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ELIZABETH V.

BETTENCOURT
1723 Wade Ave., Santa Clara, CA. 95051
H: 408-244-9087 | C: 408-687-9513 | Elizbett21@yahoo.com

Summary
Experienced nurse eager to support and teach individuals interested in entering the Nursing
Profession. Accomplished patient educator who can provide education that is evidence based and supports cultural diversity. Fifteen years of experience as dedicated mentor and
preceptor to new nursing staff. Experienced nurse dedicated to ensuring administration of
quality nursing care to individuals with cancer.

Education
Master of Science in Nursing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . expected 05/2014
Grand Canyon University, Phoenix, AR
Emphasis in Nursing Education
PICC Insertion, Care, and Maintenance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1991
AIDS Train-the-Trainer Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1988
Bachelor of Science in Nursing (BSN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12/1986
San Jose State University, San Jose, CA
Public Health Nurse Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12/1986

Experience
Educator for online class for RN to BSN program, Grand Canyon University . . . . . . . . . 2014
Practicum experience for Masters Program
Palo Alto Medical Foundation, Mt. View, CA . . . . . . . . . . . . . . . . . . . . . . . . . . . 1993 Present
01/2011 present
1. Oral Chemotherapy Oncology Nurse Navigator
Educate patients regarding oral chemotherapy, disease, treatment regimen, side
effects, side effect management, and adherence
Develop nurse navigator role as determined by needs assessment of department
Develop departmental process for monitoring of patients on oral chemotherapy
Serve as resource for nursing staff
Monitor patients routinely on oral chemotherapy/targeted therapy
1

Perform phone triage


Provide symptom management
Monitor patients for side effects and adherence issues
Collaborate with physicians to assist with patient tolerance and adherence
Ensure financial coverage for cancer/hematological treatments
Assist patients with obtaining financial support of treatments
2. Collaborate with Nurse Practitioner on development and implementation of Cancer
Survivorship Program
3. Evaluate, research, and provide education to patients newly diagnosed with cancer prior
to formal consultation
4. Preceptor of new RNs to department
01/2005 01/2011
Hematology/Oncology Care Coordinator
Provided direct patient education about disease
Patient education on specialty laboratory tests
Patient education on Hematology and Oncology treatment
Worked directly with Hematologist until his retirement in 2010
Coordinated care for practice patients within and outside of department
Hematology resource nurse for department
Performed phone triage
Provided symptom management
Coordinated patient care with other departments
Coordinated Hospice and Home Health services for patients
Coordinated with laboratory staff about specialty lab testing
01/1994 01/2005
Infusion Charge Nurse
Provided support and education for nursing staff
Scheduled patients for chemotherapy appointments
Assigned infusion nurse schedule for the day and the next day
Performed phone triage and symptom management
Oriented/trained new nurses in the department
Direct patient care: chemo and non-chemo administration
Mixed chemotherapy drugs for administration
CVAD management, use, care, PICC insertion, management and care
Prepared schedule for next day, including MD orders and patient scheduling
Assisted non hematology/oncology providers with ordering infusion therapy and
scheduling patient treatment.
06/1993 01/1994
Infusion RN
Patient teaching regarding disease, treatment, side effect management
2

Direct Patient care: chemo and non-chemo administration (i.e.: antibiotics, blood
transfusions, IVIG, aerosolozied pentamidine, intravesicular treatments, blood draws,
phlebotomies, use of ommaya reservoir for chemo administration).
CVAD management, use, care PICC insertion, management and care

Caremark Homecare Inc./AIDS Community Research Consortium . . . 10/1990 06/1993


1. Nurse Clinician
Patient teaching
Insertion of peripherally inserted central catheters (PICC).
Managed a case load of patients on intravenous therapy in the home and infusion
center, coordinate care to meet patient needs and instruct patients and families to
become independent in performing own IV therapy.
Occasional on-call responsibility
Joint visits in the home with other home care agencies, physicians, and families
Relief Clinical Coordinator
Sequoia Hospital District, Redwood City, CA . . . . . . . . . . . . . . . . . . . . . . 02/1987 10/1990
Clinical Nurse II
Med/Surgery-AIDS unit: direct patient care, IV therapy, patient teaching
Involved in multidisciplinary meetings
Member of the Quality Assurance Committee and the Laboratory Advisory
Committee
HIV resource nurse for unit and other departments

Professional Memberships

PAMF Cancer Patient Advisory Committee


Advisory Board of the Oral Chemotherapy Committee of the Association of
Community Cancer Centers (ACCC), invited member
Oncology Nursing Society (ONS)
Santa Clara Valley ONS Chapter
Academy of Oncology Nurse Navigators (AONN)

Professional Development

Oncology Certified Nurse: Current


ONS Chemotherapy & Biotherapy Provider Card: Current
BLS Certification: Current
Registered Nurse (State of California): Current
Public Health Nurse Certificate: 12/1986

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