INFORMATION SYSTEM STRATEGIC PLANNING PRACTITIONER'S NOTE - Draft Version

OPEN PRACTITIONER NOTES:
INFORMATION SYSTEMS STRATEGIC PLANNING BASICS
Version 1.2 2009
Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

INTRODUCTION
The practitioner's note presents lesson-learned from openly published documents that offer standards
framework, methods, and templates in doing Information systems strategic planning. It puts together
the references and tools to identify the information, to construct the analysis, to define the options,
and to compose the documents in doing information systems strategic planning.
The practitioner's note demonstrates the principle of “not-to-reinvent the wheel” by improving from
existing practices, guidance and standards. The identified knowledge items are logically structured
to support the learning needs of those who attend the e-government management training. It is
intended for the users to read, write, evaluate, implement and improve an information systems
strategic plan.
It guides the government leaders and workers to build their knowledge, decision points, and action
items in communicating and doing information systems strategic planning in their organization. The
aggregated information provides the empowering content to benchmark current practices, and to
make improvement to the knowledge resources of the organization on the disciplines of information
systems strategic planning.
The practitioner's note provides essential concepts, procedures, templates and software that are used
by the note-taker to facilitate the information systems strategic planning of select government and
non-government organizations. It includes evaluated content considered by the e-government
management training participants to be usable to communicate and implement information systems
strategic plan.
The information systems strategic planning is a preconditions to promote aligned and logically planned
ICT initiatives and resource investment for the organization. It provides the strategic fit of all
programs to match the intent, context, capability, and risks defined by the organization as a whole.
The planning documents define and elaborate the performance metrics and the critical success factors
in the delivery of the strategic programs and projects that are deemed to bring change improvement
to the organization.
The practitioner note is an open content project. The note-taker DOES NOT REPRESENT the
aggregated framework and brand names mentioned in this open content project.
The cited documents, products and services are presented to freely promote discovery and informed
decision on the use of information and communications technology standards, methodology and
software to realize the goals of effectively deliver the e-government services to all.
The users must exercise DUE DILIGENCE in appraising the applicable use of the concepts, framework,
methodology, template and software in their organizational setting.
The users are FREE TO USE the digital copy of this open document as long as proper attribution, no
modification is done and respect of the copyrights limitations and acceptable use policy of the cited
materials are observed.

Table of Contents
Part 01: Information Systems Strategic Planning Framework.......................................4
1.1 Definitions..........................................................................................4
1.2 The Need for Strategic Planning.................................................................5
1.3 Strategic Planning Decision Points..............................................................6
1.4 Strategic Alignment Model.......................................................................7
1.4 Phases of Information Systems Strategic Plan.................................................9
1.3 Test of Effective Strategy.........................................................................9
Part 2. Doing Information Systems Strategic Planning..............................................10
2.1 Process Checklist.................................................................................10
2.2 Information Systems Strategic Planning Questions..........................................11
Worksheet 01: Strategic Intent............................................................................12
Worksheet 02: Strategic Baseline..........................................................................12
Worksheet 03: Strategic Goals.............................................................................14
Worksheet 04: Strategic Program..........................................................................14
Worksheet 05: Strategic ICT Services.....................................................................15
Worksheet 06: Strategic ICT Services Performance Metrics...........................................15
Worksheet 07: Strategic ICT Investment (New Requirements).......................................15
Worksheet 08: Financial Valuation of the Strategic Investments.....................................16
Worksheet 09: Strategic Plan Implementation Time line..............................................16
Worksheet 10: Implementation Roles and Responsibilities............................................16
Worksheet 11: Information Systems Strategic Plan Document Template...........................17
ABOUT THE NOTETAKER:................................................................................24

Part 01: Information Systems Strategic Planning Framework
1.1 Definitions
Strategic Planning and Information System

