Gujarat - List of e-Governance Initiatives

–
Name of the Status /Reach / Other
S. No. Description
Initiative details
Gujarat Informatics Limited (Nodal agency for IT implementation)
Panchayats having
5,875 Village Panchayats
population greater than
supplied with infrastructure
thousand (10,774) to be
and 4,826 are in operation. A
1. eGram computerized and basic
further 3,000 VPs will be
services pertaining to
provided the infrastructure
Panchayat to be provided
in the coming financial year
in first phase.
A single point entry portal Information of most of the
for the state of Gujarat for departments is hosted online
providing government and many informative,
2. Gujarat Portal information and interactive and payment
transaction services services are under
online to both citizens development across the
and businesses state
With the successful
implementation and
City Civic Centres or Jan functioning in Ahmedabad
Seva Kendras envisaged Municipal Corporation, GIL
under this project with has initiated the replication
emphasis on cities of in other six Municipal
Gujarat. These centres Corporations. Surat has
provide a host of services successfully created the
3. e-City
to citizens ranging from civic centres. Vadodara has
various tax collections; created city civic centre and
issue of certificates, is in the process of
permission letters; expansion. Rajkot is in the
complaints; information process of creating the civic
disbursal and tendering. centres and Jamnagar,
Bhavnagar and Junagadh
have taken up the project
4. IWDMS Automate the workflow of Implemented in CM Office
Integrated Gujarat Sachivalaya and and being extended to all
 Workflow &
Document integrate with that of
other departments
Management other departments
System
Online book containing
the various forms
required by the citizens
and also a book
Form Book & Over 100 forms and 5000
5. containing Government
GR Book GRs are already online.
Regulations made online
with facility to search,
print and save provided in
it.
As part of Phase-I, 50
The basic purpose is services of 10 departments
collating the information have been finalized and the
from the various process flows for each of 50
6. E-databank Government offices based services have been
on the user need & completed. Demonstration of
disseminate effectively prototype of the portal done
through single window and development work of
the Portal is under progress
Complete
computerization of all the
Land Records and
In all Talukas computerized
developing a transparent
copy of village forms 6, 7, 8-
e-Dhara, Land and citizen-centric
7. A, 12 (Record of Right) is
Records Online delivery of services. In
available to citizens from
addition various kinds of
Taluka Headquarter.
reports can also be
generated for
departmental purposes
Complete Out of 141 Municipalities, 91
computerization of have been completely e-
8. e-Nagarpalika
Municipalities and governed and rest 50 are
provision of services like under implementation

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 Registration of Birth &
Death, Property Tax
billing & collection, Trade
licenses, Water Supply
billing & collection,
Tenders, Solid Waste
Management, Complaints
Public Grievances,
Accounts, Payroll,
Infrastructure details, Self
Assessment Scheme
The project looks to
provide the citizens of
rural Gujarat the As of now the project has
advantage of health been started in seven out of
counselling, information sixteen initially planned
related to agriculture, locations and around 200
services of veterinary kiosk information centers are
doctors and education currently operational. Three
9. Gyan Ganga right in their village. They more projects are on the
can videoconference from verge of commencement
kiosks, helping them within a month or two. The
interact freely with those project looks to cover about
far away. Over and above 3,000 villages on
this, information related completion.
to the various
Government schemes too
would be provided.
10. Mahitishakti It involves setting up of 80 Mahiti Shakti Kendras
manned information (MSKs) have been set up so
access centers with far and 76 out of 80 have
access to information on been running successfully,
a computer or a kiosk. there are 25 MSKs are in
Information is provided on Dairy centers. The 45
a browser and is also enthusiastic kiosk operators

