Job/Task Analysis Method ......................................................................................5 Information Collection Sample Selection Data Collection Procedure Data Collection Instrument Interview Synopsis Data Validation
Appendix 1: Tabular Format of ESL Teacher Job/Task Hierarchy .......................15
ESL TEACHER JOB/TASK ANALYSIS 3
Overview Seminole Literacy Ministry is a local mission organization housed within Seminole First Baptist Church. It is currently in its 12 th year of operation. An Executive Committee consisting of six members is the governing body for this organization staffed entirely by volunteers. The organizations purpose is to teach conversational English to non-English speaking adults so that they can function more successfully in American society. The mission goes on to promote Christian education and values so that participants can establish and nurture a relationship with Christ. The organizational structure of Seminole Literacy Ministry is very simple. Two Directors equally share responsibility for administrative functions, as the job is too large for one volunteer. Reporting to the Directors is a team of 20 teachers and 13 support staff. Chart 1 details the structure of the organization and Table 1 details the number of volunteers and the positions they fill. Chart 1: Seminole Literacy Ministry Organization Chart This organizational chart details large job categories, reporting and interaction structure. Executive Committee Co-Directors Tuesday ESL Teachers Thursday ESL Teachers Tuesday Support Staff Thursday Support Staff ESL TEACHER JOB/TASK ANALYSIS 4
The job/task analysis is focused on the position of ESL (English as a Second Language) Teacher. The purpose of the position is the same as the purpose and mission of the organization as a whole. The individual teachers are the means by which instruction is delivered, students master language skills and learn about Christianity. The analysis is being conducted as an informational exercise rather than a functional tool. The goal is for the author of this paper to gain experience and insight into the generation of a job/task analysis. Table 1: Seminole Literacy Ministry Staffing The table shows the specific faculty and staff positions and the number of volunteers that hold each position. The designation (team) indicates a team teaching situation, i.e. two teachers working with one class of students.
Co- Directors : 2 Total Teachers: 20 Total Support Staff: 13 Tuesday Teachers (10) / Support Staff (7) Survival Class 2 (team) Beginner 1 Class 2 (team) Beginner 2 Class 2 (team) Intermediate 1 Class 1 Intermediate 2 Class 1 Child Care 2 (team) Greeter 1 Song Leader 1 Musician 1 Refreshments 2 (team) Evaluation/Administration 1 Substitute 1 Total Faculty & Staff: 35 Thursday Teachers (10) / Support Staff (6) Survival Class 2 (team) Beginner 1 Class 2 (team) Beginner 2 Class 2 (team) Intermediate 1 Class 1 Intermediate 2 Class 1 Child Care 2 (team) Greeter 0 Song Leader 1 Musician 1 Refreshments 2 (team) Evaluation/Administration 1 Substitute 1 ESL TEACHER JOB/TASK ANALYSIS 5
Setting Seminole Literacy Ministry is organized in an almost linear fashion, as shown in Chart 1. There are no separate departments or divisions. Two teachers teach each class of students, but there is no teamwork type of interaction between them. The highly structured design and implementation of the curriculum make it unnecessary. Students attend class twice weekly. One teacher is responsible for conducting Tuesday classes and the other conducts Thursday classes. It is important to note that lessons within a class level are sequential such that Tuesdays lesson is followed by that of the subsequent Tuesday and the same for Thursday lessons. Each class is held from 6:30 p.m. until 9:00 p.m. in an assigned classroom located in the Seminole First Baptist Church building. Planning and preparation is the responsibility of the teacher and must be completed prior to class under the conditions of his/her choice. Job/Task Analysis Method Information Collection Information relevant to the purview of the task analysis was collected prior to the interview. The information was used to develop the interview instrument. Seminole Literacy Ministry provides each volunteer with an annually updated handbook. It contains information such as, the mission statement, ESL Teacher job description, job requirements, ESL TEACHER JOB/TASK ANALYSIS 6
commitment expectations, faculty/staff data.
