Agent

phani.kumar
vikash.mohapatra
bikash.behera
arun.v
amiyaranjan.a
sagar.m
ravi.v
prashanth.yadav
kambham.reddy
madhusudhan.m
abhishek.tiwari
arvind.gupta
pavan.sv
mohd.yaseen
manjunath.bn
sunil.dash
raj.gajjela
zubair.ahmed
srivathsan.j
vinod.raj
prabhat.km
arjun.konaje
sankar.davulooru
bharath.r
kiran.sp
sumit.saurabh
manjeet.barnwal
saurabh.sharma
badrudeen.m
sunil.n
prapul.s
siddesh.p
vinay.santosh
amith.ka
divya.m
rumpa.das
vijeth.sj
gv.reddy
ramya.ar
anand.kadapur
deepthi.rani
durga.r
khaja.peer
amrit.das
swaroop.g

Sunday
Monday
Tuesday
Wednesday
CSAT DSAT CSAT % CSAT DSAT CSAT % CSAT DSAT CSAT % CSAT DSAT
3
100.00% 3
1
75.00%
3
1
1
100.00%
3
1
75.00%
2
1
66.67%
1
2
1
2
2
1
4
2
1

1
1

1
2
2
1

5
2
2
1

3
3
2

1
1

50.00%
100.00%
100.00%
50.00%
80.00%
100.00%
100.00%
0.00%
100.00%
100.00%
0.00%

62.50%
100.00%
40.00%
33.33%

100.00%
100.00%

2
1
1
1
1

1
1
1
1
2
3
5
4
1
1
1
2
1

100.00%
1

2
4
3
2

50.00%
100.00%
100.00%
100.00%

100.00%
50.00%
100.00%
100.00%
50.00%
100.00%
55.56%
57.14%
33.33%
100.00%
100.00%
100.00%
50.00%

5
1
2
3
2
3
1
1

5
1
3
3

1
1
1

83.33%
50.00%
66.67%
100.00%
40.00%
75.00%
33.33%
100.00%
0.00%

3
1
3
1
2
2
1
1
2
2
4

100.00%
100.00%
100.00%
75.00%

3
1
2

3
5
3

2
7
4

60.00%
41.67%
42.86%

50.00%

100.00%
1

1
1

50.00%
0.00%

1
1

25.00%
100.00%

1
1
1
4
3
1
3

1
2
2
3

50.00%
33.33%
33.33%
57.14%
100.00%
100.00%
100.00%

1
1
1
3
1
1
1
2

2
1

100.00%
100.00%
2
1

0.00%
50.00%

1
2
2
2
1

2
3
2

0.00%
100.00%
100.00%
100.00%
0.00%
100.00%
100.00%
100.00%
0.00%
100.00%
50.00%
100.00%
40.00%
33.33%

1
1
1

1
1
5
5
1
2
3
2
1
4
4
1
1
2
4
2
1
1
3

3
2
3
1

1
1

1
1

harishraj.k
hemanth.n
ankur.mishra
sharan.basavaraj
deepak.lima
vidisha.rani
shahla.khanam
rajesh.v
sandeep.vk
maria.jennifer
vikas.katna
nirmala.machado
saurav.bhowmik
farheen.m
kiran.pm
varsha.narayan
sreejith.r
asif.iqbal
velamuri.sateesh
lokesh.reddy
arnab.dutta
sinan.ka
mayur.jayapal
rakesh.n
debdip.roy
suddapalli.krishna
dayakar.reddy
abhijit.das
bapanapalli.balaji
ranjith.karnam
rakesh.ks
shoaib.kusugal
abdul.samie
araveeti.chaitanya
xavier.j
g.laxmikant
hemanth.maddana
ganesh.t
bhushan.kb
vimal.mt
manjunath.sh
johnson.buraga
rajesh.rana
ali.raza
arun.babbur
hirakjyoti.nath
jai.mandal