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available on the web at
www.mahitishakti.net.
The application includes
online forms for the
citizens for the ration card
and the Old age Pension
Scheme. Information
related to other schemes
and relevant to the region
is also provided through
the number of Mahiti
Shakti Kendras setup at
the dairy cooperative &
district cooperative banks
and STD/PCO booths.
The online sales tax and
treasury services deal
Sales Tax and with payments, books,
11.
Treasury deposits and EMD, stamp
management, LC as well
as pension.
4
have earned Rs. 6,88,305/-
by selling 46,721 forms up
to December 2004. As many
as 200 forms have been
made available on-line.
Information pertaining to
ongoing schemes like those
under the District Rural
Development Agency and
District Planning Board have
also been made available.
The web-enabled version of
the Gujarat Geographic
Information System (GGIS)
giving details of the resource
availability in terms of 95
parameters of every village
of the district is available on
a query-based system.
Revenue Department
already hosted the web sites
of all 25 district collectors.
To have proper interface
with GSWAN and the
common information and
services from District
collector’s web site, now, the
website is hosted at the
Server Farm.
In use by all the
departments and facilitates
timely submission of all
accounted information and
easy generation of reports
on demand.
 Website
www.talimrozgar.org
developed which contains
12. Talimrozgar data related to all the
jobseekers registered in
the various employment
exchanges
“Chief Minsiter’s Call
Centre” enables an easy-
grievance redressal
mechanism for the public
anywhere in Gujarat.
Offers a uniform
telephone number 1505
13. TeleFariyad for registering complaints
and reduces paperwork
by transferring a paper-
based process into a web-
based application and
gives people the chance
to register their grievance
from their homes.
GSWAN is the backbone
network for voice, data
and video communication
through out the state of
Gujarat. It connects the
Sachivalaya at
14. GSWAN
Gandhinagar to the
district level with 8 Mbps
backbone while from the
district level to the taluka
level with 2 Mbps
connectivity.
15. SICN State-of-the-art EPABX of
5100 subscribers, CCTV,
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All employment exchange
centres connected and a
comprehensive database is
available at site for both
employers and job-seekers
with a provision of online
registration as well.
Complaints are received at
the District GSWAN center.
They are compressed and
transmitted to the Chief
Minister’s Office,
Gandhinagar. The existing
infrastructure of GSWAN,
Server farm and the Chief
Minister’s Web Center are
used to receive, transcript
and forward complaints to
the respective Heads of
Departments for redressal.
The entire process takes a
mere 10 minutes.
Connecting more than 1,400
government offices in all the
25 districts and 225 talukas
to the state capital. With the
GSWAN connectivity having
already been provided at the
taluka-level, the government
has plans to cover all the
18,000 villages in the state.
Has been completed and
 very much in operation with
Inmersat telephones for high traffic figures of
disaster communication,
Average 1,25,000 calls are
video conference facility
made within the network
Sachivalaya attached with EPABX with
every day;
Integrated multi conference unit, and
data communication back Average 60-70,000 calls
Communicatio
bone. Some of the points made out side the network
n Network
kept into consideration were every day and

number of users and the Average 40,000 calls are

coverage area. incoming every day.

A unique complaint
redressal facility
developed in Gujarat
having a direct interface
SWAGAT between the Chief
(State-Wide Minister and citizen on 4th The success has been huge
Attention on Thursday of every month with over 17,000 complaints
16. public wherein a direct being addressed till date
Grievance by interaction between the since its implementation in
Application of CM, Citizen and officials 2004.
Technology) concern takes place if the
need arises. SWAGAT is a
combination of digital
management and WAN
technology
17. Centre of The Centre is providing Publishing of eGov@Gujarat
Excellence state of the art newsletters, Lecture series
Information Technology on various IT topics, Module-
Training and Support I,II training provided and E-
Infrastructure to the databank Phase-I started.
Government personnel. It
is conveniently located
within the Udyog Bhavan

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 and is easily accessible by
all Government
departments.
Department of Settlement and Land Records
After original survey
areas of revenue survey
No. are shown in village
Form I. If there is any
arrear or revenue of any
Survey number
KJP software is implemented
measurement is carried
in many districts for the
out and area after
Computerizatio District Inspector of Land
measurement with any
18. n of Kami jasti Records (DILR), providing
change is shown in Kami
Patrak solutions regarding the
jasti Patrak. Records in
mutations of the land.
the district office are
modified and correction is
carried out in the map.
The same KJP and the
corrected map is provided
to the village accountant
for correction
Scanning and digitization
Computerizatio of all the maps with help All villages (over 23,000)
n of Cadastral of Bhaskaracharya maps have been scanned
19.
Maps and GIS Institute for Space and around 2000 maps have
based system Applications and Geo- been digitized
informatics( BISAG)
An approach for NIC has developed a
computerization of Urban complete software solution
City Survey
Land Records i.e. Cities / for Urban Land Records
Record
20. Towns, which includes the System for the use of 66 City
Computerizatio
Property ownership & Survey Offices located at 25
n
other attribute districts of Gujarat State.
information, spatial scope Software is being