Sample Selection Sample Size. Teachers at each of the five (5) developmental levels teach different language content, but they all use the same curriculum program. The program follows the same format at each level. Therefore, the target audience is all of Seminole Literacy Ministrys ESL Teachers. There are a total of 20 teachers. Only one teacher was sampled for this analysis. There are two reasons for the small sample size. First, the job is highly structured across all levels leaving few options for variance between teachers or classes. Second, the purpose of this analysis is informative rather than functional. The necessary tasks were identified when the curriculum was designed and no dissonance currently exists. Sample Statistics. Name: Carol Janney Title: ESL Teacher Organization: Seminole Literacy Ministry Direct Supervisor: Pat Choi and Glenda Milor (Co-Directors) Department: Intermediate 2 Class Level Organization Location: Seminole, FL Worksite Location: Classroom Wage/Salary: Volunteer Education/Certification: North American Mission Boards 14 hour Teaching English Language Learners Workshop Tenure in Present Position: 2 years Prior Experience: Director of Calvary Baptist Church ESL Ministry, 6 years
ESL TEACHER JOB/TASK ANALYSIS 7
Data Collection Procedure
Data collection was completed via interview. In this case, an interview was a more expedient option than observation. As noted previously, the curriculum program is highly structured so that the teacher was able to explain the process in detail. A follow up observation would provide the opportunity for validation of results. Time constraints currently eliminated this option and validation was addressed as detailed in the Data Validation section. The interviewee was contacted by phone and briefly told about the analysis. She consented to participate, so an interview appointment was made. At the beginning of the interview a complete explanation of the process and purpose of a job/task analysis was given. The interviewee was also told that the purpose of this particular analysis is for the interviewer to gain practical experience. During the interview it became obvious that a detailed job/task analysis was completed as part of the planning and design of the curriculum. The original job/task analysis contributed to a structured framework that makes it unnecessary for teachers to receive program specific training on how to implement the curriculum. All the training they need is contained in the required Teaching English Language Learners Workshop.
Data Collection Instrument A questionnaire was used to guide the interview process and ensure that all ESL TEACHER JOB/TASK ANALYSIS 8
necessary functions and data were discussed. As the interview progressed these were modified to better suit the situation of the ESL Teacher position. The instrument is reproduced below.
Interview Synopsis Interview Instrument
About the organization: 1. Describe the organizations mission and purpose. 2. How was the organization started? 3. Describe the organizations structure. 4. Describe the structure of the department in which you work.
About the job: 1. Describe the overall purpose or goal of your job. 2. Describe the daily purpose of your job; what you try to accomplish each time you work? 3. What are the major functions necessary for you to satisfy the daily purpose? 4. Describe in sequential detail the components of one of the functions. 5. Can you break a particular duty - into simpler tasks? 6. What knowledge, skills or attitudes apply to these tasks? 7. Repeat # 4 6 until all functions have been discussed. 8. What function/duty/task do you do most often? Why? 9. What tools and/or resources do you use? 10. Were you trained to use these resources? 11. What obstacles do you face when doing your job? 12. How do you combat them? 13. What results are realized from the performance of your job?
About the interviewee: 1. What training did you receive prior to beginning this job? 2. What certifications are required to do this job? 3. Are there optional certifications? 4. Do you hold other certifications or degrees? ESL TEACHER JOB/TASK ANALYSIS 9
The interview was very informal. It took place on Monday, November 12, 2012 from approximately 12:00 p.m. until 2:00 p.m. in the home of Mrs. Janney. During the interview Mrs. Janney related a comical anecdote regarding student pronunciation of the newly introduced vocabulary word, choir. Fortunately, the students are at ease in their learning environment so they feel comfortable practicing new pronunciations. Data Validation As a means of validating the information I had collected, I periodically reviewed my notes orally so that Mrs. Janney could either confirm or correct my data. After the conclusion of the interview I compiled my notes, formatted the information into a narrative description and task hierarchy and then emailed the results to Mrs. Janney for her review. We met one more time so that we could discuss the results for accuracy. There were certain inferences about the curriculum at different developmental levels and volunteer interaction that were important to confirm. Assumptions regarding necessary skills and attitudes were confirmed during the original interview. Job/Task Analysis Results The inquiry resulted in an analysis product with three (3) distinct components. The first is a concise job description including skill and knowledge requirements. The second is a task hierarchy detailing functions, duties, tasks and ESL TEACHER JOB/TASK ANALYSIS 10