50.00%

100.00%

100.00%

1
1
1

100.00%
50.00%
100.00%

8
6
6
4

3
3
3
5

72.73%
66.67%
66.67%
44.44%

10
5
10
4

4
7

7
4

36.36%
63.64%

3
2

42.86%
100.00%

88.89%

62.50%

3
2
3
2
3
2

76.92%
71.43%
76.92%
66.67%
0.00%
80.00%

1
1
1
2

8
7
7
8
8
3
3
9
4
2

3
8
7
5

1
4
4

100.00%
88.89%
63.64%
55.56%

8
5
2

4
2
2
3
3
2
1

3
1
2
4

1
1

1
1

1
2
2
3
2
1
3

1
1
1
1

1
1
3

57.14%
66.67%
50.00%
42.86%
100.00%

66.67%
100.00%
0.00%
100.00%
50.00%
0.00%
0.00%
50.00%
100.00%
50.00%
100.00%
66.67%
50.00%
50.00%

71.43%

0.00%

3
1
1
1
2
2
2
1
1

3
1
3
2
3
1
1

100.00%
100.00%
100.00%
1
3

66.67%
50.00%

100.00%
50.00%

100.00%
100.00%
100.00%
66.67%

0.00%

1
3

1
2

2
4
3
2
5
3
5
9
1
1
2
1
2
5
1
2

80.00%
63.64%
70.00%
80.00%
61.54%
50.00%
37.50%
50.00%
0.00%
80.00%
50.00%
0.00%
80.00%
50.00%
0.00%
50.00%

9
5
14
6
10
4
5
6

1
1
4
2
4
5
3
3

12
5

6
5

1
1
2
1

0.00%
0.00%
60.00%
50.00%
100.00%
50.00%
40.00%
100.00%

1
1

1
3

2
1
2

1
2
1
1

2
2
1

1
3

100.00%
100.00%
50.00%

1
2
1

100.00%
100.00%
100.00%

1
1
3
2
6
2
2

33.33%
100.00%
33.33%
50.00%

rahaman.malik
debashreeta.swain
loretta.lalram
tracey.rodrigues
shiva.soni
chandan.kumar
sandeep.surendran
r.arun
moses.danu
nausheen.farha
supriya.mishra
john.peter
arun.r
victor.jk
mohd.asif
sandeep.t
aravindh.kt
harish.k
ratul.nath
sushmrita.g
narmada.s
himangshu.dutta
durubesula.basha
karthik.r
varsha.ganji
barkat.ag
sachin.cm
jana.karthic
swati.bagane
mohammed.ae
atreyee.sur
sunitha.bai
santosh.b
bhaskar.lv
nayaz.shariff
kiran.gs
vinaykumar.b
karthik.gk
hilton.edward
shriya.naidu
prathap.n
little.pattnaik
firoz.sikder
pratik.patnaik
subramanian.nk
preetham.praneeth
imranulla.baig

1
7
5
5
3
2
3
11
4
4
3
4
2

1
2
1

3
3
4
3
4
9
4

87.50%
71.43%
100.00%
75.00%
100.00%
50.00%
78.57%
50.00%
57.14%
42.86%
30.77%
33.33%

8
8
3
3

5
4
16
3
5
5
7

2
1
1
1

5
7
6
3
9
8
5

1
1

80.00%
88.89%
75.00%
75.00%

50.00%
36.36%
72.73%
50.00%
35.71%
38.46%
58.33%

6
4
6
4
2

1
5
3
2

1
1

1
4

57.14%

1
3
3
5

2
3
1
2

33.33%
50.00%
75.00%
71.43%

12
9

8
12

60.00%
42.86%

6
4

9
4

4
6
3
1

4
4
8

50.00%
60.00%
27.27%
100.00%

8
5

5
12
2

100.00%
100.00%
2
1

0.00%

100.00%
1

50.00%

1
1
1

1
2
5

3
5

100.00%
40.00%
50.00%

50.00%

66.67%

50.00%

3
5
5
7
7
1

2
3
4
3

60.00%
62.50%
55.56%
70.00%
100.00%
33.33%

5
1
1
2
1
3
7
4
4
4
1
3
2
2
5
3

80.00%
71.43%
100.00%
44.44%

4
4
6
10
6
8

4
5
4
4

1
2
5

1
1
1
2
1
4
1
4
7
1
1
2
1
1
4
3

83.33%
50.00%
50.00%
50.00%
50.00%
42.86%
87.50%
50.00%
36.36%
80.00%
50.00%
60.00%
66.67%
66.67%
55.56%
50.00%

