Interview Outline

Interviewee
Kenny Rogers Manager

Interviewer

Location/Medium

Appointment
Date and Time
Start:
End:

Objectives
Gather information about Status Quo

Reminders
Ask for historical
data
Background/expe
rience of
interviewee

Explore Areas for improvement

Obtain information needed to design the system as a solution to
companys needs and problems
Agenda
Introduction
Background of project
Overview of interview
-past and current state of restaurant
-identify areas that need improvements
-current plans and probable solutions
-opinion about the system
Topic 1 Questions
Topic 2 Question

Summary of Major points

Questions from Interviewee
Closing

Approximate time

General Observations:

Unresolved Issues, Topics Not Covered

Questions

Notes

MANAGER

CUSTOMERS