Strategic planning is the methodical process of envisioning the desired future of the
business, and translating the vision into broad definition of goals or objectives, and the high
level identification of the steps and investments to achieve the defined targets within the
defined time continuum.
Information system is composed of users, suppliers, organization, location, data, data store,
process, procedures, methods, controls, rules, technology, and products that interact as a
system to generate the knowledge, decision and artifacts that are necessary to deliver the
expected outcomes of the business domains and of its stakeholders, customers and workers.
Information and Communications Technology and Information Systems Strategic Plan
Information and communications technology is the configuration of electronic devices ,

operating systems, program logic and platforms, and standard references to compose the
infrastructure that allow the digital capture, manipulation, storage, presentation, and
sharing of data and information which are necessary to do business transaction, decision-
making, and product creation.
Information systems strategic plan it is the living document resulting from the methodical
process of envisioning the desired future state for the information systems based on the
vision articulated by the business. It defines the goals or objectives to make the effective
alignment of information and communications technology to the required information
systems that fulfill the strategic intent and performance metrics of the business.
The process involves the taking of inputs (information), categorization and analysis of
knowledge (truths), and identification of options (decisions) in the light of anticipated risks
and possibilities in order to map out the approaches, goals, and objectives to align ICT to
strategic intent of the business within the defined time continuum. The outcomes of the
information systems strategic planning are expected to keep the organization focused and
unified on the aligned value of information and communications technology as the means to
fulfill the ends of the business strategy.
Information systems strategic planning involves the collaborative engagement between the
business management and ICT management to define, agree, and communicate the vision,
goals, objectives, action, requirements, and governance in realizing the integrated change
of the business through the ICT supported information systems.

1.2 The Need for Strategic Planning
What are the indicators to tell the need for strategic planning?
The following descriptions provide the indication of a working strategic plan in an

organization. Examine the need for strategic planning by connecting the situation of your
organization to the listed descriptors, and state your agreement or disagreement of their
presence.
The higher are the items of disagreement speak of the need to initiate strategic planning.
DESCRIPTORS PRESENCE
1 The organization and its ICT project has clear vision of what it AGREE DISAGREE
wants to achieve and there is a consensus around this vision by
all stakeholders.
2 Value issues are often discussed in the organization and ICT AGREE DISAGREE
project and there is agreement on the values base of the
organization and ICT project.
3 The current mission statement of the organization reflects AGREE DISAGREE

clearly what the organization and ICT project does, for whom,
and why it is important.
4 The organization and ICT project regularly reflects on its AGREE DISAGREE
strengths and weaknesses and on the opportunities and threats
in the environment.
5 The organization and ICT project finds it easy to prioritize, AGREE DISAGREE
making a distinction between what it must do, what it should do
and what it would like to do.
6 The organization and ICT project has clear indicators by which it AGREE DISAGREE
measures the impact of its work.
7 The way in which the organization and ICT project is structured AGREE DISAGREE
internally makes sense in terms of efficiency and effectiveness.
8 The work done by the business units and ICT project fits AGREE DISAGREE
together coherently in the different areas of work. The work
results fit well with one another.
9 The external and internal contexts in which the organization and AGREE DISAGREE
ICT project operates are relatively stable and there have been
no major changes in the past year.

1.3 Strategic Planning Decision Points
What are the decision domains in doing strategic planning?
The following decision points categorize the understanding and and shared choices to be
elaborated and opted during the strategic planning. It anticipates the kind of information to
be gathered and evaluated in order to compose the knowledge to be communicated in the
strategic plan.
DECISION AREA DESCRIPTION