1
2
4
4
1
1

80.00%
66.67%
60.00%
71.43%
85.71%
88.89%

3
4

100.00%
40.00%

5
1
2

50.00%
0.00%
77.78%

6
1
4
3
6
3

5
4
1

54.55%
20.00%
80.00%
100.00%
85.71%
50.00%

6
8
2
6
1
1
4
5
4
3
3
2
5

6
3
14
9
7
3
11
7
5

3
2
7
2
1

66.67%
60.00%
66.67%
81.82%
87.50%
100.00%
78.57%
50.00%
55.56%

8
7
7
5
6
3
8
5
6

5
7

1
3

3
7
4

1
3
1
2
2
3
4
5
2
3
1
3
3
3
4
6
3
3
5
4

maria.sandra
sowmya.g
shubhechcha.kumkum
sonali.srivastava
bhavana.tj
saiteja.ch
tridip.gohain
seeman
keertana.bn
geetheswar.t
vinay.v
rohan.fernandez
krishnan.dvk
mahmmad.n
naveenkumar.m
s.kannan
subashini.g
satishkumar.s
ravi.kumar
Grand Total

7
2
3

4
4
6

63.64%
33.33%
33.33%

6
5
12
7

7
6
4
5
5
1

4
4
4
6
7
2

63.64%
60.00%
50.00%
45.45%
41.67%
33.33%

1
5
7
2
4
1

3
3
1
4
2
1
2
5
3
5
2
1

66.67%
62.50%
0.00%
75.00%
77.78%
0.00%
33.33%
50.00%
70.00%
28.57%
66.67%
50.00%

7
5
6
9
6
3
2
7
5
3
2
2

3
1
3
3
1
3
3
5
3
7

70.00%
100.00%
85.71%
75.00%
66.67%
75.00%
40.00%
70.00%
50.00%
50.00%
22.22%
100.00%

1
5
2
8

4
2
3
13

1
3
6
7

1
1
5
3

6
2
2

11
5

100.00%
1

100.00%
1

5
285

1
100.00% 1
1
191 59.87% 348

100.00%
2
33.33%
2
100.00%
190 64.68% 386

66.67%

243

61.37%

1
8
397

1
5
245

Wednesday
Thursday
Friday
Saturday
Sunday
Total Week CSA
CSAT % CSAT DSAT CSAT % CSAT DSAT CSAT % CSAT DSAT CSAT % CSAT DSAT CSAT % CSAT
75.00%
1
1
50.00%
2
1
66.67%
1
100.00% 1
100.00% 14
2
100.00% 2
2
50.00%
5
33.33%
1
3
25.00%
3
3
50.00%
2
100.00%
12
1
100.00%
1
100.00% 2
100.00%
13
100.00%
1
100.00% 1
100.00%
6
100.00% 3
100.00% 3
100.00% 1
100.00%
1
0.00%
15
100.00% 4
100.00% 1
2
33.33%
11
100.00%
3
1
75.00%
2
100.00%
10
100.00% 1
2
33.33%
1
2
33.33%
2
1
66.67%
2
100.00% 16
50.00%
1
100.00% 1
100.00% 2
100.00%
1
0.00%
8
50.00%
1
0.00%
1
100.00%
4
66.67%
3
1
75.00%
1
0.00%
1
100.00% 1
100.00% 7
1
100.00% 2
100.00%
1
0.00%
4
100.00% 4
1
80.00%
1
100.00%
2
0.00%
15
100.00% 1
2
33.33%
4
1
80.00%
1
1
50.00%
1
1
50.00% 15
0.00%
1
1
50.00%
1
100.00%
1
0.00%
2
100.00% 8
100.00%
1
0.00%
1
2
33.33%
3
100.00% 8
62.50%
6
1
85.71%
1
3
25.00%
4
4
50.00%
3
3
50.00% 21
1
0.00%
2
2
50.00%
2
0.00%
10
71.43%
1
1
50.00%
3
6
33.33%
3
3
50.00%
1
3
25.00% 23
100.00%
1
1
50.00%
4
1
80.00%
1
2
33.33% 18
40.00%
2
1
66.67%
2
2
50.00%
2
5
28.57%
2
3
40.00% 15
75.00%
2
100.00%
1
100.00% 2
100.00% 9
100.00% 1
100.00% 1
100.00% 1
100.00% 2
100.00% 9
2
2
50.00%
3
100.00% 4
100.00%
11
100.00% 3
100.00% 2
100.00% 1
100.00%
1
0.00%
10
80.00%
1
100.00% 1
100.00%
1
0.00%
7
100.00% 1
100.00%
1
0.00%
3
1
75.00%
2
100.00% 10
50.00%
2
100.00% 3
100.00% 1
1
50.00%
10
100.00% 1
100.00% 1
100.00% 1
100.00% 1
100.00% 7
1
100.00%
1
0.00%
1
1
50.00%
4
33.33%
2
5
28.57%
3
1
75.00%
3
4
42.86%
2
1
66.67% 17
100.00%
1
1
50.00%
2
100.00% 1
100.00% 13
100.00%
1
1
50.00%
2
100.00%
7
100.00%
3
3
50.00%
6
1
85.71%
14
100.00%
1
1
50.00%
3
1
75.00%
1
100.00% 6
100.00%
2
0.00%
3
100.00% 1
100.00% 7
1
1
50.00%
1
1
50.00%
1
1
50.00%
1
1
50.00%
7
100.00%
1
0.00%
1
1
50.00%
3
1
75.00%
8
25.00%
1
0.00%
1
100.00% 2
100.00% 6
2
100.00%
1
0.00%
3
1
75.00%
7
33.33%
1
1
50.00%
1
100.00%
5
1
0.00%
0
100.00% 2
100.00%
1
100.00% 4

