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T I F F A N Y

L O K E N

33810 Mossy Glen, Lake Elsinore, CA 92532 714-482-5316 tiffloken@gmail.com


Leadership 50+ WPM Honest Student Focused Positive Team Player Organization Enrollment
Training and Implementation Time Management Customer Service Professional Driven
Microsoft Programs Analytical Self-Motivated Verbal/Non Verbal Communication Management

EDUCATION

University of Phoenix
Master of Arts in Education/Adult Education and Training
Expected Graduation Date: 2016
University of Phoenix
Bachelor of Science in Human Services
Graduated: November 2012

PROFESSIONAL EXPERIENCE
University of Phoenix Murrieta, CA 5/2014-Present
Enrollment Representative
Assisting adult learners in returning to a higher education environment or in search of attending college for
the first time. Preparing students for class, setting up orientations, walking students to class. Follow up
with students while in class, help students explore resources, assist with obstacles, work as an advocate
for students. Train students on classroom website.

San Joaquin Valley College Corona, CA 5/2013-1/2014


Career Service Advisor
Manage a student base of over 150. Assist students with resume building, interview skills, cover letter,
externship search, and job search. Peer counsel students to discuss current environment and limitations.
Empower students to gain self-worth and develop confidence to accomplish their goals. Contact employers
on students' behalf for externships and employment opportunities. Facilitate/Instruct Career Course online
(CSS100).
The Fab School Riverside, CA 12/2012-5/2013
Admissions Representative
Reported directly to Director of Operations. Answer incoming calls and inquiries, Explain curriculum and
other information regarding programs and school, tour students in person or supply virtual tour online,
assist students with enrollment process. Assisted students and parents with relocation, peer counseling,
and informed student of all options and process. Assisted students with ADA challenges.
University of Phoenix Phoenix, AZ 11/2007-7/2012
Enrollment Advisor
Assisted adult learners and high school students with college search, enrollment process, and financial aid.
Advised students that were interested in associate degrees, continuing education units, single courses, and
certificate programs. Built rapport, maintained high retention rate, and established effective graduation
team cohesion. Team lead for two years and managed a team of 4. Was selected for the Leadership
Development Program by campus director and VP and attended top performers.

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