Developing Credibility
SMART Goals
Specific
Measureable
Aligned
Realistic
Time-bound
Train providers in facilities, CSBs, and the
private sector how to be culturally
competent
VS.
Increase the number of organizations
with written plans for cultural and
linguistic competency by 10% by 2012
Everest Goals
Goes beyond the normal goal settings
Represents the ultimate achievement or extraordinary accomplishment
It is clear and compelling- inspires and builds passion
Statewide Cultural & Linguistic Competence Steering Committee Vision
We want to provide care that is given with the understanding of and
respect for consumers health-related beliefs and cultural values
We want staff that respect health related beliefs, interpersonal styles,
and attitudes and behaviors of the consumers, patients, families, and
communities they serve
We want administrative, management, and clinical operations that result
in a leadership and clinical workforce who are culturally and linguistically
competent.