more-focused industry units and eight service lines that float over all operating groups and which provide common solutions to all industries. The eight service lines are divided into two main capability groups: Business consulting cap group and technology & outsourcing. Business consulting comprises five service lines: Customer relationship management, Finance and Performance management, Human performance, Strategy and Business architecture and Supply chain management. The technology and outsourcing cap group includes three service lines: Technology research and innovation, solutions engineering (or techology sols) and solutions operations (or outsourcing). The solution units are something different. They belong to one of the capability groups but usually are made of alliances (such as avanade with microsoft) or accenture HR services providing I would say more concrete solutions