100.00%
1
66.67%

12

1
4
2

50.00%
100.00%
66.67%
100.00%
50.00%
100.00%
100.00%
100.00%
80.00%
0.00%
85.71%

37.50%

3
2
2

7
1
4

30.00%
66.67%
33.33%

66.67%
50.00%

1
6
4

4
1

100.00%
60.00%
80.00%

50.00%

50.00%

0.00%
100.00%
50.00%
100.00%

50.00%
60.00%
90.00%
83.33%
77.78%
75.00%
71.43%
44.44%
62.50%
66.67%

14.29%
100.00%
0.00%
75.00%

100.00%
100.00%
50.00%

1
1
2
1
1
3
8
5
4

100.00%

1
4
1
2
2
1
2
1
1
1

1
1
1

100.00%
100.00%
100.00%
100.00%
33.33%
50.00%
100.00%
0.00%
100.00%

100.00%

2
1
1

100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%

5
5
6
8
5
4
4
7
2
1
4
8
4

1
2
2
5
6

1
4
2
1

5
1
1
2

62.50%
100.00%
100.00%
66.67%
0.00%

50.00%

1
1
4
1
2

1
2

83.33%
100.00%
100.00%
88.89%
71.43%
66.67%
44.44%
53.85%
100.00%
100.00%
0.00%
50.00%
80.00%
100.00%
0.00%

1
100.00%

66.67%
100.00%
100.00%
100.00%
100.00%

1
5
5
2

100.00%

2
2
1
2

0.00%
100.00%
100.00%
100.00%
0.00%
100.00%
100.00%
100.00%
0.00%
100.00%
50.00%

75.00%

5
1
1
6
2

3
1
4
2

62.50%
100.00%
50.00%
60.00%
50.00%

40.00%

1
1

100.00%
100.00%

3
1
1
1
1
2

1
1
1
1
1

100.00%
50.00%
50.00%
50.00%
50.00%
66.67%

3
9
5

1
1
2
2

0.00%
75.00%
81.82%
71.43%

66.67%

2
6

3
2

40.00%
75.00%

1
1
1
9
2
5
2

20.00%
100.00%
100.00%
56.25%
40.00%
50.00%
100.00%

100.00%
50.00%
100.00%
0.00%

1
1

66.67%
0.00%

2
1
3
3
2
2
2
2
1
2
1
3

3
1
3
1
1
2
2
2
1

1
1

75.00%
50.00%
100.00%
100.00%
33.33%
100.00%
100.00%
66.67%
50.00%

2
1
2
4
2
2
3
1
1

1
3
2
1
1

1
1

0.00%
100.00%

7
3
5

1
3

1
2
3

1
3
3
1
1

100.00%
50.00%
50.00%
100.00%
100.00%
66.67%
100.00%
100.00%
50.00%
50.00%
25.00%
100.00%
100.00%
100.00%
100.00%
80.00%
40.00%
100.00%
50.00%
50.00%
50.00%

