Date: Mon, 25 Jul 2005 16:08:26 -0700 (PDT)

From: "kom yak" <lamkom2003@yahoo.com>

Subject: Arkom's thesis
To

srirathg3@yahoo.com

1
Update 4

...

Organizational Commitment of police officer

to
Police communication Division
Police

Royal Thai

()
2

.. 2547
...
47682349

( Law Enforcement)

(Information and Communication Technology : ICT )

ICT

ICT

(Knowledge Organization) Knowledge Worker

 (Intellectual Capital)
(Human Resource

Management)

1.

2.

.. 2548
462



1.

2.

3.

3
3.1

3.2

3.3

4.

2
4.1

4.2 ()

5.

6.

3
6.1

6.2 -
6.3

1.

1.1

1.2

1.3

1.4
2.

3.

4.

5.

6.

6.1

6.2

6.3

6.4


1.

2.

3.

3.1
3.2

3.3
4.

5.

1.

2.

3.

5
1.
2.
3.
4.
5.

Buchanan (1974: 533)

1. (Identification)

2. (Involvement)

3. (Loyalty)

Porter (1974: 604)

1.
2.
3.

Steers (1977: 46)

1.

2.

3.

Mathis Jackson (2002:23)

Muchinsky (1993:283)

Spector

(1996:236)

Schultz Schultz (1998:268)

(2529: 97)

1.

2.

3.

4.

Buchanan II (1974: 534)

1.

2.

Steers (1977: 48)

-

1.

2.

3.

Sheldon (1971: 144)

1.
2.

3.
Hrebiniak and Alutto (1972: 566)

1.
2.

3.

Lee (1971: 213)

1.
2.
3.
Steers (1977: 47)

1. (Antecedents of
Commitment)
2

2. (Commitment)
2. (Outcomes of
Commitment)

Steers

1 Steers
: Steers (1977: 77)

 Steers
Steers
3

1. (Personal
Characteristics)

2. (Job Characteristics)

3. (Work Experience)





Steers 3

Angle and Perry (1972: 1-14)

24

Hrebiniak and Alutto (1972: 557)

2
3

1.

2.

3.

4.

(Professionalism)
(Cosmopolitanism)

Buchanun II (1974: 533-546)

(Seniority)

Sorensen (1985: 235)

790

Morrow (1987: 330-346)

2,200

Kauffman (1989: 102)

Northern Alabama

Balfour (1990: 274)

828

Sheldon (1971: 149)

 (Social Involvement)

Strauss and Sayles (1980: 403)

Witting (1985: 97)

(MBA) City University of New York 270

Glisson (1988: 61-81) 319

Dornstein and Matalow (1989: 192-203)

250

Steers ( , 2532: 29)

 (Job Satisfaction)

(Job Satisfaction)
(Variety) (Autonomy)

(Role Ambiguity) Steers

382 19

Grusky et al. ( , 2532: 148)

Stone and Porter ( , 2532: 18)

Carvell (1970: 212-213)

Hrebiniak and Alutto (1973: 151-176)

Porter and Steers (1973: 151-176)

Steers (1977: 28) 9

11

Cho (1988: 237) 2

Lewis ( , 2533: 26)

Buchanan II ( , 2533: 27)

(2539)

(2540)

(2532)

 (2536)

(2537)

(2538)

(2539)

 (2540)

293

(2541)

:
1919

140
.001

(2541)

(2541)

( , 2542 : 51)

(2542)

 (2542)

11

11

(2542)

(2542)

 (2543)

(2543)

(2543)

(2543)

 (2544)

()

.. 2491

 -
.. 1-9

.. 2495

...
.. 2495
..

.. 2504

- .../..../.
...

.. 1-9

.. 2510

(..)

( 3 .4 .)

.. 2522

...
( 9) .. 2522

 12

4

.. 2535

... ( 21)
.. 2535

1.

2.

3.

4.
5.

6.

7.

8.
9.

1 4 1 (),

2 (), 3 ( ), 4 (
) 33

2 8 1

(), 2 (), 3 (), 4 (

), 5 (), 6 (
), 7 (), 8 (),
1, 2, 6, 7 8 33 3
5 4
.

 3 4 1 (
), 2 (), 3 (), 4 (

), 1
12
2, 4

3
.

4 4 1 (

), 2 (), 3 (), 4

(), 1
.
2, 4 3 33

1. 2.


33 3

2 1.

2.

33 1

(Strategic Management)


1.

2.

3.

4.

5.

6.

(Service Mind)


(Human Resource Management : HRM)

(Organic)
(Flat)

Dynamic Flexible

(Globalization)
Information and Communication

Technology : ICT


(Knowledge Society)

1.

1.

2.

3.

4.

5.

2.

1.

2.

( Police Call Center ) (191)

3.

4.

5.

6.

7.

3.

1.

2.

CITIZEN BAND (CB )

3.

4.

4.

1.

2.

3.

4.

5.

5.

1.

2.

3.

(Learning
Organization)

4.

(Good

Governance)

5.

1.
1.1

1.3

1.2

1.4

1.5

1.6

2.
2.1

2.2

2.3

2.4

2.5

2.6

3.
3.1

3.2

3.3

3.4

3.5

1.

2.

3.

1.1

1.2

1.4

1.3

1.5

1.6

2.1

2.2

2.3

2.4

2.5

1.

2.

