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  • March 2

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    Last week we were assigned to do usability testing on our written instructions on WikiHow website. This week we are required to write the formal memo. The report has to be readercentered and in order to achieve that the formatting has to be written according to what the audience is questioning about.

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    Last week we were assigned to do usability testing on our written instructions on WikiHow website. This week we are required to write the formal memo. The report has to be readercentered and in order to achieve that the formatting has to be written according to what the audience is questioning about.

    Hak Cipta:

    © All Rights Reserved
    Unduh sebagai DOCX, PDF, TXT atau baca online dari Scribd
    Tandai sebagai konten tidak pantas
    286 tayangan2 halaman

    March 2

    Diunggah oleh

    api-270149432
    Last week we were assigned to do usability testing on our written instructions on WikiHow website. This week we are required to write the formal memo. The report has to be readercentered and in order to achieve that the formatting has to be written according to what the audience is questioning about.

    Hak Cipta:

    © All Rights Reserved
    Unduh sebagai DOCX, PDF, TXT atau baca online dari Scribd
    Tandai sebagai konten tidak pantas
    dari 2

    March2,2015

    TO:ProfessorVytautasMalesh,WayneStateUniversity
    FROM:PopyAziz
    SUBJECT:ResponsetoWeekSevenReadings
    ProfessorMalesh;
    Lastweekwewereassignedtodousabilitytestingonourwritteninstructionson
    WikiHowwebsite.Theusabilitytestingwentreallywellandthisweekwearerequiredto
    writetheformalmemo.Wehadtoreportourfindingsfromtheusabilitytestsinthe
    memoaddressedtoyou.Thereportsformattingareexactlysimilartotheempirical
    researchreportsonchapter25ofAndersonsTechnicalCommunication.
    Thereporthastobereadercenteredandinordertoachievethattheformattinghastobe
    writtenaccordingtowhattheaudienceisquestioningabout.Therehastobean
    introductionthatgivesabriefoverviewofthetopicandtheinstruction.Whatareyou
    testingonisthequestionthatshouldbeansweredintheintroduction.Whyitisimportant
    forthereadertokeepreadingyourmemoshouldbeveryclear.Thesecondsubheadingis
    theobjective/s;inthisportionofthememo,thereasonwhythetestingwasconductedhas
    tobeevidenttothereader.Explainwhattheoutcomeisneededtobettertheinstruction.
    Furthermore,thethirdsubheadingismethods.Inmethods,thetesterdescribesthesteps
    theytooktoconductthetestingveryprecisely.Howmanypeopleweretested,whatwere
    theindividualsweaknessesandhowweretheydifferentordidthetesterpickdifferent
    individualswithdifferentbackgroundstoconducthis/herresearchshouldbeclarifiedin
    thisportion.Usemethodsthatarecredibletothereadersandarefactual.Also,which
    approachesdidthetesttakertaketoconducttheresearch/test?Wherewasthetesttaken
    place,howthesettingwas,andwhatproceduresdidthetestertakeareallnecessary
    componentstothememo.Thiswillmostlikelybethelengthiestportionofthememo.
    Keepingtheaudiencewantingtokeepreadingisabigportionofhowwellwrittenthis
    portionis.
    Thefourthsubheadingtalksabouttheresultsanddiscussions.Inthispartofthememo,
    explainthedifficultiesyourtesttakershad.Ifobservationalapproachwasused,explain
    howthetesttakerreactedtocertainsteporhowlongtheytooktorespondtoacertain
    step.Thediscussionofthissubheadingiswherethetesterdiscussesthecommentsmade
    bythetesttakers.Alsodiscusswhatthisindicatesaboutyourinstruction.
    Inyourconclusionsubheading,explainwhatyoulearnedfromtheusabilitytestingand
    whatchangesyouwillbemakingtobettertheinstruction.Explaintheimplementations
    andhowitwouldhelpmakethereadersfollowtheinstructioneasily.Afterthe

    conclusion,anappendixshouldpresentthereaderwiththenecessarydocumentsuchasa
    copyofthequestionnaire/survey,andsamplesofthetesttakersanswerstoeachquestion.
    Itwillfurthercreatecredibleresultsources.
    ThereadingsforthisweekwereallfromAndersonsTechnicalCommunication,the
    readingshelpedmeputtogethermytestmemoanditwasveryhelpful.Thankyoufor
    reading.
    Sincererly,
    PopyAziz

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