8
5
3
10
2
8
6
2
26
52
47
45
37
25
32
37
9
19
6
5
55
31
20
7
4
4
4
24
13
4
11
11
6
3
9
8
6
1
17
8
14
10
19
15
11
9
13

0.00%
100.00%
80.00%
54.55%
57.14%
50.00%

1
9
10
4
8
2

50.00%
20.00%

3
4
10
6
11

40.00%
50.00%
61.54%
29.41%
0.00%

6
2
1
3

100.00%
100.00%
0.00%

85.71%
72.73%
66.67%
75.00%
33.33%
25.00%
50.00%
50.00%
66.67%
50.00%
75.00%
40.00%
62.50%

3
6

72.73%
63.64%
100.00%
45.45%
66.67%
100.00%
72.73%
50.00%
60.00%

4
1

100.00%
81.82%
66.67%
100.00%
66.67%
66.67%

3
2
4
1
6

50.00%
66.67%
71.43%
85.71%
64.71%

2
5

5
3

54.55%
40.00%
100.00%
100.00%

1
7
9

2
3

100.00%
77.78%
75.00%

10
2

5
1

66.67%
66.67%

6
11
9
13

1
3
18
3
4

0.00%
66.67%
37.93%
75.00%
76.47%

4
2
10

2
2
3
7

0.00%
100.00%
75.00%
66.67%
55.56%
100.00%
0.00%
66.67%
40.00%
58.82%

2
7
12
6
11

1
4
4
4
5

66.67%
63.64%
75.00%
60.00%
68.75%

5
4
4
12
12
10

1
1
1
6
8
14

83.33%
80.00%
80.00%
66.67%
60.00%
41.67%

10

47.37%

4
6
5

4
3
2

50.00%
66.67%
71.43%

1
7
3

2
12
7

33.33%
36.84%
30.00%

8
6

1
5
5

0.00%
61.54%
54.55%

100.00%

100.00%

4
9
4
5
3

3
2
4

100.00%

1
1

2
3
1
2

60.00%
66.67%
0.00%
71.43%

2
4
1

2
4
1

50.00%
50.00%
50.00%

6
5
8
6
2
6
3
13
6
4
6
4
4
10

2
1
1
1

75.00%
83.33%
88.89%
85.71%
100.00%
60.00%
75.00%
81.25%
66.67%
66.67%
54.55%
57.14%
100.00%
76.92%

4
1
3
3
2
5
3
3

100.00%

2
3
5

9
2
11
3
1
4
2
10
9
7
7
6

5
4
3

28.57%
100.00%
55.56%
0.00%

3
2

83.33%

100.00%
66.67%

100.00%

3
9
2
5

100.00%
90.00%
100.00%
71.43%

3
1
5

62.50%
0.00%
37.50%

57.14%

87.50%

1
6
1

2
2

33.33%
75.00%
100.00%

66.67%

5
5
5

4
2

55.56%
71.43%

1
2
2
4

1
1
2
3
1
5

50.00%
66.67%
50.00%
57.14%
0.00%
37.50%
100.00%
75.00%
75.00%
100.00%
71.43%
50.00%

2
2
2

100.00%
66.67%
68.75%
75.00%
33.33%
40.00%
50.00%
62.50%
100.00%
77.78%
77.78%
75.00%

3
2
6
6
1
10
5

0.00%

1
5
1
2
6
2
6

100.00%

50.00%
10

100.00%
0.00%

2
2
4
5

100.00%

4
48
44
37
46
13
13
15
25
59
49
76
7
25
47
28
2
10
1
5
3
3
1
1
26
43
5
32
7
27
20
24
14
27
19
37
28
16
39
21
57
39
30
45
50
26
41

