Thomas E.

Van Auken
319 W. Summerfield Circle
Anaheim, CA 92802
(714) 600-5756
tva@vanauken.net
WORK EXPERIENCE
Tustin Community Pharmacy Inc. (Healthcare Compounding Pharmacy)
14642 Newport Ave
Tustin, Ca 92780

March 09 to Dec 10
Director of Business Development

Responsible for entire workmans compensation compounding business division. Created new business opportunities for
compounding pain medications. Worked closely with pain management physicians and the pharmacy to develop
compound medications that were therapeutically beneficial and profitable for both the pharmacy and workmans
compensation physicians.
Life Pharmaceutical Management
13896 Harbor Blvd Suite 5C
Garden Grove, CA 92843

March 06 to March 09
Vice President of Operations

Responsible for overall business operations of the sales and administration offices. Overseeing the financial health of the
company. Tracking the P&L of all sales operations leading the office management staff in profitable business practices.
Assisting the sales force in new business development and growth of existing business lines. Negotiate business to
business contracts.
Fujitsu Consulting
Advanced Networking Solutions Division
2314 Route 59 Suite 321
Plainfiled, IL 60644

March 01 to September 03
Global Account Manager

Responsible for the overall management of major global accounts. Served as the primary account contact and maintained
ultimate responsibility for each account. Responsible for worldwide business development and growth. While in this
position, maintained an average margin of 44% in an industry where the average is 15%. Closed out each fiscal at least
140% of quota. Was recognized at the top performing Account Manager within the entire company all 3 years.
DeVry Inc.
One Tower Lane
Oakbrook Terrace, IL 60181

April 99 to March 01
Director of Network Services &
Corporate Security Officer

Responsible for all network operations and telecommunications for Devrys enterprise network consisting of 65 Cisco
nodes. Provided Level 3 support for the entire enterprise by managing a team of 15 engineers. Designed and
implemented the growth and expansion for all DeVry, Keller and Becker campuses and the corporate WAN infrastructure.
Design, implementation and support for all enterprise application services and Data Center operations consisting of 21
AS/400, 6 Sun / Solaris, 36 Windows NT and 5 Citrix / Metaframe servers. Designed and implemented all security
measures for the enterprise utilizing Checkpoint Firewall-1 / Nokia platforms deployed at 65 campuses. Designed and
deployed network and HP OpenView systems monitoring tools to aid in performance, troubleshooting and maintenance.
Responsible for all hardware contract negotiations. Designed and oversaw the construction, migration and equipment
installation of an 8000 square foot Network Operations Center.

Heartland Communications
4032 N. Nashville Ave
Chicago, IL 60634

June 96 to April 99
Network Operations Manager

Responsible for all paging and network operations in the Midwest. Completely designed the installation, growth and
expansion of the overall network for 9 remote locations including LAN & WAN applications using Micom stat muxes,
routers, remote terminal servers and Cisco routers. Utilizing a combination of 56K, 64K, ISDN, Frame Relay, and
fractional T-1 DDS Circuits combined at the LEC then de-muxed through Tellabs DCCS and Channel banks through OCUDPs and into DSU / CSUs to maximize cost savings. Negotiated all LEC contracts for both intra-state and inter-state
traffic. Planned and implemented a company wide conversion from Novell 4.01 servers to Windows NT Servers. Installed
and maintained all company Intranet and Internet servers using Windows NT Server and IIS. Designed all company web
based applications and solutions utilizing Front Page, HTML, and Java Script. Maintained a multi-state paging
infrastructure including 130 remote Glenarye T-8500 / 8600 RF 900 MHz transmitters and Satellite downlink equipment;
including RF Preoperational analysis and new site location, design and installation.
Paging Network of Illinois
215 W. 83rd Street Suite C
Burr Ridge, IL 60521

