SOP - Payroll Trigger 1 | Payroll data requirement for pay to tou Data payrolis avaliable and Input employee Output 100% accurate HR Dept | HRDept =| HRDept_ =| F&ADeDt | HR Services 1 HRMgr | HRDirecor 1 Finance Drector_-| BADER 1 1 ' I \ I Ga |! ' i I ' I ¥ \ I Gacaa | | ! (stenaro eves ‘ree bons)” | 1 I i I ¥ 1 I Cacuate saiay | | ! ‘Teome:veney |! ! i I i I ' I * i I I I I I prov | ves >< nga ves ete SOP Payable for payrol |SOP — Leave Trager / ceive leave request utp eave i Receive leave request Output Lu u User HR Dept ser Manager Level HR Services Leave / not attendant Request| using FICK 1 Verify FICK q Input To HR. Database EndSOP — Out Patient Claim Trigger 1 Input Receive out patient ciaim request Output (Out patient claim request paid User HR Dept HR Services Finance Director ‘Supporting Director FADept Start No ‘Out Patient Claim Request Yes ¥ (Cek Plafon Yes 7 Process Patient Claim Request 1 ‘SOP Account Payable Ne Ne Confirm to user fq ++SOP — Hospital Insurance Claim Reimbursement me Hospital reimbursement claim output Hospital insurance claim was paid rm T TR be T Cou i i ¥ ! ' ' Tra FsTaTes OH i Fospialinsurance]__} nom saree Roques ‘Availity ' <> No ' ea) | ves i Take payment proposalto. | —_1_>] Process to pay the Receive reimburse {rom insurance Co|SOP - Hospital Insurance Claim Cashless Tigger / Hospital insurance request utput | Hospital insurance pad by insurance Co. 1 HR Dep copa User ' HinSenees | Hospital Insurance Hospital insurance] | ' Request using cardinsurance | : ' : Very with ' | | Process insurance employee of ' ! Claim hospital excess. ' ' ‘amount Pay excess | [Negotiate payment] Report to HR amount fet termwth gt about lam and insurance Co T—] employee (ifany [#7 excess claim (if ' excess claim) | | any)SOP — Register To Jamsostek Tee! Any jamsostek member request Output Jamsostek member request fl ft THR Dept ver HR Services Ineurance Jamsostek Member request I Fill Jamsostek Register Form Card Receive Member | create and send membership card Distribute Card feSOP - Pay Insurance Premi to Jamsostek maa | Seciles coeeme pu Insurance premi to jamsostokis pal input jamsostek Output | prem to jamsostek is paid HR Dept HR Department ‘Supporting Div sparen HR Services Head Of HR Supporting Manager F&ADepariment Get employee's Data t Catster Jot > I No Make Payment ke Pay “avoroved? Make Internal SSOP Account Memo [——t——*} Payable EndSOP — Claim insurance to jamsostek Request claim Cutput | Claim has been paid by the jamsostek HR Dept HR Services Jamsostek Request Claim from employee's ¥ ‘Analyze request ‘claim q Fill Jamsostek [1+ +] “and give the ams 1 giveth Give the claim to ‘employee Process the claim moneySOP - Treat Undisciplined Employee Tigger i Receive undisciplined employee report | Output | Undiscipined employee done properly User Manager Level HR Department Organization Development Execute neuro sae a Sonor, Kor — wf romvernin | tof ree T Peringatanand give ‘minewcaneeny | t me nwo ¢ Ne KD | % i * 1SOP — Recruitment Trager 1 Receive employee request output Employee requirement ful ft User HR Dept Supporing Div ‘Manager level Head Service ‘Supporting Mor Make employee request ‘Analyze man power request ‘Approve? Confirm to user : |] etomepackagele—|Reoruiment | I Hand over to theSOP — Resign eager / Resign ter fom employee Output | Employee's out and administratve's ok er HR Dept ' Supporting HR Sonveas \ warager Make Reson amiisvaon i Letter Process ! Reviee ' . Proposal i Lerroved tet i ' Memo ' ¥ 1 SOP PayableSOP — Promotion /Demotion / Mutation ‘Tigger ‘| Receive promotion / demotion mutation promotion / demotion / mutation request Input request Output ‘done property HR Department ‘Supporting Div OD. ER BIR Supporting Manager Receive Request Form] e Promotion, demotion, mutation y Verify request and compare with HR Development data base Capproved?>—No—>| Confirm to user Ve Pension Sonccecn fe} ww C=) J ExecuteSOP -— Training Taner / Training Need analysis output Training was conduct propery HR Department User 00, ER&IR ‘Training Need ‘Analysis Make Training Receive > ‘Schedule Schedule Execute f+ J Update data EndSOP — Performance Appraisal Trigger ‘| Scheduled performance Appraisal by tou ployee appraise proper Input request Output Employee appraise property HR Dept User 0D, ER&IR Manager Level Recene performance appraisal request Appraise performance q Prepare the tool ‘Show the result to ‘employee completeness [#1 *8 l Update data base + Discuss with ‘employeeSOP — Update Job Description Teaver / Organization change Cupar | Jo descriptions revised propery HR Dept User HR Semtoes Manager Level Recene ‘organization ‘change t [Collecting the data by interview User Verity the result of interview ‘Analyze the result fg ———_;-_______] Make Job Desc Document ¥ Inform the new job] ‘dese to userSOP — The Employee Relation Matter Trigger "ase Receive employee Relation matter Output Employee Relation fx out HR Department HR Department Head Of HR, 0D, ERA IR Receive Relation Matter From User ¥ Collect Data q Analyze Problem ‘and make Result q Execute I Make Report | —__+_______>] receive ReportSOP — Industrial Relation Matter Receive Industrial Relation matter Industrial Relation fx out HR Department 0D, ER &IR HR Department Head Of HR, Receive Relation Matter From User y Collect Data y ‘Analyze Problem and make Result 1 Execute I Make Report |_ _______}______+| Receive Report