situation the best is the troubleshooting guide. In the troubleshooting guide my purpose is to
disseminate information in an informal tone. In that document it was important to match the language
choices of a person with computer issues, with the intent of helping them identify the issue and
implement the strategy best suited to their particular computer issue. This rhetorical situation shaped
the tone of the document and shows my mastery of the SLO.
The fifth SLO states Recognize, evaluate, and employ the features and contexts of language and
design that express and influence meaning and that demonstrate sensitivity to gender and cultural
differences (Bruce). The troubleshooting guide conveys that I have considered my audience and
purpose in the style of writing. The entire document does not use masculine or feminine descriptors,
as the gender of the user is an irrelevant distinction. This is done with the intent to dissuade a gender
bias and shows that this SLO was considered in the writing of this document.
The sixth SLO states Improve ones own and others writing skills through the assessment and
critique of written works (Bruce). Because of the collaborative nature of the entire iFixit project, the
writing in the troubleshooting guide reflects the fact that I was in close collaboration with my
groupmates. The large amount of information to research and gather, as well to write and edit
demanded that my groupmates and I collaborate to produce a quality document.
In the past sixteen weeks, my contemporaries and I have written a large amount of documents that
show our understanding of the SLOs for this class. The important masteries to have achieved
include: formal and informal writing, ethical citation, persuasive arguments, addressing rhetorical
situations, sensitivity, and writing that reflects collaboration. The contents of this portfolio
demonstrate my personal masteries of each of these SLOs and lay a foundation for more works in
my future.
Sincerely,
Amber Pavlovich
Works Cited
Bruce, Leslie. English 360: Technical Writing. California State University, Fullerton, 2014. Web.
Markel, Michael H. Practical Strategies for Technical Communication. Boston: Bedford/St. Martin's,
2013. Print.