March 94 to June 96
Systems Manager

Responsible for all paging and network operations in Illinois, Wisconsin, Iowa, and Indiana, all Regional paging and IS
networking for the Central Region of the US. Overseeing the Systems Department by managing a team of 16 technicians,
2 second level technical managers and 1 administrative assistant. Grew the system from a 70-transmitter terrestrial link
based system to a 500 plus Motorola Nucleus and Glenarye 900 MHz satellite link based transmitter system; including the
coordination of installation, lease contract negotiations, and turn up of a new control system with minimal customer
downtime. Increasing system capacity from 120,000 to over 750,000 subscribers. Split the entire switching system into 2
systems in order to increase terminal capacity, allowing the switching system to grow from a 15 DS1 system into 70 DS1
system using 2 DS3s. Responsible for developing and maintaining a $25 Million capital and operations budget for the
Systems Department. Assigned to evaluate and plan implementation of new technology for the Central Region.
Conversion and turn up new WAN / LAN technologies to minimize cost and improve productivity. Technical sales support,
creating innovative solutions for major accounts to meet their special needs by interfacing their applications and network
systems to PageNets network.
Paging Network of Las Vegas
3800 Howard Hughes Parkway Suite 950
Las Vegas, NV 89109

October 92 to March 94
Systems Manager

Responsible for all paging and IS operations in Nevada. Designed and constructed all paging operations for Nevada
startup; including site location, contract negotiations, installation and turn up. Served on Voice Now committee for market
research and development. Handled numerous special projects for the Southwest Region including the redesign of all
paging (TNPP) network operations within California, Nevada and Arizona to relieve network congestion and maximize
efficiency. Responsible for developing and maintaining the operations budget for the Systems Department. Supervisor of
one subordinate Systems Technician.
MobileComm
1561 Response Road
Sacramento, CA 95815

July '91 to October 92

Technical Manager

Responsible for all paging, network, R.F., telecommunications, and billing systems operations for Northern California.
Maintained the technical operations budget. Planned all network expansion and R.F. systems expansion for Northern
California. Handled numerous special projects, which required development of new systems for both the paging network
and R.F. systems in California, Nevada and New Mexico. Supervisor of six subordinate Systems Technicians.
Kenwood USA
2201 E. Dominguez Street
Long Beach, CA 90810

Sept. '88 to July '91

Technical Service Manager

Direct customer contact for technical support; on-line troubleshooting, sales and technical training for dealers and service
personnel, preparation of operator's and service manuals, applications engineering, new product development, and trade
show representative.

Yaesu Electronics USA

17210 Edwards Road
Cerritos, CA 90701

Feb. '88 to Sept. '88

Senior Technician

Responsible for troubleshooting and factory repair of all Yaesu amateur and land mobile radio products.
United States Navy
USS Waddell DDG-24
San Diego, CA

Jan. '86 to Feb. '88

Electronic Technician 2nd Class

Served as radar and communications Shop Supervisor. Responsible for assigning duties and delegating authority for nine
technicians, planning and organizing maintenance schedules and casualty repair of all communication and radar
equipment.

EDUCATION
R. H. Watkins High School
Laurel, Mississippi

Graduated 1984
"B" Average

US Navy Basic Electronics and Electricity

December 1984 to March 1985

Grade Point Average 100%

U. S. Navy Electronic Technician Class "A" School

March 1985 to October 1985
Studied advanced electronics and component level
Troubleshooting and repair of communications and radar systems.

Grade Point Average 97.6%

Ranked # 2 in Class

U. S. Navy Cryptological Maintenance Class "C" Schools

October 1985 to April 1986
Studied component level troubleshooting and repair of two Secure
Teletypes and one Secure Voice systems.

Grade Point Average 98.72 %

Ranked # 1 in Class

U. S. Navy Satellite Navigation Computer Class "C" School

April 1986 to June 1986
Studied component level troubleshooting and repair of
AN/SRN-19 Satellite navigation radio and computer.

Grade Point Average 100 %

Ranked # 1 in Class

U. S. Navy Leadership and Management Course

April 1986

Grade Point Average 93.75

U. S. Navy Time, Maintenance and Materials Management

August 1986

Grade Point Average 98.10 %

Career Track Exceptional Customer Service Seminar

September 1988

Certificate

Career Track Technical Management Seminar

February 1990

Certificate

Career Track Business Writing Skills for Professionals

March 1990

Certificate

Frontline Leadership Training

January 1995

Certificate

Dale Carnegie Effective Communication and Human Relations Training

March 2002

Certificate

Dale Carnegie Sales Advantage

June 2001

Certificate

Cisco Certified Wireless LAN Sales Specialist

May 2002

Certification

Cisco Certified Sales Expert

May 2002

Certification

Cisco Certified AVVID Sales Expert

May 2002

Certification

REFERENCES
Available upon request