Christine G.

Balmes
Melissa Ann D. Callejo
Mercy Carmela U. Daez
BLIS-III
It shall be define as a process to reach goals
that cannot be achieved by one single agent.
It includes the following components:
Jointly developing and agreeing on a set of common
goals and directions
Sharing responsibility for obtaining those goals
Working together to achieve those goals, using the
expertise and resources of each collaborator.
Collaboration occurs when two or more
people work together to achieve a common
Goal
Result
Work product

Greater than individuals working alone

Involves more than coordination and
communication alone

Collaboration: occurs when 2 or more people
work together to achieve a common goal,
result or work project

Collaboration requires feedback and
iteration

Proceed in a series of steps (iterations) by
continuously reviewing and revising each others
work

Learn from each other rather than working in
isolation

Change the way they work and what they
produce

Ultimately produce a product thats greater (and
better) than an individual could accomplish
working alone



members review each others work and makes
revisions.
series of members providing feedback, then
making revisions, then repeating this process
over & over again until the project is
complete

Networking Coordinating Cooperating
Collaborating
Integrating
Collaboration Continuum
To support collaboration, Information
systems need to be able to provide a
mechanism for;

Communication
Content management
Workflow control


How well can group members communicate with
each other, providing and receiving critical
feedback?

The success of the collaboration group depends
on the availability of effective communication
systems that allow them to share their skills and
abilities.

Synchronous communication
Team members meet at the same time, but not
necessarily at the same geographic location.
It may include conference calls, face-to-face-
meetings, or online meetings.

Asynchronous communication
Team members do not meet at the same time or
in the same geographic location.
It may include discussion forums or email
exchanges.


Conference calls can be difficult to arrange the right time

Multiparty text chat easier to arrange if everyone has mobile
texting

Videoconferencing requires everyone to have the proper
equipment

Email most familiar but has serious drawbacks in content
management

Discussion forums content is more organized than email

Team surveys easy to manage but dont provide very much
interactive discussion

Users need to manage the content of their work
to avoid conflicting with other team members.

Team members need a system that will help
them track and report changes.

An effective system assigns permissions to team
members depending on their functionality within
the group.
There are three categories for sharing
content. Your choice depends on the
degree of control your team needs to
complete their tasks

The following methods of sharing are effective
but provide no control over content
management.

Email attachments are the most primitive but
have numerous problems.
Someone may not receive the email or ignores it.
Its difficult to manage attachments.

A shared file server provides a single storage
location for all team members.
It uses FTP technology to access files.
Problems can occur if multiple team members try
using the same file at the same time.

These methods of content sharing provide
version management

Wikis

Google Docs and Spreadsheets

Microsoft Office Groove

Wikis are shared knowledge bases,
repositories of team knowledge, which have
or use tracking mechanisms for changes.

Most commonly known wiki is wikipedia.com.


Google Docs and Spreadsheets

Access it at http://docs.google.com with a Google
account (different from a Gmail account).

Documents are stored on Google servers making them
accessible from anywhere.

Team members can track revisions and review change
summaries.

Its a free service but you must use Google programs for
processing.

Sample Google Docs & Spreadsheets Document Versions
Microsoft Office Groove

You create a workspace and invite others to join.
Document changes are automatically provided to all
team members.
You can use VoIP rather than separate phone lines for
conversations.
You can use it asynchronously or synchronously.
You can use any computer or server to access
workspaces.
Each user must purchase a license and install it on each
computer (may be exceptions).

Example Groove Workspace
Shared content with version control provides more
limitations than version management and more control over
changes to documents.

It uses shared libraries (directories) to store documents.

Users are given permissions that limit what they can do
with the documents.

It requires users to check out documents and check them
back in.

Microsoft SharePoint is the most popular for business use.
It requires a publicly accessible server.
Its difficult to install.

Example of Document Checkout
Workflow is a process or procedure to create,
edit, use, and dispose of content.

It specifies the particular ordering of tasks.

It includes processes for handling rejected
changes and exceptions.

It ensures tasks are completed in an orderly
manner.

Sequential workflow
When documents are reviewed by multiple members of a
team one after another

Parallel workflow
When documents are reviewed by multiple members of a
team simultaneously

SharePoint site
Defines workflows and ensures team members perform
required tasks

Hardware
Client Computers
Server Computers
Servers can be maintained
within the firm
Servers can be maintained
external to the firm (Google
Docs, Windows Live)




Software
Google Docs & Spreadsheets
Microsoft Groove (now replaced
with MS SharePoint Workspace)
CMS: Moodle, Joomla,
Blackboard.2
nd
Life (? Google
Wave)

unique dimensions of virtuality include;
geographic dispersion,
electronic dependence,
cultural diversity, and
dynamic structure.

Data Procedures People
Documents
Discussion lists
Task lists
Wikis & Blogs
Using the software
Team Collaboration
Communication and
collaboration skills