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DAFTAR PUSTAKA

Barrett, Deborah J. 2006. Strong communication skills a must for today's leaders, Handbook of Business Strategy, Emera d, !!" #$%&#'0 (. )estari, E. *a iki, *.+. 2006. ,omunikasi yang efektif. Modul Pendidikan dan Pelatihan Prajabatan Golongan III. Jakarta" )embaga +dministrasi -egara ./. Hard0ana, +. *. 200#. Komunikasi Intrapersonal & Interpersonal. Jakarta" ,anisius. ,urt1, S. Si 2erman, J. 3 Dra!!er, J. 1''$. Teaching and learning communication skills in medicine. 45on" .ad6 iffe *edi6a 7ress.

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