Identity Decision on the purpose that must be embodied in the actions of the
organization. It is expressed in the chosen mission statements, values,
and objectives.
Capability Decision on what can be done, capability to exploit, capacity to
optimize, and capital to utilize.
Differentiation Decision on what make the organization different in comparison to
similar business and what unique value to realize with the targeted
customers.
S.W.O.T. Situation Decision on the organizational strength, weakness, opportunities and
threats to be mitigated and exploited to realize the defined purpose.
P.E.S.T. Environments Decision on the political, economic, social, and technology environments
to exploit for development, or to consider as risks for mitigation.
Gaps Decision on the critical performance deficiencies and change directives
to move the organization towards it defined identity and differentiating
value.
Change Goals and Decisions on critical targets and performance outcomes to be realized
Objectives by the organization within the plan's prescribed time continuum.
Action Decision on the aligned programs and project options to insure the
effective, efficient, and timely delivery of the goals and objectives
within the targeted future.
Requirements Decision on the investment items, and the sourcing strategy to support
the availability and sustainability of goods and services.
Funds and Decision on fund sources and sustaining the costs behind the
Sustainability requirements.
Schedule Decision on the tasks, activities, and time line in building the
requirements of the strategic action.
Governance Decision on how the strategic plan will be implemented, and the
organization to insure control and monitoring of the successful delivery
of the plan.

1.4 Strategic Alignment Model
The challenge of realizing the value of strategic investments on information and

communications technology must address first the alignment between the business strategy
and the ICT services strategy of the organization. And secondly the need to define and form
the dynamic administrative process to ensure the contiguous alignment between the business
domain and the ICT services domain. (Venkatraman, Henderson and Oldach)
The process of information systems strategic planning must identify the maturity status of the alignment
between business strategy and ICT services strategy. The developed plan must embody the strategic
alignment model that makes the strategic information systems serve the synchronize goals and outcomes of
the business and ICT domains.
References on strategic alignment model speak of four domains.
ALIGNMENT DOMAINS DESCRIPTION

1 Business Strategy It speaks of business scope, distinctive competencies, and
business governance.
2 Organization Structure It speaks of administration roles and responsibilities

structure, processes, and skills.
3 Information and Communications It speaks of technology scopes, systems competencies and

Technology Strategy metrics, and ICT services governance.
4 Information and Communications It speaks of the information technology architectures,

Technology Infrastructure standards, methodology, people capabilities, support
organization, service processes, acquisition practices,
service level metrics, security and safety, and business
continuity.

Alignment Perspectives and Responsibilities
Strategy Execution (Arrow 1)

The business strategy serves as the driver in selecting the appropriate design of the organization, and in defining the
logical framework of the information systems structure.
The business top management works as the strategy formulator, and the the strategy implementation belong to the
Information systems management.
Technology Potential (Arrow 2)
The business strategy maintains its being the driver of organizational intent and change, and it includes the articulation of
the IT strategy to support the chosen business strategy and the consequent specifications of information systems
infrastructure and processes.
The business top management works for the technology vision to be embodied in the formation of the IT strategy that will
support the chosen business strategy. The information management serves as the information and technology architect
who efficiently and effectively designs the executes the required information systems infrastructure that is consistent with
the external components of IT strategy (scope, competencies, and governance.
Competitive Potential (Arrow 3)
This perspective defines the exploitation of emerging capabilities of ICT to have impact on new products and services of
the business scope, to have influence on the distinctive competencies, and to change the forms o organizational
relationships..
The business top management works as visionary to articulate the value and impact to the business strategies of the
emerging ICT competencies, functions, and solutions. The ICT management serves as catalyst, who identifies and
interprets the trends in the IT environment to assist the business managers to understand the potential opportunities and
threats from an IT perspective.
Service Level (Arrow 4)
This perspective focuses on how to build high standard ICT organization with the business organization.
The business top management serves as the prioritizer who articulates how best to allocate the scarce resources both
within the organization as well as in the IT marketplace (in terms of joint ventures, licensing, minority equity investments,
etc.) The ICT management serves as the service business lead.