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of the property,
maintenance of the
spatial & tabular
database.
Registration and Stamps
Computerized Stamp Duty Calculation
21. Registration of based on parameters
Documents given
Computerization of
Registration of
complete process of
22. Documents
Registration of documents
ReD
under the Registration Act
Revenue Department
Land Records
Management Information
System (LRMIS) enables
23. LRMIS issuance of extracts of
land records, mutation of
title, generation of notices
and reports etc.
Property Card Information
24. PCIS System for property cards
in urban areas
Commissionerate of Transport
8
implemented in pilot offices
at Ahmedabad and
Sabarkantha districts. The
software supports local
language and generates the
PROPERTY CARD for the
landowner. GIS support is
expected to be provided in
future.
Available on GSWAN and
being used by all officials
25 SRO in 7-corporation area
is automated since 1st May
2005. Registration, Photo
capturing, scanning etc are
done electronically.
Implemented at all 225
Taluka offices through
specially set-up centres
called as e-Dhara kendras
and being extended to
Panchayat level in few
districts through e-Gram
project. Report generation of
revenue collected and
certificates issued can be
done by all GSWAN users
Under implementation in all
the 7 Corporation area
offices
 Implemented in 7 offices but
Outsourced to Shonk for
will be replaced by Vahan in
computerization of
25. Registration future which includes other
Registration procedure of
services like permits, fitness
vehicles
certificates, etc.
Smart Card type license Implemented in 23 offices
being issued to citizens out of 25 and running
Smart Chip
26. for better security and smoothly but now being
License
identification by withdrawn in favour of
competent authorities. implementing Saarthi
Receipt Receipt entry by the RTO
RTO offices login and enter
27. Reporting offices at a centralized
through GSWAN
System RRS database
Online availability of
Already in development
forms, procedures and
28. Website phase and likely to be
information relating to the
completed in 3 months time.
department
Directorate of Agriculture
Every year a one-month
In use since last year and
programme for benefit of
during the period shows all
farmers is organized by
Krishi the information about the
29. department and Krishi
Mahatsov location of Krishi Rath and
Rath visits each location
probable dates of coverage
providing training, health
of various areas
cards, solving problems
G2G application wherein
Implemented at the district
all information pertaining
level and data is being
Weather Watch to Rain effect, pest effect,
30. entered on regular basis by
Module sowing area, expected
assimilating the entire
crop production will be
district information
digitized
G2G application providing
information about the Development complete and
Farmers
31. accidental death claims of implementation at a few
Insurance
farmers and status of districts done
their claims

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 Comprehensive database
Contains very sensitive data
Crop Cutting of all data related to crop-
32. and being implemented in a
Experiment yields throughout the
slow and steady manner
state
Complete
computerization of all the 33 modules in all identified
Agriculture processes of the by the TSP-NIC and
33.
Portal agriculture department development of these are in
mainly catering to intra- progress.
department services
Directorate of Animal Husbandry
Livestock Common database of all
census the Livestock present Application is ready and
34.
information distributed up-to the being implemented
system village level
Director of Municipal Administration
Consists of 7 modules
namely
1.Property & Other Tax
Being implemented at all the
2.Death/Birth Certificate
municipalities and a
3.Certificates/Licenses
e-Governance municipality having any 5
35. 4.Accounting
Application modules in operational state
5.Solid Waste
is deemed as e-governed
Management
municipality
6.Public Grievances
7.Town planning &
Building Plans
High Court of Gujarat
36. Automation of Complete automation of The case information and
High Court High Court procedures case related services are
including issuing certified provided to the litigant
copies of judgements and public and legal community
orders. over Internet and locally.
The existing software is
being re-developed and
migrating to new platform -

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 Oracle and Linux.
Computerization of
District Court Running at 17 district courts,
activities of district court
37. Information metropolitan court and city
and setting up a common
System civil court.
link with the High Court
State Election Commission
G2G web-based Developed and maintained
application on the by NIC the application
Nagarpalika intranet for easy viewing provides complete analysis
38.
Election 2006 of the election progress of of the election proceedings
the newly formed on a day to day basis up-to
Municipalities the grass root level
Sales Taxes Department
Consists of 4 modules
namely
1. Registration
2. Return
3. Goods Information
Software is ready and being
System for Check-
implemented.
posts
39. VATIS
4. Opening Stock &
Will be in operation by March
Closing Stock
end in all 103 offices
Covers all aspects of sales
tax department under the
new VAT regime including
Border check post
monitoring
Effective monitoring of
High Seas
Goods movement at the
1. Sales Satisfactory
Gandhidham port for
Monitoring
prevention of Tax Evasion
2. Professional A comprehensive system Under implementation
Tax Payer’s for building the 10 lakhs
Database professional taxpayers’
database and collection of
the professional tax at all

