Nobubele Kapimaupfu

Address: BA305 170 Kessels Road, Nathan, Brisbane, 4111

Email: Lilgracie.kapimaupfu@gmail.com
Mobile: 0477049292
Current Student enrolled in Bachelor of Business in Griffith University
Highly communicative individual with strong interpersonal skills and an ability to adapt
to working in team environments. Motivated by challenge, an astute and dedicated
student working to the highest of ability and effectively managing the challenges of
employment while successfully completing a Bachelors Degree.. Work in customer
service field demonstrates reliability, honesty, integrity and ability to collaborate.

KEY SKILLS

Customer Service
(phone and face-toface)
Problem solving

Cash management

Inventory control

Transaction processing

Cleaning

Data processing

End-of-day
processing

Software Skills: Microsoft Word ~ Microsoft Excel ~ Microsoft Outlook ~ Firefox ~

EFTPOS

EDUCATION Year 10 NSW School Certificate

James Sheahan Catholic High School Orange NSW
2012

WACE
Manea Senior College Bunbury WA
2014
Bachelor of Business
Griffith University
Current- 2018

PROFESSIONAL SNAPSHOT
KFC
Front Counter Assistant
Hungry Jacks
Front Counter Assistant
2014
Complete Staff Solutions
Waitress
2012
F&D Home and Office Cleaners
Cleaner
2014- 2015
S Bennetts Groceries
Manager/ Sales Worker
2014- 2015

2009 - 2013
2013-

PERSONAL ATTRIBUTES
Effective Communication Skills: Articulate communicator with an appreciation
for the different communication styles required when working with other team
members or with customers.
Honest and Reliable: Able to take on tasks with a degree of responsibility due to
strong morals and ethics ensuring honesty and reliability.
Flexible: Understands the need to remain flexible to support last-minute demands
and changes. Comfortable with changing environments and situations ensuring the
ability to remain flexible and adaptable.
Time Management: Dedicated to effectively prioritising and managing time by
allocating tasks and activities and keeping track of them in diaries and daily to-do
lists.

PROFESSIONAL WORK EXPERIENCE KFC ORANGE NSW

APRIL 2011 MARCH 2012 FRONT COUNTER ASSISTANT
Prepare, store, pack and deliver great tasting food to customers. To be organised,
friendly and well mannered, making sure you live by the KFC Vision and Values. To keep
in mind work standards of cleanliness, hospitality, accuracy, maintenance, product and
speed of service. Manage the finance in the cash register.

Achievements and Contributions

Customer Service: Provided customer service at registers. Responded to all

customer enquiries providing support and guidance as required.

Cash Management: Ensured accurate management of all cash sales. Counted out
all amounts of cash in front of customers to minimise conflict and ensure accurate
reconciliation of daily sales.

Stock Control: Returned stock to the floor and assisted with restocking of products
as required.

COMPLETE STAFF SOLUTIONS WAITRESS MAY 2012DECEMBER 2012

This casual position involved undertaking extensive training in customer service skills
and workplace safety. To actively serve dinning customers at large community events
by serving drinks as well as plates of food.

Achievements and Contributions

Customer Service: Assisted customers with all orders. Ensured the accurate
collection of information relating to specific orders.

Nobubele Kapimaupfu | Email: nobubelekapimaupfu@hotmail.com| Mobile: 0421875678

HUNGRY JACKS BUNBURY

October 2013-February 2014
assistant

Front counter

Front Cash register serving customers with full customer service skills. Stocking the
fridges and also attending to the cleanness of the store.

Achievements and Contributions

Customer Service: Assisted customers with all orders. Ensured the accurate
collection of information relating to specific orders.
Transaction Processing: Managed cash and EFTPOS payments. Accurately
recorded all cash movements while following policies on large note transactions and
cash out.
Cleaning: Attended to shift cleaning duties including general cleaning, rubbish
removal and floor mopping to meet both HACCP and Food Safety regulations.

F&D HOME AND OFFICE CLEANERS

September 2014- February 2015
Casually assisting in the cleaning process of homes as well as offices to a high
standard.

Achievements and Contributions

Customer Service: Ensured the accurate collection of information relating to

specific work orders.
Cleaning: Attended to shift cleaning duties including general cleaning, rubbish
removal and floor mopping to meet both HACCP regulations.

S Bennetts Groceries
November 2014- February 2015
Assumed the Managerial position at the Grocery Store full time.

Achievements and Contributions

Customer Service: Ensured that high customer standards were met at all times.
Cleaning: Ensured that cleaning duties including general cleaning, rubbish removal
and floor mopping at the end of each shift.
Stock Ordering: Ensured that stock was always ordered and available in store in
order for successful running of the store.

REFEREES
Nobubele Kapimaupfu | Email: nobubelekapimaupfu@hotmail.com| Mobile: 0421875678

Name: Farai Kapimapfu

Relationship: Employer (F&D Cleaning)
Mobile: 0432569064
Name: Racheal Kennedy
Relationship: Teacher
Reference Attached
Name: Shannon Bennett
Relationship: Employer (S Bennetts Groceries)
Mobile: 0422816732

Nobubele Kapimaupfu | Email: nobubelekapimaupfu@hotmail.com| Mobile: 0421875678

Nobubele Kapimaupfu | Email: nobubelekapimaupfu@hotmail.com| Mobile: 0421875678

Nobubele Kapimaupfu | Email: nobubelekapimaupfu@hotmail.com| Mobile: 0421875678