Anda di halaman 1dari 1

What is Six Sigma and which Company uses the system

Overview of Six Sigma


Six Sigma is a management philosophy that emphasizes setting extremely high objectives,
collecting data, and analyzing results to a degree as a way to reducing defects in products
and services. The Greek letter sigma is sometimes used to denote variation from a
standard. The philosophy behind Six Sigma is that if you measure how many defects are
in a process, you can figure out how to systematically eliminate them and get as close to
perfection as possible. In order for a company to achieve Six Sigma, it cannot produce
more than 3.4 defects per million opportunities, where an opportunity is defined as a
chance for nonconformance. It is a standard, as well as a certification; six sigma is a
quality philosophy and the way of improving performance in terms of where you are in
the firm and where the firm could have been. It is a methodology to measure and improve
companys performance and practices and systems.
This system is used to measure

Customers expectations
Technological changes
Global Competition
Market fragmentation

6 Sigma Methodologies
The fundamental objective of the Six Sigma methodology is the implementation of a
measurement-based strategy that focuses on process improvement and variation reduction
through the application of Six Sigma improvement projects. This is accomplished
through the use of two Six Sigma sub-methodologies: DMAIC and DMADV. The Six
Sigma DMAIC process is an improvement system for existing processes falling below
specification and looking for incremental improvement. DMAIC is an acronym for the
five phases that make up the process:
Define the problem, improvement activity, opportunity for improvement, the project
goals, and customer (internal and external) requirements.
Measure process performance.
Analyze the process to determine root causes of variation, poor performance (defects).
Improve process performance by addressing and eliminating the root causes.
Control the improved process and future process performance.
The DMAIC process easily lends itself to the project approach to quality improvement
encouraged and promoted by Juran.

Anda mungkin juga menyukai