Components of Attitudes
Cognitive: This represents our thoughts, beliefs and ideas about something. Typically these come to
light in generalities or stereotypes, such as ''This job isn't challenging; work is important to me.''
Affective: This component deals with feelings or emotions that are brought to the surface about
something, such as fear or hate. Using our above example, someone might have the attitude that
they hate teenagers because they are lazy or that they love all babies because they are cute.
Conative: This can also be called the behavioral component and centers on individuals acting a
certain way towards something, such as 'we better keep those lazy teenagers out of the library,' or
'I cannot wait to kiss that baby.'
Satisfaction(Garima)
Fulfillment of one's wishes, expectations, or needs, or the pleasure derived from this.
Employers are faced with the task of motivating employees and creating high job satisfaction
among their staff. Creating programs and policies that develop job satisfaction and serve to
motivate employees takes time and money to create. When the employer understands the
benefits of job satisfaction and motivation in the workplace, though, the investment in
employee-related policies can be justified.
Job Duties
Employees who are satisfied with their jobs and motivated by the company to succeed will also
work to create more efficient job processes. Managers should meet at least monthly with
employees to discuss the efficiency of their job duties and how they can be improved to
increase productivity. The company that sets out to create a satisfying workplace will be privy
to feedback from employees who would like to increase the level of job satisfaction they
experience, resulting in open communication between management personnel and workers.
Employees will want to maintain that satisfying work environment, and they will regularly
supply opinions and feedback that they feel is necessary to preserve the positive workplace
atmosphere.
Volunteering
When staff members are unmotivated and dissatisfied with their jobs, they tend to not pursue
additional tasks that may help the company succeed. For example, dissatisfied employees will
generally not offer to volunteer for committees that plan the annual company picnic or help
move departments from one part of the office to another. When the company creates an
atmosphere of job satisfaction and properly motivates employees, it can be easier to find
volunteers to complete outside projects that are necessary for improving company morale or
the operation of the organization.
Performance(Levi)
An organization is nothing without its people. A high performance workplace exists when everyone
in the organization shares the same vision and trusts and values each other's contributions.
Responsibility and trust leads to engagement, commitment and high performance.
Organizations where people are properly managed bring about self-motivation to do a good job.
Being properly managed does not mean treating everyone the same because that would mean
treating employees who contribute the least to the organization the same way as those who
contribute the most. High performing employees don't enjoy working for a manager who treats
everyone the same because they discover that their exemplary performance provides no benefit.
Excellence in managing people equates to excellent people.
People management experts agree that real motivation comes from within an individual when that
individual feels valued and feels that the work he or she does contributes to the goals of his or her
organization.
In addition, people are motivated when the organization works on the premise that everyone in the
organization has talent which must be developed. The development of talent enables both job
enrichment and job enlargement. People feel trusted to complete tasks with more complexity and
feel that their superiors have faith in their abilities. When managers take an interest in coaching
and developing their employees, employees generally take up the challenge.
Smart organizations understand that their primary goal is to enhance the performance of their
people. In a knowledge work economy, people are the engine that keep companies growing,
adapting, improving and innovating. Not surprisingly, thoughtful workplace design can be a
powerful tool for supporting employee performance. And a collateral benefit is that what typically
supports productivity also enhances employee health and wellness its all interrelated.One way to
better understand the nature of human performance is through a definition used by organizational
psychologists, who believe it is enabled through a blend of ability, motivation and opportunity.
Performance is a function of the three factors acting together. Ability has to do with whether a
person can do a task. Motivation is a measure of whether a person wants to do it. Opportunity is
about accessibility; a person cant do a task if she is not given a chance or if she is denied access to
necessary resources or amenities.
An attitude is generally the way a person responds to his/her environment either negatively or
positively. This attitude can have a conscious and subconscious aspect, meaning you know it's
affecting you or you might not even know how your environment changes your attitude. A
person who has a positive attitude can inspire and lift the spirits of her/her co-worker, while a
person with a negative attitude can lower their co-workers spirits and instead of motivating and
inspiring their co-workers; negative people tend to discourage their co-workers. A positive or
negative attitude of an employee affects their work performance and the performance of the
people they work with.Attitudes do not necessarily create competition in the workplace, but
they enhance the competitive environment. A negative attitude in the workplace creates an
atmosphere of distrust among employees and causes employees to attempt to achieve success
at the expense of each other. In a workplace with a positive attitude, competition is seen as a
motivator that inspires employees to perform at their best to improve productivity. Attitude is
good in the work place as long as it is positive, because this doesn't only benefit you but
everyone around you, a negative attitude will decrease your chances of success in your
workplace.
Reflection
If I had an employee exhibiting bad behavior, I would solve it by approaching him/her. I would
call the employee in for a talk, and explain to him/her that his behavior is inappropriate in the
workplace. I would tell the employee examples of the bad behavior being shown. I would
explain to the employee how attitude problems can affect the workplace. I will then tell the
employee that the company comes before him or her, and in order for the company to be
successful, its workers need to behave. Finally, I would tell the employee he has to choices to
make. One is to take up a second chance and improve his/her attitude and never exhibit bad
behavior again. The other choice is to realize that the he/she cannot change and leave the
company. Both choices will end up with the bad attitude in the workplace being neutralized,
and will also help the person improve in behavior.