20.00%
71.43%
40.00%
38.10%
50.00%
75.00%
54.55%
70.00%
35.29%
28.57%
100.00%

8
5
6
4
3
5
4
4
4
2

3
4
4
2
1
1
1
7
4
5
2

72.73%
55.56%
60.00%
66.67%
75.00%
83.33%
80.00%
36.36%
50.00%
28.57%
0.00%

4
4
9
1
7
4
2
4
1
6
5

3
3
3
5
3
2
1
3
5
2

57.14%
100.00%
75.00%
25.00%
58.33%
57.14%
50.00%
80.00%
25.00%
54.55%
71.43%

5
5
3
4
4
6

2
2
2
2
4
3

71.43%
71.43%
60.00%
66.67%
50.00%
66.67%

5
5

6
2
3

45.45%
71.43%
0.00%
100.00%

57.14%

85.71%

1
4
3
1
5

3
3
3
3

25.00%
57.14%
50.00%
100.00%
62.50%

0.00%

100.00%
1
50.00%
61.54%
61.84%

363

100.00%

174

67.60%

50.00%

80.00%

50.00%

375

209

64.21%

294

179

62.16%

321

183

63.69%

38
31
24
48
22
28
25
31
33
25
26
10
3
2
1
1
2
17
9
2769

Total Week CSAT

DSAT CSAT %
4
77.78%
2
71.43%
10 54.55%
0 100.00%
2
86.67%
1
85.71%
3
83.33%
3
78.57%
4
71.43%
7
69.57%
4
66.67%
2
66.67%
5
58.33%
1
80.00%
4
78.95%
5
75.00%
4
66.67%
4
66.67%
16 56.76%
8
55.56%
21 52.27%
17 51.43%
22 40.54%
1
90.00%
1
90.00%
2
84.62%
2
83.33%
2
77.78%
3
76.92%
4
71.43%
3
70.00%
4
50.00%
24 41.46%
1
92.86%
1
87.50%
4
77.78%
2
75.00%
4
63.64%
4
63.64%
5
61.54%
4
60.00%
7
50.00%
6
45.45%
1
0.00%
0 100.00%

SME

TL

SME

Digital
Digital
Digital
Krishnaunni
Krishnaunni
Krishnaunni
Krishnaunni
Krishnaunni
Krishnaunni
Krishnaunni
Krishnaunni
Krishnaunni
Krishnaunni
Veerendra
Veerendra
Veerendra
Veerendra
Veerendra
Veerendra
Veerendra
Veerendra
Veerendra
Veerendra
Vikram
Vikram
Vikram
Vikram
Vikram
Vikram
Vikram
Vikram
Vikram
Vikram
Amrit
Amrit
Amrit
Amrit
Amrit
Amrit
Amrit
Amrit
Amrit
Amrit
Amrit
Azhar

Anand Babu
Anand Babu
Anand Babu
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Binoo
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia

Ganesh
Krishnaunni
Manash
Azhar
Aneesh
Amrit
Vikram
Gautam
Digital
Phani
Sreejith
Vivek
Charles
Karthik
Rajesh Menon
Veerendra
Grand Total

TL
Nidia
Rajesh G
Binoo
Roshan
Vivek
Rajesh Menon
Grand Total

Sunday
CSAT DSAT
13
14
1
7
1
4
8

4
8
1

28
38
57
26
21
53
14
285

14
29
49
14
19
34
9
191

5
5

Sunday
CSAT DSAT
40
30
48
27
31
18
49
33
57
49
53
34
278 191

1
1
1
4
1
4
4
2
5
14
14
14
22
16
26
32
8
24
2
2
25
20
13
5
3
3
4
25
1
1
4
5
4
2
6
6
5
2
2
1
2
3
6
5
5
5
9