subtasks necessary to fulfill job requirements. The third is a list of some of the knowledge, skills and attitudes specific to tasks listed in the hierarchy. ESL Teacher Job Description The academic responsibilities of an ESL Teacher working for Seminole Literacy Ministry include preparing lessons using the prescribed curriculum and presenting that material to the students. Teachers must also minister to the spiritual needs of the students by presenting a Bible verse, discussing its meaning and practical application and leading prayer. During each class period the teacher follows the same format; lesson instruction, group worship time, lesson related expansion activity, devotion and prayer. In order to qualify for a position as an ESL Teacher the applicant should meet the following requirements. Speak, read and write English fluently Be able to work independently Have strong organizational and time management skills Complete North American Mission Boards 14 hour Teaching English Language Learners Workshop Commit to teach one day per week for a period of one school year Profess acceptance of Jesus Christ as Savior
The most complex level of behaviors in the hierarchy is labeled as a function. These behaviors are subdivided into less complex duties, which are further subdivided into tasks and where appropriate, into subtasks. Hierarchy Numbering: 1.0 Function 1.1 Duty 1.1.1 Task 1.1.1.1 Subtask
1.0 Preparation 1.1 Become Familiar with the Lesson Content 1.1.1 Study Teacher Manual and Corresponding Student Manual 1.1.2 Study Student Workbook 1.1.3 Create or Reproduce Student Handouts, if Applicable 1.2 Prepare Expansion Activity to Compliment Lesson Content 1.2.1 Review Ideas Given in Teacher Manual 1.2.2 Research Ideas from Online Sources 1.2.3 Generate Expansion Activity 1.2.3.1 Choose or Develop a Learning Game or Activity 1.2.3.2 Create Corresponding Materials and/or Handouts 1.3 Prepare Devotion Materials 1.3.1 Pray for Guidance in Choosing Devotion Content 1.3.2 Consult the Bible for a Topically Appropriate Verse 1.3.3 Prepare Short Lesson Related to Verse 1.3.4 Prepare and Reproduce Student Devotion Handout 1.4 Write Lesson Plans 1.4.1 Organize Materials in Order of Presentation 1.4.2 Write Notes to Guide Lesson Presentation
2.0 Teaching 2.1 Write Applicable Verb Conjugation, Vocabulary Words or Other Pertinent Information on the Chalkboard Prior to Student Arrival 2.2 Review Homework from Previous Class 2.2.1 Monitor Students Performance as They Take Turns Reading Homework from Workbook 2.2.2 Correct Student Performance, When Applicable 2.2.2.1 Correct Vocabulary Word Pronunciation 2.2.2.2 Correct Student Inflection ESL TEACHER JOB/TASK ANALYSIS 12
2.2.2.3 Explain Grammar Principles 2.3 Introduce New Model Conversation Lesson 2.3.1 Read the Model Conversation from the Text 2.3.2 Explain New Vocabulary 2.3.2.1 Pronounce the Word 2.3.2.2 Define the Word 2.3.2.3 Spell the Word Phonetically on the Chalkboard 2.3.2.4 Teach Grammar/Spelling Rules, As Applicable 2.3.3 Monitor Students Performance as They Participate in Model Conversations 2.3.4 Correct Student Performance, When Applicable 2.3.4.1 Correct Vocabulary Word Pronunciation 2.3.4.2 Correct Student Inflection 2.3.4.3 Explain Grammar Principles 2.4 Attend Group Worship Time with all Classes 2.5 Introduce Expansion Activity 2.5.1 Explain How to Complete the Activity 2.5.2 Monitor Students Performance as They Participate in Expansion Activity 2.5.3 Correct Student Performance, When Applicable 2.5.3.1 Correct Vocabulary Word Pronunciation 2.5.3.2 Correct Student Inflection 2.5.3.3 Explain Grammar Principles 2.6 Assign Homework 2.6.1 Explain How to Complete the Homework 2.6.2 Answer Questions 2.7 Present Devotional Material 2.7.1 Read Bible Verse 2.7.2 Explain the Meaning of the Verse 2.7.3 Share Lesson Related to the Verse 2.8 Lead Prayer 2.8.1 Ask for Prayer Requests 2.8.2 Pray
3.0 Administrative Tasks 3.1 Maintain Attendance Records 3.1.1 Take Roll at Each Class Meeting 3.1.2 Contact Students that are Absent for Two Consecutive Weeks 3.1.3 Submit Attendance Records at End of School Year 3.2 Attend Staff Meetings and/or Workshops
ESL TEACHER JOB/TASK ANALYSIS 13
ESL Teacher Essential Knowledge, Skills & Attitude Identification Specific abilities are necessary to successfully complete some of the identified tasks. This is a representative sample, not a complete list, of the knowledge, skills and attitudes that an ESL Teacher must utilize. 1.0 Preparation Duty Knowledge, Skills and Attitudes 1.1 Become Familiar with the Lesson Content Strong reading comprehension skills Ability to cognitively manipulate information from multiple sources
1.0 Preparation 1.2 Prepare Expansion Activity to Compliment Lesson Content
2.0 Teaching 2.2 Review Homework from Previous Class Task Subtask Knowledge, Skills and Attitudes 2.2.1 Monitor Students Performance as They Take Turns Reading Homework from Workbook Patience to listen attentively to each student Attention to detail to recognize student errors Knowledge of basic English grammar 2.2.2.1 Correct Vocabulary Word Pronunciation Task Subtask Knowledge, Skills and Attitudes 1.2.2 Research Ideas from Online Sources Ability to surf the internet 1.2.3 Generate Expansion Activity 1.2.3.1 Choose or Develop Learning Game or Activity Ability to match learning activities with lesson content Ability to create effective teaching materials from variable sources
1.2.3.2 Create Corresponding Materials and/or Handouts Ability to manufacture or reproduce learning materials using computer and/or copying equipment ESL TEACHER JOB/TASK ANALYSIS 14
2.2.2.2 Correct Student Inflection Knowledge of proper word pronunciation and inflection Appropriate technique for correcting student performance 2.2.2.3 Explain Grammar Principles Knowledge of grammar rules Ability to concisely explain grammar concepts Ability to generate applicable examples of grammar usage
2.0 Teaching 2.3 Introduce New Model Conversation Lesson Task Subtask Knowledge, Skills and Attitudes 2.3.2 Explain New Vocabulary 2.3.2.3 Spell the Word Phonetically on the Chalkboard Neat, readable handwriting Knowledge of phonetic spelling rules
3.0 Administrative Tasks 3.1 Maintain Attendance Records Task Knowledge, Skills and Attitudes 3.1.1 Take Roll at Each Class Meeting 3.1.3 Submit Attendance Records at End of School Year Ability to consistently maintain accurate records Ability to meet deadlines
ESL TEACHER JOB/TASK ANALYSIS 15
Appendix 1: Tabular Format of ESL Teacher Job/Task Hierarchy The tabular format is included in the analysis as an alternative to the outline presentation. Both formats contain the same data.