1.4 Phases of Information Systems Strategic Plan
Anita Cassidy in her book, A Practical Guide to Information Systems Planning, identified four broad
phases of the strategic planning.
Phases Description
Conceptual Phase In this stage the organization defines the vision, mission, purpose,
processes and scope of the strategic plan.
Analytic Phase In this stage the organization performs the internal and external
scanning of the environment in order to provide the information to
guide the strategic planning effort.
Planning Phase In this stage the organization develops the objectives, strategies,
options, priorities, resources, and recommendations in order to
achieve the expected end results.
Monitoring and Evaluation Phase In this stage the organization defines metrics to control
implementation, and to provide input for continual improvement and
adjustment of the defined strategic plan.
1.3 Test of Effective Strategy
THE TESTS THE INDICATORS

Goodness of Fit Test The strategy has to be well matched to industry and competitive conditions, market
opportunities and threats, and other aspects of the enterprise's external
environment. It has to be tailored to the company's resource strengths and
weaknesses, competencies, and competitive capabilities.
Competitive The effective strategy leads to sustainable competitive advantage.

Advantage Test The bigger the competitive edge that a strategy helps build, the more powerful and
effective it is.
Performance Test The effective strategy boosts company performance. Two kinds of performance
improvements are the most telling of a strategy's caliber: gains in profitability and
gains in the company's competitive strength and long-term market position.

Part 2. Doing Information Systems Strategic Planning
2.1 Process Checklist
The essential activities and the key deliverable in doing information systems strategic planning.
Steps Activities Deliverables

1 Initiate Planning Justification, Process Framework and Methods
Agreement, Cost and Fund Approval
2 Organize Planning organizational structure, stakeholders,

communication and decision-making flow, roles and
responsibility matrix
3 Plan to Plan Strategic Planning Development Plan, Work Breakdown

Schedule, and Budget
4 Baseline Inventory and Research Process, Skills and Assets Inventory Document, Issues
and Trends Research Findings, Request for Information
Responses
5 Baseline Situational and Risks Analysis Process and Assets Performance Audit Report, Gaps and
Risk Analysis Report.
6 Vision, Goals, and Action Setting Mandate, Mission, Vision, Goals, and Programs
Approved Document
7 Solution Conceptual Modeling Enterprise Architecture Document, Services and

Application Reference Document, Data Reference
Document, Technology Configuration Document,
Sourcing and Development Strategy.
8 Requirements, Investments, and Funds Good and Services Investment Matrix, Financial Work
Definition plan and Fund Sources
9 Governance Framework Setting Management reference to control the performance,

metrics, deliverables, risks, and continual improvement
of the planned strategies.
10 Implementation Plan Formulation Information Systems Strategic Implementation Plan

Document – purpose, organization, fund source, tasks,
activities, time frame, requirement and deliverables.
11 Information Systems Strategic Plan A Strategic Plan Log Frame, Approved ISSP Template
Integration Document Authoring and from regulatory body.
Review
12 Information Systems Strategic Plan Communication document, endorsement and approval
Communication and Approval signature, publication vehicle and artifacts.