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 the sales tax offices
throughout the State.
Finance Department
Online
Bill/Cheque Status checking of
Implemented in Ahmedabad
3. status and Bills/Cheque handled by
district office only
Voucher info of the treasury department
Treasuries
Automate the
functionality of the major
GIFT GIFT package is being
work areas of GIF, more
-Government developed and Co-Insurance
4. particularly Co-Insurance,
Insurance Fund business portion is being
Direct Business, Re-
Transactions implemented.
Insurance and HBA
insurance
GPF account details received
at DPPF from 25 district
treasuries and 2 pay &
PF Complete
account offices are
5. Management computerization of the
reconciled with Accountant
System General Provident Fund
General office, Rajkot. Total
69,000 PF slips were printed
for 2002-2003.
Status of pension
Pension Case application filed with the Implemented and available
6.
Status Online department can be to all GSWAN users
checked easily
Panchayat Rural Development Department
7. District DPAS software developed It has been tested for the
Panchayat by NIC, Gujarat State is financial year 2002-2003
Accounting for the accounts section and is officially released by
System DPAS of the District Panchayat. the Development
This software helps in Commissioner of Gujarat on
effective monitoring of May 8, 2003 at Gandhinagar.
the utilisation of different The software is being
funds for the implemented at all the 25

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 districts by the respective
DDOs. The web based
development and uplift of reporting from DDO to
rural people. Development Commissioner
is under development.

Gram Internal Application for

Application is ready and pilot
Panchayat account management and
8. is being launched in
Accounting monitoring by the Gram
Gandhinagar
system Panchayats
e-PRIMA – Centralized system for
Implemented at Panchayats
Panchayati Raj monitoring of grants and
having GSWAN connection
9. Institution of scheme-wise progress.
and daily monitoring and
Maintenance of
report generation is possible.
Accounts
Loan Advance/ Monitoring of loans
Recovery provided to the Zilla
Pilots successfully run at
10. system Panchayats by the
Valsad and Gandhinagar.
Ministry for its
development activities
Provident Fund Computerization of the Implemented at all District
Software Provident Fund Panchayats
11.
maintained by the Gram
Panchayats
Application to keep
records of officers hired
Manpower Being used by the district
12. by the department on a
System offices
contract or day-to-day
basis
E-Patrak Reporting of activities by
Implemented and available
13. District Rural
on GSWAN
Development Agency

13
 Objective of this portal is
to disseminate Panchayat
department activities like
various schemes running 7 modules have been
Panchayat for village population, identified by NIC and their
14.
Portal their budget, grant development is near
received for them, grant completion
expenditure, district wise
and taluka wise details
etc.
Police Department
In process, training and
Complete process of FIR computers have been
15. FIR online lodging by citizens to be provided at all Police
made online Stations and connectivity is
being established
Database containing all
Vehicle Implemented at central and
16. the vehicles lost or found
Lost/Found district level
by the department
Comprehensive
application containing 7
Only FIR lodging and to
modules which on
some extent Personnel
implementation
17. CCIS Information is being
computerizes all police
maintained by the District
activities and builds a
Headquarters
digitized database of all
information
Crime reporting and
Dial 100 prevention with aid of
18. Planned
project GPS and GIS aided
equipments
Portrait
Computer aided criminal Being used at all District
19. Building
photo building software Headquarters
System
Salary information and Being used at all District
20. Payroll system
status of payments made Headquarters

