The Savings

0%
Customer Service Costs/ Touches 7 Reps = 280,000.00 Annually

Increase in Sales

10% Push to Site

ROI Year 1 ROI Year 2

11,000

37,000

$10,000
Exact Ecommerce Cost Savings

$30,000

$40,000

$50,000

$60,000

$20,000

$0 Jun-11 Aug-11 Oct-11 Dec-11 Feb-12 Apr-12 Jun-12

Aug-12
Oct-12 Dec-12 Feb-13 Apr-13

Enterprise Resource Planning Data

Detail Product Information

Inventory Data

Complex Pricing Product Availability Alternative Items

Upselling/Cross Selling

Key in New Orders

Order Data

Check Order Status Live Tracking Shipping Estimates Live

Key In New Customers

Customer Data

Customers Modify Shipping Addresses Customers Modify Billing Addresses

Bandwidth

Website Needs Uptime

Security

Financial Data
Inventory Data Customer Data Order Data

Financial Data
Inventory Data Customer Data Order Data

With

Public Cloud Private Cloud

HYBRID CLOUD

What is it?

Business to Consumer - B2C

Types of Ecommerce Offerings Business to Business - B2B

Full Site - Typical

Mobile Site - mCommerce

Design How we make it easy

Wireframes

Business to Consumer - B2C

Wireframe

Business to Business - B2B

Wireframe

Change the customer on the fly.

Favorites coming right from OE Customer Item Favorites

MOBILE USERS BY 2013

1,000,000,000

Mobile
B2B
B2C

Agdia The implementation of ecommerce to our website has, and continues, to have a tremendous impact on our business. Our company has a complex product mix that is sold to a worldwide market. Exact eCommerce was able to grasp our needs and implement a customized solution that effectively serves our current customers, and has attracted new customers. During our first year in ecommerce, nearly 14% of all orders were completed through our website. That represents a significant savings of both time and resources, which allows us to provide a higher level of customer support to more customers without increasing costs. -Keith Scheutz, Agdia
13.6% of all orders are now placed on the website. Customer service workload pushed to web: 10-15%. ROI 2 or 3 months after launch.

Gibson Athletic It is a very easy and intuitive tool to manage e-Commerce!. Todd Halderman Business Unit Manager Gibson Athletic/Rage Fitness Supply 34% of all orders are web 17% of revenue is web 20% of customer service tasks pushed to the web. Two websites, same Macola company