2.2 Information Systems Strategic Planning Questions
Define the key questions to build up the knowledge requirements to gather input, to perform
analysis and to formulate decision in doing information systems strategic planning.
MANDATE What is the legal basis and related order that define the business of the agency, its the functional
definition, and appointed organization?
MISSION What are the high level purposes and directives to execute the legal order?
VALUES What “good” the organization has to embody in executing the mission. It also means, what
“evil” to be eliminated in pursuance of the underlying positive principles of the mandate and
mission?
VISION What is the envisioned condition of the future for the organization that reflect the achievement
of the mandate, the mission, and values for the organization within a defined timed horizon and
under the condition of using the ICT tools and services?
BASELINE What is the picture of the current state of the organizational components in terms of how it is
achieving the mission, values, and vision in the light of the existing process, information,
technology, and products. Identification of the business and technology trends and external
demands that the organizations are facing from related organization, standard and regulatory
bodies?
ANALYSIS What are the gaps in contrasting the current business, information and technology situation with
the mission, values, and vision of the organization. Describe and rate the impact of the risks if
the analyzed gaps prevail in the next desired future state of the organization?
GOALS What are the targets (based on the analyzed change offered by relating the situation to the
mission, values and vision) to be achieved in order to bring about the integrated change in the
targeted time frame for the vision realization. Goals speak of the strategic thrust to push the
organization forward?
ACTIONS What are differentiating strategies, initiatives, programs or project options to be executed in
order to realize the defined goals Action speaks of the prioritized strategic program to embody
the strategic thrust?
OBJECTIVES What are the measurable outcomes to indicate successful performance of the stated actions?
SOLUTIONS What are the drawings that represent the integrated solution conceptual model to deliver the
defined strategic objectives? The conceptual model must present the integrated change to
realize in the performance, business, information and technology reference models of the
organization. It must demonstrate the relational integration of the enterprise architecture
components to realize the ends defined for the stakeholders and partners of the organization.
REQUIREMENTS What are the critical success factors, investment components (goods and services), people skills,
methods, and schedules to deliver the stated solution conceptual model?
FINANCE What is the estimated cost of the requirements, and how the cost will be valued in relations to
targeted benefits for the organization? How are the cost requirements be capitalized and
financially sustained (GAA, ODA, MOE etc)?
GOVERNANCE Define the organizational and decision structure to manage the planning, implementation, and
continual improvement of the information systems strategic plan?
IMPLEMENTATION What are the planning components to implement the strategy, and the means to monitor the
PLAN execution of the planned implementation?

Worksheet 01: Strategic Intent
No Components Description
1 Mission Statement of Purpose
2 Values Statement of the positive principles to embody the action of the business
3 Vision Statement on the envisioned future state of the business
4 Domains Categories of performance areas of the business to realize the vision
5 Goals List of targets to be achieved in the defined performance areas of the
business.
6 Services Categories of programs or products to implement the goals
7 Outcomes List of measurable results to be realized by the category of services
8 Investment Configuration of goods and services to support the outcomes, it includes the
estimation of cost and capitalization sources.
9 Governance Flow chart of roles and responsibilities structure to sustain and control the
initiation, planning, execution, and continual improvement of the services,
investments and results.
Worksheet 02: Strategic Baseline

Specific internal and external variables that describe the operational status and management of the
organization, and will provide the proper assumptions in establishing the goals and actions to be
selected in bringing about the vision of the future.
2.1 Business Organization Reference Model
Business Reference Model Name: What is the standard name of the business in relation to its reference model?
Industry Segment: What industry sector the business is identified? (retail, manufacturing,
education, regulatory, etc.)
Business Domain Scope: What are the scope category of the business area in terms of the primary
functions to fulfill? (ordering, delivery, billing, etc.)
Business Area: What are the collection of business process (tasks) in the defined scope
category? (order registration, order review, order reply, order confirmation,
etc..)
Business Outcomes: What are the expected outcomes from the collection of business process?
(Efficient transaction to receive, to approve, to communicate, and to realize
customer's order.)
Business Suppliers Who are critical providers of inputs for the business area to deliver the
business outcomes?
Business Customers Who are beneficiary of the results generated by the activities of the business
area?
Business Organizational Tree Who are responsible in management of the business, and the structural tree of
their roles, responsibilities, and dependencies??

2.2 Operation S.W.O.T.
No. Performance Areas Strength Weakness Opportunity Threats

1 Policies, Strategies, Goals,
Objectives and Programs
2 Skills and Experts
3 Process
4 Governance
5 Products and Services
Quality Management
6 Customer Relationship
7 Information Management
8 Fiscal Management
9 Resource Management
10 Technology, Tools,
Standards and Methods
11 Acquisition and Service
Provider Management
12 Compliance and Continual
Improvement
2.3 ICT Services Performance Status
ICT COMPONENTS PERFORMANCE STATUS

