue length? c) What is the average time a customer spends in the system? d) What is the probability of a customer spending more than 5 min in the queue before being waited on? e) The graduate assistant would like to spend his idle time grading papers. If he can grade 22 papers an hour on average when working continuously, how many papers per hour can he grade on the average while working his shift? 3) (Problem 2.36 in Fundamentals of Queueing Theory)A call center has 24 telephone lines and 3 customer service representatives. Suppose that calls arrive to the center according to a Poisson process with rate = 15 per hour. The time to process each call is exponential with a mean of 10 minutes. If all of the service representatives are busy, an arriving customer is placed on hold, but ties up one f the phone lines. If all of the phone lines are tied up, the customer receives a busy signal and the call is lost. a) What is the average time that a customer spends on hold? b) What is the average number of lines busy at one time? c) Suppose that you pay $0.03 per minute for each call to your center (including the time on hold). Also, the costfor each lost call is estimated at $20. Fixing the number of service representatives, what is the optimal number of phone lines you should have?