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 Supports the Jail
Administration in the
Jail Information Implemented in all jails of
21. state to effectively
System JIS the state
manage the limited
facilities available in jails.
Dedicated communication
State wise implementation is
network for police use
completed up-to the district
22. Pollnet between various districts
level and in use since last
and states on a larger
year
scale
Directorate of Employment & Training
A comprehensive system
covering Admission,
Attendance, Internal and Software consists of 3
Trainees
Final Exams. These modules which have been
23. Management
activities start from the implemented in all 139 ITI
System TRAMS
admission of trainees to centres.
the printing of mark-
sheet/certificate
Implemented in all 45
Employment
To provide better Services locations and also
Exchange
24. to the Unemployment registration has been made
Management
Youth online under the Talimrozgar
System
scheme
Department of School Education
Mamlatdar Being effectively used
Used to keep track of
Offices through GSWAN at offices
25. resources at various Mid-
Reporting where connectivity had been
Day-Meal scheme centres
System provided
Food & Civil Supplies Department

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 Complete
computerization of the
GRCC – Gujarat It has been implemented in
ration card process at the
Ration Card all Taluka offices and is
26. Gram Panchayat level and
Computerizatio being extended to the Gram
issuing a computerized
n Panchayats
Ration Card to the
citizens
A very unique concept
being implemented for
first time in Gujarat for
provision of Roaming
Ration Card to the More than 1400 Roaming
RRC – Roaming
27. citizens shifting from one Ration Cards have been
Ration Card
locality to another. The issued till February’06
service has been
integrated with the
Department website and
facility is provided online
Essential
Commodities Monitoring of prices by
Available on GSWAN and
28. and Edible Oil the government official
being successfully used
price on a daily, monthly basis
monitoring
Department of Health and Family Welfare
29. Integrated For 16 identified diseases, Functional and running on
Disease data of new cases and intranet. Online detail
Surveillance deaths are collected week analysis module is also
wise at remote units, provided which is running in
Corporation Hospitals and Intranet mode
Medical Colleges
(Hospitals attached to it).

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 Gandhinagar for analysis.

From 1st January 2003,

registration, renewal and re-
registration are made
Function of Gujarat State
online. The annual reports
PHArmacist Pharmacy Council (GSPC)
for the Pharmacy council of
Registration contains registration of
India are also prepared using
30. and Monitoring Pharmacists, their
PHARMS. Now GSPC is in the
System working and educational
process of implementation of
(PHARMS) details including business
Fresh Registration using
and residential addresses
PHARMS, which results in the
total computerization of the
Council.
Directorate of Social Defence
Different modules Software development is
Computerizatio
Housing, Certificates, complete and
31. n of schemes
scholarship, medical aid, implementation is to be
and services
etc. have been identified done
Directorate of Scheduled Castes
Different modules
Computerizatio
Housing, Certificates, Software development is
32. n of schemes
scholarship, medical aid, underway
and services
etc. have been identified
Directorate of Developing Caste Welfare
Different modules
Computerizatio
Housing, Certificates, Software development is
33. n of schemes
scholarship, medical aid, underway
and services
etc. have been identified
Department of Archives
Records dating back 2
Archival
centuries are maintained
Information
by the department The data from three centres
34. System for
amounting to 27 Lakh has been captured
Department of
records which needs to be
Archives (ArIS)
digitized
Commissioner of Cottage & Rural Industry

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 System is for monitoring
the monthly expenditure
done under various plans There are about 50 schemes
Monthly
as well as schemes and 5 plans for which the
35. Progress
against the allocation and software is used to monitor
Report
targets for the financial regularly.
year and generation of
monthly reports
Gujarat State Disaster Monitoring Department
Application assists the
Monsoon online collection of data
Satisfactorily been used
36. Reporting from all places of the
since 2004
System State for Monsoon
monitoring.
Taluka wise statistics are
Scarcity
collected weekly on
37. Monitoring Satisfactory
Intranet for better
System
management of scarcity.
Roads & Building Department

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 Web-based containing
many applications, main
ones being
• Works Monitoring
system
• Budget Monitoring
System
Computerizatio • Schedule of Rates
Implemented at the
n of all the • Contractors
divisional level, and being
38. functionalities Registration
implemented at the sub-
of the • Staff Training College
divisional level
department • Capital Project
• Quality control
• Asset Management
• Electrical Circle
• Mechanical circle
• Drawing Branch
• Traffic Registration
• Stores
Legal Department
Consists of various
modules which are
• CIO (Court fees)
module
• Charity Commissioner
Legal – IITS
and Wakaf Board
(Legal dept’s
• Legal Case Partially implemented and
Integrated
1. Management System most of the information is
Information
○ DGP module available online
Technology
○ GP, High Court
Solution)
• Civil opinion module
• Establishment &
Administration of
Judiciary
• Other modules

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