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  • Joseph Juran: Quality Trilogy: Quality Planning

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    saturnel
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    Joseph Juran developed the concept of quality management as a science based on his Quality Trilogy of quality planning, quality control, and quality improvement. Key aspects of his work included promoting top management involvement in quality, applying the Pareto principle to identify the most impactful causes of defects, and establishing that managing for quality involves determining customer needs, translating them into product requirements, optimizing features to meet both customer and company needs.

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    Joseph Juran developed the concept of quality management as a science based on his Quality Trilogy of quality planning, quality control, and quality improvement. Key aspects of his work included promoting top management involvement in quality, applying the Pareto principle to identify the most impactful causes of defects, and establishing that managing for quality involves determining customer needs, translating them into product requirements, optimizing features to meet both customer and company needs.

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    13 tayangan1 halaman

    Joseph Juran: Quality Trilogy: Quality Planning

    Diunggah oleh

    saturnel
    Joseph Juran developed the concept of quality management as a science based on his Quality Trilogy of quality planning, quality control, and quality improvement. Key aspects of his work included promoting top management involvement in quality, applying the Pareto principle to identify the most impactful causes of defects, and establishing that managing for quality involves determining customer needs, translating them into product requirements, optimizing features to meet both customer and company needs.

    Hak Cipta:

    © All Rights Reserved
    Unduh sebagai DOC, PDF, TXT atau baca online dari Scribd
    Tandai sebagai konten tidak pantas
    dari 1

    Joseph Juran

    The process of developing ideas was a gradual one for Dr. Juran. Top
    management involvement, the Pareto principle,
    trilogy are based on planning, control and improvement. Managing for quality is
    now considered to be a science and Dr. Juran
    Quality Trilogy:
    Quality Planning Determine the needs of those customers.
    Translate those needs into our language.
    Develop a product that can respond to those needs.
    Optimize the product features so as to meet our needs and customer
    needs.
    Quality Improvement

    He fathered the idea of applying the pareto principle to reducing defects. The !"
    #! rule states that !$ of the problems come from #!$ of the causes. Pareto
    charts are taught in all introductory quality courses. %n addition he championed

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