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DAFTAR ISI

BAB I

PENDAHULUAN .......................................................................................................... 1

1.1.

LATAR BELAKANG MASALAH ............................................................................... 1

1.2.

RUMUSAN MASALAH ............................................................................................... 2

1.3.

BATASAN MASALAH ................................................................................................ 3

1.4.

RUANG LINGKUP PENELITIAN ............................................................................... 3

1.5.

TUJUAN PENELITIAN ................................................................................................ 3

1.6.

METODOLOGI PENELITIAN ..................................................................................... 4

BAB II

LANDASAN TEORI .................................................................................................... 6

2.1.

KONSEP DASAR SISTEM ............................................................................................ 6

2.1.1. PENGERTIAN SISTEM ................................................................................................. 7


2.1.2. KARAKTERISTIK SISTEM .......................................................................................... 8
2.2.

BISNIS PROSES ............................................................................................................. 8

2.3.

VISI DAN MISI ORGANISASI ..................................................................................... 8

2.3.1. STRUKTUR ORGANISASI ........................................................................................... 9


BAB III KEBUTUHAN SISTEM ............................................................................................... 10
3.1.

GAMBARAN SISTEM SAAT INI ................................................................................. 10

3.2.

HARAPAN / KEBUTUHAN PEMILIK ......................................................................... 11

3.3.

HARAPAN USER / KONSUMEN ................................................................................. 12

3.4.

KEBUTUHAN FUNGSIONAL ...................................................................................... 12

3.5.

KEBUTUHAN NON FUNGSIONAL ............................................................................ 12

3.6.

KEBUTUHAN PERFORMANCE .................................................................................. 12

BAB IV ANALISIS DAN DESAIN ............................................................................................ 14


4.1.

BISNIS USE CASE ......................................................................................................... 14

4.2.

PERANCANGAN SISTEM USULAN ........................................................................... 17

4.3.

ACTIVITY DIAGRAM SISTEM USULAN .................................................................. 21

4.4.

CLASS DIAGRAM ......................................................................................................... 25

4.5.

PEMODELAN SEQUENCE DIAGRAM SISTEM USULAN ....................................... 26

4.6.

STRUKTUR TAMPILAN .............................................................................................. 28

4.7.

RANCANGAN LAYAR SISTEM USULAN ................................................................ 29

BAB V TESTING ....................................................................................................................... 35


5.1.

METODE TESTING YANG DILAKUKAN .................................................................. 35

5.2.

HASIL PENGUJIAN DENGAN BLACKBOX .............................................................. 36

5.3.

MENU UTAMA ADMINISTRATOR ............................................................................ 37

5.4.

MENU PELANGGAN ..................................................................................................... 37

5.5.

HASIL UJI KUALITAS .................................................................................................. 38

5.6.

METODE KEPUASAN USER ....................................................................................... 39

DAFTAR PUSTAKA