No. Service Areas Inventory Location Availability Reliability Usability Security Cost
Assets Users
1 Workstations
2 Network Devices
3 Network Cabling
4 Servers Hardware
5 Network Services
6 Office Software
7 Specialized Software
8 Web Services
9 Security Services
10 Storage Services
11 Application Services
12 Database Services
13 Active Directory
14 Bandwidth Services
15 Help Desk
16 Service Management
17 Support Equipment
18 Power Management

2.4 Environment Condition
Specific external trends, scenario, and changes that currently exist or anticipated to emerge, and will
provide the opportunity, constraint and risks in the implementation of the strategic intents.
Organization Domains Political Economic Regulatory Industry Technology

Business Model
Information Model
Technology Model
People Capability
Providers Capability
Culture Maturity
Worksheet 03: Strategic Goals
Performance Areas What to Achieve What to Preserve What to Avoid What to Eliminate
Business Model
Information Model
Technology Model
People Capability
Providers Capability
Culture Maturity
Worksheet 04: Strategic Program
Performance Areas Goals Program Name Key Performance Indicators

Business Process
Improvement
People Capability
Information Maturity
Service and Product
Quality
Customer Relationship
Revenue Generations
Product and Services
Innovation

Worksheet 05: Strategic ICT Services
Solution Attributes Item List and Drawing References

Services Name
Services Objectives
Services Business Owners
Services Stakeholders
Performance Model
Process Model
Data Model
Application Model
Infrastructure Model
Integration Model
Standard References
Security Framework
Service Levels
Competency Needs
Worksheet 06: Strategic ICT Services Performance Metrics
ICT Services Key Performance Critical Success Factors Means of Verification

Indicators
Communication Services
Data Services
Application Services
Security Services
Knowledge Management
Worksheet 07: Strategic ICT Investment (New Requirements)

Control Configuration Items Deployment Supported Number Estimated Delivery Fund
Number Location Business Needed Cost Schedule Source
Areas
1 Computer Desktop
2 Computer Laptop
3 Computer Server
4 Network Devices
5 Network Cables
6 Software (New Systems)
7 Software (Upgrade Version)
8 Bandwidth Services
9 Service Support
10 Patches and Utilities

Worksheet 08: Financial Valuation of the Strategic Investments
Investment Item Total Cost Return of Investments Pay Back Period

Communication Services
Application Development
COTS Acquisition
Training and Certification
Worksheet 09: Strategic Plan Implementation Time line
Goals Services/Project Deliverables Dependencies Start Period End Period
Worksheet 10: Implementation Roles and Responsibilities
Tasks Name Responsible Accountable Expert Worker

Worksheet 11: Information Systems Strategic Plan Document Template
EXECUTIVE SUMMARY
PART 1: ORGANIZATIONAL PROFILE
DEPARTMENT/AGENCY VISION/MISSION STATEMENT

A.1. Mandate
A.2. Vision
A.3. Mission
A.4. Strategic Goals and Program
• Strategic Goal 1:
o Program Item 1:
o Program Item 2:
• Strategic Goal 2:
o Program Item 3
o Program Item 4
DEPARTMENT/AGENCY PROFILE
B.1. Name of Designation Information Systems Planner
B.2. CURRENT ANNUAL BUDGET
FUND SOURCES AMOUNTS
B.3. ORGANIZATIONAL STRUCTURE

COMPONENTS COUNTS
B.4. ORGANIZATIONAL FUNCTIONAL CHART

• Functional Flow Chart
C. THE DEPARTMENT AND ITS ENVIRONMENT

▪ Functional interface chart in relation to its customers and organizational linkages.
D. PRESENT ICT SITUATION (STRATEGIC CHALLENGE) –AS-IS-STATUS AND GAPS

E. STRATEGIC CONCERNS FOR ICT USE
E.1 DESCRIPTION:
• What kinds of strategic gaps that information and communications technology shall be able to
fill-in?
• What kind of changes or improvement requirements that the use of ICT shall be able to
enable?
• What kind of agency risks that the use of ICT shall be able to mitigate?
• In what functions of the agency that the use of ICT shall have high level of impact in terms of
service quality, efficiency, timeliness, accountability and security?
E.2 DETAILS
Major Functions Critical Problems Intended Use