88.89%
83.33%
75.00%
71.43%
66.67%
66.67%
60.00%
50.00%
83.87%
78.79%
77.05%
76.27%
62.71%
60.98%
55.17%
53.62%
52.94%
44.19%
75.00%
71.43%
68.75%
60.78%
60.61%
58.33%
57.14%
57.14%
50.00%
48.98%
92.86%
80.00%
73.33%
68.75%
60.00%
60.00%
60.00%
57.14%
54.55%
33.33%
89.47%
88.89%
87.50%
76.92%
76.00%
75.00%
68.75%
64.29%
59.09%

Azhar
Azhar
Azhar
Azhar
Azhar
Azhar
Azhar
Azhar
Sreejith
Sreejith
Sreejith
Sreejith
Sreejith
Sreejith
Sreejith
Sreejith
Sreejith
Sreejith
Charles
Charles
Charles
Charles
Charles
Charles
Charles
Charles
Charles
Charles
Gautam
Gautam
Gautam
Gautam
Gautam
Gautam
Gautam
Gautam
Gautam
Gautam
Manash
Manash
Manash
Manash
Manash
Manash
Manash
Manash
Manash

Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Nidia
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G
Rajesh G

3
11
16
17
22
7
7
9
18
43
36
60
6
29
58
36
0
0
0
0
1
2
1
0
11
21
3
22
5
20
17
22
18
8
7
17
16
10
25
14
19
14
12
18
22
13
21

57.14%
81.36%
73.33%
68.52%
67.65%
65.00%
65.00%
62.50%
58.14%
57.84%
57.65%
55.88%
53.85%
46.30%
44.76%
43.75%
100.00%
100.00%
100.00%
100.00%
75.00%
60.00%
50.00%
100.00%
70.27%
67.19%
62.50%
59.26%
58.33%
57.45%
54.05%
52.17%
43.75%
77.14%
73.08%
68.52%
63.64%
61.54%
60.94%
60.00%
75.00%
73.58%
71.43%
71.43%
69.44%
66.67%
66.13%

Manash
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Ganesh
Ganesh
Ganesh
Ganesh
Ganesh
Ganesh
Ganesh
Karthik
Karthik
Karthik
Karthik
Karthik
Karthik
Karthik
Karthik
Karthik
Karthik
Phani
Phani
Phani
Phani
Phani
Phani
Phani
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek

Rajesh G
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Rajesh Menon
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Roshan
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek

22
18
14
29
14
19
17
23
25
31
34
14
0
0
0
0
0
9
5
1614

63.33%
63.27%
63.16%
62.34%
61.11%
59.57%
59.52%
57.41%
56.90%
44.64%
43.33%
41.67%
100.00%
100.00%
100.00%
100.00%
100.00%
65.38%
64.29%
63.18%

Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Aneesh
Aneesh
Aneesh
Aneesh
Aneesh
Aneesh
Aneesh

Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek
Vivek_Chat
Vivek_Chat
Vivek_Chat
Vivek_Chat
Vivek_Chat
Vivek_Chat
Vivek_Chat

Sunday

66.67%
56.72%
53.77%
65.00%
52.50%
60.92%
60.87%
59.87%

7
20
37
88
28
28
67
19
348

Monday
DSAT
1
1
5
1
2
3
9
1
1
13
15
45
11
22
48
12
190

CSAT %
66.67%
85.71%
73.68%
85.71%
60.00%
78.57%
57.14%
0.00%
87.50%
60.61%
71.15%
66.17%
71.79%
56.00%
58.26%
61.29%
64.68%

CSAT %
57.14%
64.00%
63.27%
59.76%
53.77%
60.92%
59.28%

CSAT
54
42
37
50
88
67
338

Monday
DSAT
19
17
22
36
45
48
187

CSAT %
73.97%
71.19%
62.71%
58.14%
66.17%
58.26%
64.38%

CSAT %
76.47%
63.64%
50.00%
100.00%
100.00%
44.44%
61.54%

CSAT
2
6
14
6
3
11
12

Sunday

CSAT
4
18
10
5
3
11
5
11
5
25
57
113
20
26
50
23
386

Tuesday
DSAT
1
10
5
2
1
9
5
6
2
10
35
56
17
23
47
14
243

CSAT %
80.00%
64.29%
66.67%
71.43%
75.00%
55.00%
50.00%
64.71%
71.43%
71.43%
61.96%
66.86%
54.05%
53.06%
51.55%
62.16%
61.37%