1.1

1.2

1.3

 1.4

1.5

1.6

2.1

2.2

 2.3

2.4

2.5

2.6

 3.1

3.2

3.3

3.4

3.5

.. 2548 462

462 Yamanes

N
1 N(e)2

0.05)

462
1 ( 462 (=
0 . 05 ) 2 )

= 214

214

462
(Proportional Stratified Random Sampling)

 1
(: )

137

63

310

144

462

214

15

3 (Simple Random Sampling)

4
1
2
3

4
2-4
5
Likerts Scale

1
2
3

3
2

4
1

( )
1.33

5 1
3

3.67

5.00

2.34 3.66

1.00 2.33

1.00-2.33

2.34-3.66

3.67-5.00

(Validity)

(Content Validity)

(Reliability)

(Try Out)


30
(Item

Analysis) (Internal

Consistency Method) Pearson Product Moment

Correlation Coefficient


Cronbach (, 2533: 183-193)

3 214


1.

2.

1.

(Percentage)

2. (Mean)
(Standard Deviation)

3. t-test
2

4. (ONE WAY
ANOVA)
3

5. (Pearson Product
Moment Correlation Coefficient)

.05

1 30
2548

1 10 2548

11 20 2548

1 - 21 2548

22 11
2548

12 31 2548

1.

8,000

2.

5,000

3.

8,000

21,000

 . 2543. :
,

: ,

.
. 2537. :

.
. 2539. :
.

, .
. 2539.

. :

.
. 2540.

. ,
.
, ... 2535.
.

: ,

. 2542.
:

. :

. 2543. :
.

: ,
.

. 2542.

 .
:

, .

. 2538.
:

. 2541.

: 191

, :

, .

. 2532.

. ,

 . 2540.

, .

. 2541.

. :
, .
. 2529.
. :

. 2543.

. :

. 2541.

 :
.

: ,

.
. 2544.

( ). .

,
.

. 2542.

11
. :
,

.
. ... 2536.

. ,

. 2543.

. : ,

.
. 2542.

: ,
.

. 2542. :
.

: ,

Buchanan II, B. 1974. Building Organizational

Commitment: The Socialization of

Managers in Work Organization. Administrative

Science Quarterly.

19 (March 1974): 533-546.

Balfour, D.L. 1990. Individual and Organization:

Modeling Commitment in Public

Organization. Unpublished Doctoral Dissertation, The

Florida State University.

Carvell, F. 1970. Human Relation in Business. London:
Macmillan.

Cho, N. 1988. Organizational Lag. Employee

Commitment and Organizational

Performance: A comparative Study of Two Korean

Automobile Plants.

Pennsylvania: Unpublished Doctoral Dissertation,

University of Pennsylvania.
Dornstein, M. and Y. Matalow. 1989. A Comprehensive
Analysis of the Predictors

of Organizational Commitment: A Study of voluntary

Army Personnel in

Israel. Journal of Vocational Behavior. 2 (June

1989): 192-203.

Glisson, C. 1988. Predictors of Job Satisfaction and

Organizational Commitment in

Human Service Organizations.

Administrative

Science Quarterly.

33 (March 1988): 61-81.

Grusky , O. 1996. Career Mobility and Organizational

Commitment.

Administrative

Science Quarterly. 10 (June 1966): 489.

Hrebiniak, L. and J.A. Alutto. 1972. Personal and RoleRelated Factor in the Development

of Organizational Commitment. Administrative

Science Quarterly.

17 (December 1972): 555-572.

Hauffman, N.L. 1989. The Effects of Conflict Settlement

Process on the Expressed

Degrees of Organizational Commitment Denton.

Unpublished Doctoral

Dissertation, University of North Texas.

Lewis, L. 1967. On Prestige and Loyalty of University

Faculty. Administrative Science

Quarterly. 11(March 1967): 629.

Mathis,R.L.and Jackson,J.H.2002 Human Resource

Management : Essential Perspectives. Ohio:South
Western College Publishing.

Morrow, P.C. 1987. Work Commitment and Job

Satisfaction Over Three Career Stage.
Journal of Vocation Behavior.

24 (July 1980) : 330-

346.
Muchinsky, P.M. 1993. Psychology Applied to Work: An
Introduction to Industrial and
Co.

Organizational Psychology. California: Cole Publishing

Porter, L.W. and R.M. Steers. 1973. Organizational Work

and Personal Factors in

Employee Turnover and Absenteeism. 80 (September

1973): 151-176.

Schultz, D.P. and S.E. Schultz. 1998. Psychology and Work

Today : An Introduction to

Industrial and Organizational Psychology. (7

th

ed.) .

New Jersey : Prentice Hall, Inc.

Sheldon, M.E. 1971. Investment and Involvement as
Mechanism Predicting Commitment

to the Organizational. Administrative Science

Quarterly. 16 (June 1971): 143.

Sorensen, W.B. 1985. A Causal Model of Organization

Commitment Job Satisfaction.

Nursing Personnel Military Hospital. Iowa:

Unpublished Doctoral Dissertation,

University of Iowa.

Spector, P.E. 1996. Industrial and Organizational

Psychology : Research and practice.

New York : John Wiley & son, Inc.

Steers, R.M. 1977.

Antecedents and Outcomes of

Organizational Commitment.

Administrative Science Quarterly. 22 (March 1977):

46-56.

Stone, E.F. and W.P. Porter. 1975. Motivation and Work

Behavior. New York:
McGraw-Hill.

Strauss, G. and L.R. Sayles. 1980. Personnel: The Human

Problems of Management.

Englewood Cliffs, New Jersey: Prentice-Hall.

Witting, U.K. 1985. Determinants and Consequences of
Organization Commitment:

A Comparison Between Value Commitment and

Continuance Commitment.

New York: Unpublished Doctoral Dissertation. City

University of New York

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