Function Duty Task Subtask 1.0 Preparation 1.1 Become Familiar with the Lesson Content 1.1.1 Study Teacher Manual and Corresponding Student Manual
1.1.2 Study Student Workbook
1.1.3 Create or Reproduce Student Handouts, If Applicable
1.2 Prepare Expansion Activity to Compliment Lesson Content 1.2.1 Review Ideas Given in Teacher Manual
1.2.2 Research Ideas from Online Sources
1.2.3 Generate Expansion Activity 1.2.3.1 Choose or Develop a Learning Game or Activity 1.2.3.2 Create Corresponding Materials and/or Handouts 1.3 Prepare Devotion Materials 1.3.1 Pray for Guidance in Choosing Devotion Content
1.3.2 Consult the Bible for a Topically Appropriate Verse
1.3.3 Prepare Short Lesson Related to Verse
1.3.4 Prepare and Reproduce Student Devotion Handout
1.4 Write Lesson Plans 1.4.1 Organize Materials in Order of Presentation
1.4.2 Write Notes to Guide Lesson Presentation
2.0 Teaching 2.1 Write Applicable Verb Conjugation, Vocabulary Words or Other Pertinent Information on the Chalkboard Prior to Student Arrival
ESL TEACHER JOB/TASK ANALYSIS 16
Function Duty Task Subtask 2.0 Teaching 2.2 Review Homework from Previous Class 2.2.1 Monitor Students Performance as They Take Turns Reading Homework from Workbook
2.2.2 Correct Student Performance, When Applicable 2.2.2.1 Correct Vocabulary Word Pronunciation 2.2.2.2 Correct Student Inflection 2.2.2.3 Explain Grammar Principles 2.3 Introduce New Model Conversation 2.3.1 Read the Model Conversation from the Text
2.3.2 Explain New Vocabulary 2.3.2.1 Pronounce the Word 2.3.2.2 Define the Word 2.3.2.3 Spell the Word Phonetically on the Chalkboard 2.3.2.4 Teach Grammar/Spelling Rules, As Applicable 2.3.3 Monitor Students Performance as They Participate in Model Conversations
2.3.4 Correct Student Performance, When Applicable 2.3.4.1 Correct Vocabulary Word Pronunciation 2.3.4.2 Correct Student Inflection 2.3.4.3 Explain Grammar Principles 2.4 Attend Group Worship Time with all Classes
2.5 Introduce Expansion Activity 2.5.1 Explain How to Complete the Activity
2.5.2 Monitor Students Performance as They Participate in Expansion Activity
2.5.3 Correct Student Performance, When Applicable 2.5.3.1 Correct Vocabulary Word Pronunciation 2.5.3.2 Correct Student Inflection
ESL TEACHER JOB/TASK ANALYSIS 17
Function Duty Task Subtask 2.0 Teaching 2.5.3.3 Explain Grammar Principles 2.6 Assign Homework 2.6.1 Explain How to Complete the Homework
2.6.2 Answer Questions
2.7 Present Devotional Material 2.7.1 Read Bible Verse
2.7.2 Explain the Meaning of the Verse
2.7.3 Share Lesson Related to the Verse
2.8 Lead Prayer 2.8.1 Ask for Prayer Request
2.8.2 Pray
3.0 Administrative Tasks 3.1 Maintain Attendance Records 3.1.1 Take Roll at Each Class Meeting
3.1.2 Contact Students that are Absent for Two Consecutive Weeks
3.1.3 Submit Attendance Records at End of School Year