IT'S NOT YOU. IT'S NOT YOUR PRODUCT. IT'S THE HIDDEN PLACE BUYERS GO TO MAKE A BUYING DECISION.
THE BUYING DECISION PROCESS IS DIFFERENT FROM THE PROBLEM RESOLUTION PROCESS.
WHAT IF YOU COULD HELP THEM UNDERSTAND HOW TO DECIDE? WHAT IF YOU COULD FACILITATE THEIR BUYING PROCESS?
Which stakeholders need to be included? What criteria must be met for their buy-in? What decisions must be made around current vendors?
Difficulty differentiating
Price/time/need objections Long, unmanageable silences Money/time spent on RFPs, product placement, presenting Time wasted on inappropriate prospects Leave money on the table
Identify present and historic elements that maintain Identified Problem. Decide if familiar solution provider can resolve Identified Problem. Decide criteria for choosing new solution provider if necessary. Recognize how to manage problem resolution so all stakeholders and policies can buy-in without fallout.
Where are we? How did we get here? What's missing?
How can we resolve our problem with known (familiar) resources?
Buying Decision Funnel
How do we get buy-in from all elements associated with Identified Problem?
BUYERS AND SELLERS HAVE DIFFERENT JOBS All Elements addressed Issues uncovered Problems defined Change issues noted Decision makers in agreement Policies upheld
BUYER
SELLER
CONVENTIONAL SELLING
Initial sales presentation Follow-up visits Complete the sale
SELLER BUYER
Complex decision process
BUYING FACILITATION
Facilitated buying decision Complete (Problem-solving the sale Product placement
and Final close)
SELLER BUYER
all stakeholders and hidden criteria discovered from first call viable buyers and tire kickers discovered on first call expensive presentations no longer necessary new prospects generated outside normal demographic entire decision team joins first visit or get invitation to design RFP
512-457-0246
sdm@austin.rr.com www.newsalesparadigm.com www.sharondrewmorgen.com www.buyingfacilitation.com