Management/Operating Of ICT
Business Systems
PART 2: NFORMATION SYSTEMS STRATEGY
CONCEPTUAL FRAMEWORK FOR INFORMATION SYSTEM
input-storage-process-output-sharing model
DETAILED DESCRIPTION OF THE ICT PROJECTS
ICT PROJECT 1:
B.1.1 PROJECT NAME:
B.1.2 DESCRIPTION:
B.1.3 STATUS:

DETAILED DESCRIPTION OF INFORMATION SYSTEMS
NAME OF DESCRIPTION STATUS DEVELOPMENT COMPUTING SCHEME

INFORMATION STRATEGY
SYSTEM /
SUBSYSTEMS
EXISTING PROPOSE
IMPACT AND LINKAGES OF INFORMATION SYSTEM
NAME OF IMPACTS LINKAGES

INFORMATION
SYSTEM /
SUBSYSTEMS
Strategic Benefits Internal Users External
Objectives &
Programs
Owner(s) User(s) User(s)
DATABASE REQUIRED
Name of General Status Information Data Archiving, Storage, Media

Database Content Systems
Description Served
NETWORK LAYOUT
Network diagram of existing configuration and planned requirements

PART 3: INFORMATION AND COMMUNICATIONS TECHNOLOGY SOLUTIONS
ICT SOLUTIONS OF THE INFORMATION SYSTEMS
Name of Information Systems ICT Solutions

Existing Proposed
ICT STRATEGY FOR PUBLIC ACCESS
How will the public gains access to the service.
PART 4: INFORMATION AND COMMUNICATIONS TECHNOLOGY SOLUTIONS
ICT RESOURCE REQUIREMENTS

A.1. HARDWARE
ITEMS NUMBER OF UNITS
EXISTING YEAR 1 YEAR 2 YEAR 3 TOTAL
A.1.1 NETWORK AND TELECOMMUNICATIONS
A.1.2 DEPLOYMENT OF ICT EQUIPMENT
NAME OF OFFICE/ ITEMS NUMBER OF UNITS

ORGANIZATIONAL
UNITS
EXISTING PROPOSED

A.2. SOFTWARE
ITEM VERSION LICENSE NUMBER OF LICENSES

TYPE TYPE
A.3. ICT SERVICES
TYPE NUMBER OF UNITS
A.4. ICT MANPOWER AND ORGANIZATIONAL STRUCTURE
A.4.1 DEPLOYMENT OF ICT EQUIPMENT
TYPE NUMBER OF UNITS

A.4.2 EXISTING ICT ORGANIZATIONAL STRUCTURE
A.4.3 PROPOSED ICT ORGANIZATIONAL STRUCTURE
A.4.4 .PLACEMENT OF THE PROPOSED ICT ORGANIZATIONAL STRUCTURE IN THE AGENCY ORGANIZATION
CHART
A.4.5 ICT TRAINING NEEDS
ICT COURSES NUMBER OF TARGET PARTICIPANTS
TITLE
CLASSIFICATION DESCRIPTION YEAR 1 YEAR 2 YEAR 3 TOTAL
B.OTHER RESOURCES
PART 5: DEVELOPMENT AND INVESTMENT PROGRAM
A. ICT PROJECTS IMPLEMENTATION SCHEDULE
NAME OF ICT PROJECTS YEAR 1 YEAR 2 YEAR 3