CSAT
73
41
46
55
113
50
378

Tuesday
DSAT
46
28
29
34
56
47
240

CSAT %
61.34%
59.42%
61.33%
61.80%
66.86%
51.55%
61.17%

CSAT
2
16
21
8
12
14
18
8
4
28
62
81
19
37
47
20
397

Wednesday
DSAT CSAT %
1
66.67%
3
84.21%
1
95.45%
4
66.67%
6
66.67%
5
73.68%
7
72.00%
3
72.73%
3
57.14%
17
62.22%
28
68.89%
69
54.00%
18
51.35%
23
61.67%
48
49.47%
9
68.97%
245
61.84%

Thursday
CSAT DSAT
6
15
3
5
9
3
1
1
1
16
7
11
4
4
4
36
10
39
19
92
53
17
11
21
15
75
36
15
8
363
174

CSAT
84
48
54
67
81
47
381

Wednesday
DSAT CSAT %
37
69.42%
22
68.57%
19
73.97%
41
62.04%
69
54.00%
48
49.47%
236
61.75%

CSAT
49
33
46
63
92
75
358

Thursday
DSAT
23
15
18
25
53
36
170

Thursday
CSAT %
100.00%
83.33%
100.00%
75.00%
100.00%
50.00%
69.57%
73.33%
50.00%
78.26%
67.24%
63.45%
60.71%
58.33%
67.57%
65.22%
67.60%

CSAT
10
20
9
2
10
14
7
7
32
46
86
22
14
82
14
375

7
5
1
2
12
3
6
6
17
17
43
11
16
49
14
209

58.82%
80.00%
90.00%
50.00%
45.45%
82.35%
53.85%
53.85%
65.31%
73.02%
66.67%
66.67%
46.67%
62.60%
50.00%
64.21%

CSAT
65
49
38
46
86
82
366

Friday
DSAT
30
22
24
33
43
49
201

CSAT %
68.42%
69.01%
61.29%
58.23%
66.67%
62.60%
64.55%

Thursday
CSAT %
68.06%
68.75%
71.88%
71.59%
63.45%
67.57%
67.80%

Friday
DSAT CSAT %

CSAT
6
10
16
5
20
15
9
3
14
22
67
2
25
61
19
294

CSAT
42
27
44
45
67
61
286

Saturday
DSAT CSAT %
100.00%
1
90.91%
7
69.57%
83.33%
80.00%
68.18%
69.23%
100.00%
51.85%
56.41%
63.21%
66.67%
73.53%
53.04%
47.50%
62.16%

CSAT
5
3
20
10
2
12
10
18
1
4
28
45
26
27
97
13
321

Saturday
DSAT CSAT %
22
65.63%
12
69.23%
29
60.27%
22
67.16%
39
63.21%
54
53.04%
178
61.64%

CSAT
50
64
26
36
45
97
318

1
5
7
4
13
17
39
1
9
54
21
179

Sunday
DSAT
1
2
10
6
2
4
3
7
3
15
25
19
12
59
15
183

Sunday
DSAT
25
36
20
16
25
59
181

CSAT %
83.33%
60.00%
66.67%
62.50%
50.00%
75.00%
76.92%
72.00%
100.00%
57.14%
65.12%
64.29%
57.78%
69.23%
62.18%
46.43%
63.69%

Total Week CSAT

CSAT DSAT
25
4
91
31
120
41
48
18
35
14
80
39
94
46
72
36
31
16
187
97
329
175
629
379
160
102
199
139
532
375
137
102
2769 1614

CSAT %
66.67%
64.00%
56.52%
69.23%
64.29%
62.18%
63.73%

Total Week CSAT

CSAT DSAT
457
232
352
179
322
179
411
240
629
379
532
375
2703 1584

Total Week CSAT

CSAT %
86.21%
74.59%
74.53%
72.73%
71.43%
67.23%
67.14%
66.67%
65.96%
65.85%
65.28%
62.40%
61.07%
58.88%
58.65%
57.32%
63.18%

Total Week CSAT

CSAT %
66.33%
66.29%
64.27%
63.13%
62.40%
58.65%
63.05%