B. INFORMATION SYSTEMS IMPLEMENTATION SCHEDULE
NAME OF INFORMATION / SUBSYSTEM YEAR 1 YEAR 2 YEAR 3

/MODULES
SUMMARY OF INVESTMENT
BUDGET / ITEM ACCOUNT FINANCIAL REQUIREMENTS IN PESOS
YEAR 1 YEAR 2 YEAR 3

TOTAL

ABOUT THE NOTETAKER:
John Macasio
Mr. Macasio is currently the ICT project consultant of the Department of Education, Office of the Secretary,
and of the Technical Education and Skills Development Authority, e-TESDA PMO. He also serves as the e-
Government Management Training Consultant of the National Computer Institute, Commission on Information
and Communications Technology.
He served as training consultant to some government agency-based trainings on ICT Project Management,
namely Bureau of Internal Revenue, Land Transportation Office, Central Bank, Land Bank, and Intellectual
Property Office.
Mr. Macasio is professionally trained on ITIL Service Management Framework, Oracle Database Administration,
and Microsoft Windows and Linux Network Services. He was the ICT Services Group Head of Far Eastern
University for eleven years.
He co-authors the United Nations APCICT Academy module on the Essentials of ICT Project Management for
Government Leaders. He is the project consultant of CESB in the formulation of the National Competency
Standards for CESO. He is the developer and administrator of the capability building projects on digital
citizenship located at www.aralanet.org and www.onecitizen.net. He has written the other practitioner's
notes on Doing Enterprise Architecture Modeling, Basics of ICT Project Management, ICT Services Management
Essentials, and OpenDesk ICT for Teaching and Learning.

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OPEN PRACTITIONER NOTES:

INFORMATION SYSTEMS STRATEGIC PLANNING BASICS

Version 1.2 2009

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

Strategic Planning and Information System

Information and Communications Technology and Information Systems Strategic Plan

Information and communications technology is the configuration of electronic devices ,

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

The following descriptions provide the indication of a working strategic plan in an

3 The current mission statement of the organization reflects AGREE DISAGREE

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

What are the decision domains in doing strategic planning?

DECISION AREA DESCRIPTION

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

The challenge of realizing the value of strategic investments on information and

References on strategic alignment model speak of four domains.

ALIGNMENT DOMAINS DESCRIPTION

2 Organization Structure It speaks of administration roles and responsibilities

3 Information and Communications It speaks of technology scopes, systems competencies and

4 Information and Communications It speaks of the information technology architectures,

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

Strategy Execution (Arrow 1)

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

1.3 Test of Effective Strategy

THE TESTS THE INDICATORS

Competitive The effective strategy leads to sustainable competitive advantage.

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

2.1 Process Checklist

Steps Activities Deliverables

2 Organize Planning organizational structure, stakeholders,

3 Plan to Plan Strategic Planning Development Plan, Work Breakdown

7 Solution Conceptual Modeling Enterprise Architecture Document, Services and

9 Governance Framework Setting Management reference to control the performance,

10 Implementation Plan Formulation Information Systems Strategic Implementation Plan

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

Worksheet 02: Strategic Baseline

2.1 Business Organization Reference Model

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

No. Performance Areas Strength Weakness Opportunity Threats

2.3 ICT Services Performance Status

ICT COMPONENTS PERFORMANCE STATUS

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

Organization Domains Political Economic Regulatory Industry Technology

Worksheet 03: Strategic Goals

Worksheet 04: Strategic Program

Performance Areas Goals Program Name Key Performance Indicators

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

Solution Attributes Item List and Drawing References

Worksheet 06: Strategic ICT Services Performance Metrics

ICT Services Key Performance Critical Success Factors Means of Verification

Worksheet 07: Strategic ICT Investment (New Requirements)

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

Investment Item Total Cost Return of Investments Pay Back Period

Worksheet 09: Strategic Plan Implementation Time line

Goals Services/Project Deliverables Dependencies Start Period End Period

Worksheet 10: Implementation Roles and Responsibilities

Tasks Name Responsible Accountable Expert Worker

Open Practitioner's Notes on Information Systems Strategic Planning ww.onecitizen.net

PART 1: ORGANIZATIONAL PROFILE

DEPARTMENT/AGENCY VISION/MISSION STATEMENT